Kennesaw Auto Center

Have used these guys repeatedly for years with a AAA discount but they have really let us down now. Dealer recommended a repair that we needed so we took it to Kennesaw for a more reasonable price. They stated that they completed the work but car was still making the noise. Took the car back to the dealer who said that the needed repair had not been done. Don’t know what Kennesaw did for my $ 250. Also– lately their «discounted» prices are at least $ 50 higher than everyone else just for labor costs alone.

I have had nothing but continued amazing service from these guys. Everyone is friendly and courteous and extremely honest. They aren’t out to make a buck but to make happy customers that will return for more service. If only other mechanics would figure this out they would have it made.

This review is based only on an estimate they gave my wife for repairs on our truck. We did not use them for the repairs so I can’t review the quality of their work.
Our truck was overheating and the mechanic (who works at a national repair shop… will not name here) that initally saw the truck determined it needed a new radiator fan clutch (not the clutch in the transmission). He gave us an estimate of $ 450 to replace the part. That price included the part, the labor to change the part as well as the tow fee to have the vehicle towed from where it broke down. Before we went ahead with the repairs we decided to call around to get a few other estimates; most were in the same ball park except for Kennesaw Auto Center… they were drastically higher.
My wife is the one who called Kennesaw Auto Center. She asked for a quote to replace the radiator fan clutch and they gave her an estimate of just over $ 2000.00. She explained that she wasn’t looking for the transmission clutch to be changed… just the fan clutch. They confirmed that the fan clutch was indeed the part they were talking about and they explained they needed to pull the engine out of the truck to replace the part. At that point she ended the phone call.
We had a family friend (who has basic tools and a one car garage) change the part for us. No engine pulling was required and he had the part changed in 1.5 hours.
I would not reccomend these folks but if you do use them double check the labor required.

Hands down the best service. Very honest, even took me out to look at a few things on the car but did not try to push me in to buying anything. The folks have an A rating on Angies List which is where I found them. Very knowledgeable, professional, and friendly. Told me and taught me allot more than the folks at Roswell Auto Center (they too are highly rated on Angies)

I really like this place. So far (luckily), I’ve only had to take our cars in for routine check-​ups. With that in mind, I’ve always found their prices to be fair, their service to be excellent, and I don’t feel that I’ve ever been upsold on unnecessary services. In fact, the last servicing I got on my car there (30,000), the technician said that it was in great shape and nothing needed to be done outside of what the 30,000 mile tune up consisted of.
In the end, I know that places like Jiffy Lube and Express are cheaper (and faster), but I personally feel that leaving this place, the work is done properly. Besides, I’ve never been to a Jiffy Lube in my life where they didn’t try to get me to change my air filter (even if I just had it changed at the last tune up!).