In & Out Cleaners

Very friendly, reliable cleaning and next day service! We’ve been going to this dry cleaner for years!

Horrible experience, dishonest people! Im a very positive person but when I have an experience like this I need to share it since I am very big on reviews and respect the opinions of others good and bad.
I took several pairs of new dress pants to hemmed by these people. Six months later the hems are falling out. I determined it was the thin clear nylon thread they used. I went back to them to have the pants hemmed again and they completely denied that they had used that thread, and wanted to recharge me to hem them again. I would NEVER take anything back to a business that does not stand behind their workmanship. I highly dislike dishonesty, will NOT GO BACK!!!

I’ve been here 3 times specifically because they have a drive thru window. All 3 times I’ve waited in my car for 5 minutes. This last time I eventually had to park my car and go inside. I’ve told the same guy 3 times that the bell for the drive thru must now work because I’ve been waiting.
I won’t be going back, ever.

I have been coming here frequently for some time. The staffers are always friendly and helpful. I don’t even get a ticket most of the time, as the young man behind the counter, Moo, recognizes me and takes care of the rest. Sounds scary, trusting them to remember my clothes and me, but they’ve gotten it right every time. All work has been done professionally, too.
I was sorry to see Tony M’s experience, as every visit I’ve had at In and Out has been respectful and quite pleasant.

When you go to the dry cleaners, do you look forward to being yelled at? How about having your pile of shirts thrown at you? Maybe the idea of «customer service» is overrated in your book and you like it when a retailer humiliates you in front of others?
If so, then In & Out Cleaners is your place to patronize.
I took in 5 shirts. 4 were collared button down men’s cotton shirts. The 5^th was a Nehru collar type button down men’s cotton shirt.
The day before, I had walked in to ask about their pricing. I was told it was $ 1.39 for any laundered men’s shirt. But, on this day in question, the 5^th Nehru collar shirt was charged at $ 4.50.
When I asked about it, the clerk (an older, middle-​aged man) told me that it was special and could not go on the same machine as the others. It would have to be dry cleaned.
If this had been the first time I ever took that shirt in for cleaning, I might have fallen for it. But, I’ve owned that shirt for a number of years and taken it in with the others more times than I can recount. Every other dry cleaners has laundered and pressed it with no complaint.
So, I asked him to remove that 5^th shirt from the ticket and I would take it back before they even started working on it. That’s when the fireworks began!
He yelled at me «No! No! No!» and gathered up all 5 shirts. He pushed them in my face. He wouldn’t listen to any reason. By then, another customer was in the store. It was a humiliating experience.
I feel as if this person could be so socially unstable as to act out over this minor incident, there is no predicting how they might act if you had a serious conflict — like a damaged blouse or a lost article of clothing in their care.
Go in at your own risk. But know that across the street next to the Dunkin Donuts, there is another cleaner and in every direction a few blocks further, there are others. There is no reason to subject yourself to caustic behavior just for a cheap dry cleaning.