Rock & Roll Wrecker Service

Stay very far away from these mofos. Very rude and put key in car and lock all doors. Now have to call Pop a Lock.

This is the rudest company I have ever experienced. They were called by my insurance company’s roadside assistance program and I was told they would charge me $ 15 in addition. When a representative from the company called back to say they were on way she said they would be $ 25 out of pocket. No big deal, but I said my company said $ 15, she said then we will cancel. Just like that. I guess the $ 10 is worth everything I can do to negatively review this company.

What a stressful day today has been for me.
I thought initially my car battery was having issues. As I was sitting in the fast lane of West Esplanade, dead and absolutely NO power, even for my hazard lights, I was flagging traffic while I called my roadside assistance. I was such a hot mess, I never even got the name of the driver. I was told that it would be a 45 minute wait time, but it was only 30 minutes. I did receive assistance from Jefferson Parish Sheriffs Department in pushing my vehicle off the main roadway. The driver was quick in getting my vehicle, and his no frills, professional manner had me hooked up and we were pulling away in minutes after his arrival. He quickly put me at ease by distracting me with his reality.
I wish that I knew what this gentleman’s name was so I could write a thank you note. I am very grateful for all of his assistance.

My car died the other day and I called a tow from my insurance company. Rock & Roll was dispatched and the estimate from the dispatcher said it would be over and hour to arrive. 45 minutes later George shows up and quickly gets my Saturn hooked up and we were off to Firestone.
Since the people at Firestone were nice enough to stick around until I got there, George wasted no time and we were unloading my car into an open bay by 7:05.
Overall, it was a great experience and George was prompt and affable.