Nola Airport Parking

They somehow managed to drain the battery to my car. When I came to pick it up, their portable jumper had no charge and they refused to use one of the company vans to give me a jump. One of the staff members openly told me he wouldn’t use his car to help me, and in reference to the manager/​owner said «he thought I was going to use my motherf****** car.» Then the manager/​owner claimed it was against company policy to use one of the vans. Awful service, just terrible.

Guy in the office was beyond rude. Worst customer service ever. We had to be dropped off outside the parking lot because it was way over capacity. After a 4 hour flight with delays we’re dragging our luggage around. Only redeeming thing was how nice the van driver was. Helped us get our ¾ ton truck out of a way over full parking lot. Will go back to the Hilton for our parking needs. Wish I had checked Unilocal first.

This was my second time using Nola Airport Parking and it works seamlessly! It is safe, easy, convenient, and a great value! You even get a free small bottle of cold water. After taking multiple trips using the airport’s long-​term parking and walking for what felt like forever each time with multiple bags, Nola Airport Parking is simply way better. You pull in, your bags are loaded and you are dropped off for curbside check-​in within minutes. No walking or hustling with bags. Upon return from travel, I simply called and a delightful driver arrived in minutes to load my bags and quickly bring me to my car. Very kind people and it’s great to give business to a locally owned and operated establishment. Highly recommend!

If you have an extraordinary amount of patience and don’t care about your car being damaged or broken into, this is probably the place for you.
I usually leave my car at park n fly (which I adore) but it was full for the July 4^th weekend so I parked at NOLA parking, which I assumed would be a similar lot. It’s obviously a smaller space, but they make it worse by putting a car in any free space they can find (I didn’t know this until my return). I had been lucky enough to arrive early so my car was in the more spacious side of the lot and the staff didn’t take my keys. They had to start taking keys later so they could get as many cars as possible parked there. I had to have cars moved that were parked directly behind and perpendicular to mine to get out. Another man that was less lucky was parked in the tighter side of the lot in a huge pickup. I’m not sure how he was going to get out and the staff didn’t look like they were very sure either.
Two more notes:
1) I noticed a lot of cars parked tightly in the alley next to the lot, I’m worried they pull cars in and out of that alley for more space (I wouldn’t want my car on a shady alley in NOLA like that).
2) The lady in charge did apologize to me for the delay in getting my car out. But, she blamed it on whoever left their car there which I though sounded like a bad excuse so that made me trust them even less.
I clearly won’t be leaving my car here again. It’s not worth the risk.

Crap. I’m driving away sour at the customer service. They reparked my truck and were not helpful in retrieving my keys when I came back from vacation, aggravating! If you park there bring another set with you so you can retrieve your car. Not a very warm welcome. I’m going elsewhere next weekend.

Awful customer service., granted I was traveling the day before Thanksgiving, but I don’t believe that excuses being accosted by 2 employees because I did not print out my email reservation. No where in the email I was sent with my reservation info did it say it was necessary to print out my email. Anticipating in being grossly overcharged.

This place is pretty terrible. I had previously used park n fly at $ 8.50/day and thought I would try to save a a few bucks and try this place. Never again. Once you’ve parked, you have to hurry to the shuttle with your bags (most airport parking shuttles pick you up at your vehicle). They are very short on shuttles so you may end up waiting 15 minutes to catch one. That should have been my red flag. Once you land, you have to call them to get you (other parking lots have shuttles on a continually running basis). I called twice and it went straight to voicemail. I kept calling until I finally got someone (after 20 minutes). Once the shuttle finally arrived, we had to wait 15 minutes for someone who had called the shuttle too early. (I don’t blame them). I got to my vehicle 40 minutes after I got to the transportation center. I counted 8 park n fly shuttles go by before I lost count. Oh and in order to pay, you have to stop at the office on your way out and go inside. They are getting an extra star because my truck was not damaged. So I guess it could have been worse.

This place is pretty great. It’s the cheapest «park and fly» concept parking facility near the airport. At $ 6.50 a day it beats US Park and Park N Fly by about $ 2 a day which can really add up over a long trip. Plus it means less taxes.
I found the staff to be very nice and the facility seemed secure and is open 24 hours. I have parked there twice without issue.
It is a little harder to find bc you have to turn left onto airline drive from the I-​10 airport service road but it adds an extra 3 minutes so not a big deal for $ 2 a day in savings.
Only con is that they have one van which is smaller than the larger vans provided for other facilties. Hopefully they will get a larger van as they grow.

They lost our bags :(

Best airport parking for MSY!
I have used them a few times. They are the cheapest ($ 6.50 per day), they have a secure facility, and they pick you up in 5 minutes after you call them. Very friendly service too! All the drivers are really nice, helped me with my bags, asked me how my day was… all that stuff.
SPECIAL NOTE: When you get back to MSY they pick you up at the Transportation Center. If you are at the very forward most baggage claim (directly under Southwest), you cross the street go into /​under the parking garage and you’ll see the sign for Transportation Center.

I discovered this place because I picked up a Groupon for it. I had a very pleasant experience when I dropped my car off, but when I returned for the car at the end of my trip, the owner was extremely rude to me. First he demanded to know why I hadn’t informed them I was using a Groupon. I told him no one asked, and furthermore no one said anything about payment when I dropped the car off, they just gave me a ticket and I was on my way, so how was I supposed to know to tell them? Second, he said I needed to tell them I was using a Groupon when I made a reservation. I told him that I didn’t make a reservation, I just came to the lot. He got even more angry and said I was required to make a reservation prior to parking. I pointed out that nowhere on the Groupon does it state that I needed to make a reservation. The owner got even more angry and said if I looked on the internet it would say that I needed a reservation. Then he said, «3.50» and I said, «What?» because I didn’t know what he was talking about. So then he started yelling at me about how I had to pay tax and he put the Groupon right in my face and told me to read it. I paid him the tax and he is mumbling about how I am wrong. Then he says that he will not honor the Groupon because mine was for 4 days of parking and I had only parked for 3 days. Um, hello! I am doing you a favor by using your lot for less time while paying the same amount of money. You’re welcome! His wife (I believe) then took the Groupon inside and returned with it a few minutes later saying it was alright to use. He then said he was the owner so he could do whatever he wanted, ie, honor the Groupon or not. During the entire experience he seemed really mad about the Groupon and decided to take it out on me. I didn’t make him do a Groupon and I didn’t set the terms of the Groupon and I didn’t write the fine print of the Groupon, so why is he yelling at me for using it?! Even though it was a good deal, it was not worth being treated like garbage for no reason. I will gladly pay more money to park at Park N’ Fly and have a pleasant experience. I feel bad because the owner is probably going to yell at the people with whom I dropped the car off, but they were the only part of the experience that wasn’t awful.

Outstanding customer service. I pulled in, parked in a reasonable sized parking lot, walked a short distance to the shuttle and they took me straight to the airport. No wait time, less than 5 minutes to the airport, best prices in town ($ 6.50/day) and I’ll definitely be back!
Tip: They sometimes offer deals if you make a reservation online at
(I was able to park for $ 4.75/day in May 2012).