Metro Pcs 770 422

Overworked and underpaid is what I got from this store. I bought a phone that didn’t work, they reluctantly exchanged it once for a different one in the same model even though I begged to pay more for a different model. Guess what? the same model is worthless and was having the same issues… no sound. I took it back and they ‘tested’ it saying it was fine, and there was nothing they could do because the policy is that I upgraded my phone and all sales are final regardless.
Now, the only way to have a conversation is to use a headset, which still gives me trouble hearing. Come to find out I just received 30 text messages this morning from people that were trying to contact me within the past 2wks. Technical support said it was attributed to… you guessed it, this crappy phone.
The only option I have is to dispute the charge through my bank. Do NOT buy a KYOCERA phone, particularly KYOCERA Xtrm advertised to be ‘waterproof’, which in effect is sound proof.

Crowded store with a long line.
I was just along for the ride.