Flanigan’s Seafood Bar & Grill

Worst possible customer service. My wife asked for a side of basil for her Italian meal and was refused because it wasn’t part of the recipe. They put basil on other dishes and we would gladly pay an up charge but none of that mattered. The manager and the corporate office both stood behind this ridiculous policy. The corporate office replied to my email with «do not ask us to modify, substitute or alter our menu.» If their recipes were that great, people wouldn’t ask for changes. Also, they didn’t have any problem leaving things off my meal. Wasn’t that an alteration? I asked if they would alter their recipes to accommodate allergies. Their answer was the same.

I had the dolphin and it was great. The drink are awesome very nice fun place to go to and have a layer back meal.

tengo 30 años presentó id original de ecuador y no me dejaron comprar y presente un id licencia americana que se me expiró hace 15 días y tampoco me vendieron.
porqueria de servicio… el manager imbécil le explique en inglés y no quería porque debo tener id americano. eso es ilegal porque si estoy de turista presentó mi id de mi país y listo. solo este lugar de mierda que no vendió. perdieron la venta.
terrible asistencia

Excuse me!!! I came here for a best friends birthday/​going away event. We sat outside where there was no service so I would go inside for drinks. I showed my ID to a bartender and ordered 2 drinks. I had my friend go inside for the drink I bought her then Later I went back ordered food and simply asked for a glass as we had a pitcher outside. If she had any doubt she could have carded me right there. Instead time passed and I eventually got my glass and went outside. As I was with my party Outside i got bombarded for my ID and got my drink taken away. I say no problem. I couldn’t find my ID and said I’ll look for it… if i don’t have it then the bartender must have it in which I’m told with an attitude «don’t u want to look inside for it» in which I say I’m not worried cuz if I don’t have it I know a bartender had it cuz I already showed it cause I’m of age. Once I find my ID I show it to everyone, then a bartender tells the other bartenders that she already saw my ID and That I was fine. So that left a bartender arguing with me when I asked her why she couldn’t communicate with her coworkers rather than harass me for my ID that i already showed. Instead of admitting they messed up she told me to be quiet and a security person came over to tell me to be quiet and threaten to kick me out. Why am I being threatened for questioning why they can’t communicate amongst themselves instead of interrupting my party for my ID? Can they not talk amongst themselves before getting to that? I’m
29 y/​o. I told the guy I was already being quiet and was waiting to get my drink back since they took it away for no reason. How about don’t overreact-​& communicate with your coworkers– leave your paying patrons alone instead of bothering them for no reason. Especially when it’s their only night off & they’re supposed to be celebrating something. Thanks manager, for not bothering to step up and rectify the situation

It’s Flanigans bro. Drinks are half off after 9pm. Its like walking through memory lane. Seeing everyone you used to see in the halls of Sunset.

My favorite hangout spot when my friends and I want a child hangout spot. The wings are the best. The drinks are affordable. And the service has never failed me. And happy hour everyday after 9pm! The only reason I rate four is because I once showed up at 9pm and was told there was a 5 hour wait! And it was said sarcastically. At least say there won’t be seating for a while. Other than this, no complaints.

Walked in at 3:45pm…bar was full… asked for a seat near bar area and I was told «let me see I think there’s reservations «on a Wednesday afternoon??? Naa this doesn’t cut it !!! Not happy considering there ain’t too many places left to blow down some steam after work in Kendall area if you know what I mean… I walked out with my wife and headed to Anthony’s pizza… and as ALWAYS service was great plenty of seats and was able to have a COLD ONE without RESERVATION !!!

Service was terrible waiter took forever to greet us. We asked another waitress to help us she didn’t seem to be very nice about it. They never really checked up on us we had to chase someone down for a drink and for our check. Two stars goes to the food and the guy the brought us our food. Service is everything if we weren’t so hungry we would have left after waiting 15 mins for the initial contact.

There are few times in life when a restaurant manager says, yes we did not give you your complete order, yes we ripped you off and there is nothing you can do about it, AND, not our problem we ruined your dinner. They not only cannot deliver a clean meal to people with food allergies, they admit that everything in their kitchen is cross contaminated, and they don’t care about the quality of your meal when you order to go. NOT the place to eat.

This place I will always love for there ribs and curly fries! However, as I sat with my parents in table 7 the server was horrific and terrible which is why it gets one star! I don’t care if they don’t read it it my advice to any one who does and want to come to flannigans great choice but just don’t sit in Ricky’s section. First, he rushes you and doesn’t give you a chance to look over the menu. Then everything came all at once and I really don’t like my food with my appetizers. Ricky has yet to ask us if everything is okay until we wanted our check. He came by only once to see us but he walked his happy ass by our tables didn’t check up never asked if we wanted refills. I am a bariatric patient and I need to have constant hydration due to my surgery. I love this place but what makes the restaurant great is the people who work for the company cause they represent you and if they are bad or lack there of then their tips won’t be great and people won’t return.

You can’t go wrong with anything here. Great happy hour. Every night they feature a «buy a pitcher (beer, soda,.) and get free type food (ei Wings, nachos,…)». Joes meal deals (Sun-​Thurs) are a great deal. Try the wings, you’ll love them.

Excelente lugar para compartir y disfrutar un momento agradable y diferente muy buena comida y calidad en él servicio 100% recomendado

I love the food but out of 10 visits I get 9 with bad service, the girls that work there are rude. Specifically the bartender’s, I went a few nights ago with my girlfriend and she never wants to go back. The girl that took our first drink order was upset because we were only sitting there until our table was ready. Service is a big deal and they don’t seem to understand that.

RIBS. Ribs. ribs. A great place for ribs. Love this place. It has an awesome atmosphere and the food is second to none. A need-​to-​visit place in Miami.

I’m in absolute disbelief, I just came to this location and my Florida ID was lost so I attempted to use my United States residency card and I was turned town?! Apparently this is «company policy». As if my green card which is a legal identification card government issued is any less valid??? It has my date of birth and is a picture ID. Absolutely incredible and insulting. I’m not some teen trying to get away with a fake, being turned down was disrespectful. Apparently my business isn’t welcomed. Will definitely not be returning.

Flannigans is a great place any time of the day. Any of their locations are precise with the quality of food. Service isn’t always the best but the food never lets you down. This is why I keep coming back.
Been coming to various locations for years now and I don’t see an end to my attendance. I just hope they can tighten up their quality of service that can just put the cherry on top of an enjoyable experience.

Tuna Steak sandwich is on point.
Perfectly cooked the way I ordered it.
Excellent job guys!

I’ve been to this Flanigan’s many times and I’ve always enjoyed the food and the ambience here. I especially like going Monday through Thursday to take advantage of their food and drink specials. Mondays are my favorite because of the free Loaded Nachos with the order of a pitcher of beer. Food is excellent and the service is fast.

Great for a date night place, service can take a while when they are extremely busy at night but they always seem to have seating available. The apps are ok and the drinks a bit watered down. It can get way too busy in here so if your there for the nightlife and pick up people it’s just for you! Prices are good for the food but the place could be a little cleaner.
Music machine is the best!

I have always like Flannigans but specially today because they have been my saving grace when all other places are close! I’m giving them 5 stars just for the fact that they were open on Christmas Eve. I swear by their wings and curly fries and their amazing Rocking Fib Rolls, they are a must try and if you are in the mood for actual food the lemon pepper tilapia or chicken is also very good. It’s pretty noisy and the crowd is usually loud as people love to Coke here and watch sports and drink but it’s always a good time.

We love this place. Chicken Wings, Tumbleweed onions, Joes meal Deal (Full Rack) and beer. always, good.
The one thing that could make or break the evening at Flanigans is whoever is in charge of the Jukebox. I went once and it ewas nothing but blaring EDM — which i hate. but last night, whoever pumped there quarters into the jukebox picked every classic Freestsyle song ever. lol
It was awesome.

Came here last night for the first time in years & wasn’t disappointed one bit by this place. Sure I could’ve gotten upset by the 30 min wait time (what do you expect on a Sunday?) or that our food took over an hour. But, the manager made up for it by providing us a free dessert for the inconvenience & that is great customer service. You can tell they care about the patrons and having everyone leaving satisfied. I recommend getting the BANZAI BROWNIE! It is soooooooooo delicious!