Enterprise Rent-A-Car

The actual car I rented was fine. However the agent I dealt with really uses a hard sell to get you to buy the insurance. She was so focused on finding any blemish on the car I was checking out and kept reminding me I really needed their insurance. Other car rental companies do not do the hard sell practice that Enterprise does on their insurance. If you have a credit card with insurance and/​or home owners insurance you don’t need their insurance. It was her manner in dealing with me that was really off-​putting.

The tires of the vehicle were in poor condition. Other than that, the overall experience was good.

I usually rent cars from Hertz but my travel agent found a good car and rate with Enterprise this time. I have to say, I was thoroughly impressed. I started out with a Jeep Compass but it had electrical issues so I had to return it, which was unfortunate and inconvenient. However, everyone was friendly, I was upgraded to a better car, and the whole transaction took under 20 minutes.
I will definitely rent from this location again.

Very happy with customer service. My car was clean and ready to go. Price was right. Very quick in and out. I will use this location again.

I rent from this location several times a year for a variety of reasons. Generally I’ve found it rather slow to rent here, but this time they seem to have more staff and it went generally smooth. My biggest beef is WAITING for the car. This should not happen on a pre reservation especially if you are an Emerald Club member as I am… it should be waiting and all they should do is bring it to the front, or better why dont they park the reserved cars along the side wall waiting with the keys in the cars? Seriously… why BOTHER putting a pick up time down if the car is NEVER ready? In addition, drop off is the same… sit there and WAIT for someone to receive you, inspect it and then give you your receipt. Total waste of time and I dont see why this should happen if you are an Emerald Club Member. Finally by far my biggest complaint is that there is NO drop off after hours. You cannot drop it and leave the key through a slot, so you have to come during their hours… and of course the problem with that… at least on most of the occasions that I’ve gone there… it takes far too long to pick up and return. Overall they are friendly but fast and efficient is not how I would describe this location. If they could fix the above issues, this would rate 5 stars.

Superb Custer service. Dropped off on business and picked up personal with no reservation. They made it happen in a bind! Thanks, enterprise.

Bad experience. Bad customer service. The Manager seem like he didn’t care. Location does not explain full details before renting a car. Vacation is now postponed, thanks to miss information not given to the customer. Thank you.

I have used this enterprise several times when my car was in the shop. They are wonderful here. The service is excellent and you always get the car in good condition.

Please go online and review their rental policies so that you will not be disappointed when you get to the counter and maybe not get your rental. Their policy is pretty much the general run of the mill as most other rental places.
This place is a little hard to see since there are a bunch of trees kind of blocking the entrance to the already tight little parking lot. It is right before a Hotel, a Holiday Inn I believe but don’t quote me.
Note, these places are the best ones to rent from than renting at the airport that is only 5 miles down the road. I saved about $ 200 by not renting there and instead coming here. Airports charge your for a tax on this, a tax on that and a tax because there is a tax.
A Dodge Charger will run you around $ 700 a month with a company discount depending on who you work for but I would say it’s pretty much close across the board. An Altima ran me around $ 200 for a week, unlimited miles (well, if I don’t go over 3000 but where the heck would you drive in a week?!).
Parking, like rolling dice. One day you won’t find a place and will wait, the next time you’d swear they were close since there is NOTHING in the parking lot.
Staff, courteous, courteous courteous, now that’s worth the trip 5 miles down the road, that and a good chunk of savings.
If you rent a white Dodge Charger, ask them if they got the slow leak fixed or you will be gas station hopping every other day.