Sydney Spa Nails

Not so pleased the last few times I have been. Manicures have been rushed and only so-​so. I will be looking for a new place, unfortunately.

As I’m sitting here waiting on my polish to dry, angry that my pedicure was rushed and only so so. The technician was on the phone during most of the treatment & even managed to massage my feet with one hand while talking. The polish she used was old so she diluted it, and when I questioned her she didn’t really respond and seemed frustrated when she had to re-​do an area. I have been going here for about a year but the last few times I’ve left frustrated and disappointed so I’ll start looking for a new salon.

I should have listened to JD’s review. DO NOT WASTE YOU MONEY!!! I came to this place for a fill. Horrible job! I broke a nail at work & decided to look online for near by nail salon with good reviews. This place was close by & closed at 730. The first try coming here, I was told they couldn’t take me because they only had 1 nail tech working & she was with a customer. No big. I understand that. Came back the next evening for a fill. When j got there I told the nail tech that I wanted a fill & for my nails to be trimmed down. I don’t get a color over my acrylic so, you can see a huge difference between my nails & the acrylic tip. So, she asked if I had my nails buffed or with a gel on top. I told her buffed. So, she proceeds to do my nails. While she was doing my nails, I asked if she was gonna cut them down. She started talking to her friend, never answered me, & got an attitude. She started getting rough with my hands. She didn’t trim my nails down & she put gel on top instead of buffing them. I got my nails done on Thursday, it’s Saturday & my nails are already lifting. You can see where the nail was originally lifting & the edges are lifting. I’ll never come to this place again!!!

I have been coming here for over 7 years, and it’s still the best deluxe pedicure in the area. I have tried several places in the area, and always feel like I leave disappointed, but not here. Their $ 40 deluxe pedicure typically costs $ 50-​$ 70 at other places. And the staff takes time and does not rush through the best part — the massage!!! I am tired of trying other places, and am now wishing I had gone to Sydney instead of trying something new today.

DON’T WASTE YOUR TIME HERE… I was a regular customer there getting manicures and pedicures UNTIL I got the Shellac manicure. I was told by every staff member there that it was the best thing… and that it would last 2 – 3 weeks. Well, I tried it out… and it came off in 3 DAYS… literally it started lifting and peeling off on every nail. So, I called there and drove over to show them on DAY 3. The lady at the front said… oh, we’ve never seen this before… you must have too much oil on your nail and it doesn’t stay on. I said… I’ve had this shellac done in other cities and it was fine. She said, we are getting ready to close in about 20 min, come back and I’ll give you regular manicure. I said well, I’m going on vacation, I’ll stop back when I return. I did just that about 2 weeks after. I said, I’d like to get pedicure and manicure or even try acrylic… she said I won’t do acrylic on your nail because you have too much oil it won’t take… I said I used to get acrylic for years and it was fine… but I said… well, ok… I’ll just get the pedicure and how do you want to reimburse me for shellac manicure that went bad? She said… It’s been a month… we don’t give credit for something that long. I said it hasn’t been a month… she said I told you to come back next day… I said… no you didn’t. She then said… I told you to come back 3 days later… I again said no you didn’t…then she continued to argue in front of everyone and said… I would have fixed it that day but you couldn’t stay… you had your kids with you. I said… listen…you didn’t tell me to stay… I would have gladly stayed to get it fixed (like I enjoy walking around with peeling thick polish)…my kids would have been fine… you were closing. I told you I would come back after vacation you said that’s fine. I’m here now… Please redo your work, give me a credit toward a pedicure or something else or better yet, give me my cash back… She went on and on about how it was my fault I went on vacation… I told her she made no sense… If I showed you on DAY 3 the shellac came off… what’s the difference if you fixed it the next week or 3 weeks later. You should stand by your service and products. If I went to Walmart and returned a faulty item, they would replace it, give credit, or repay me. Plain and simple. I stood my ground and proceeded to tell her she made no sense. The place had some customers who couldn’t believe the exchange that was occurring… eyes were rolling. I finally said… Where is the owner… she said I am the owner. I said no you are not… I asked you before and you said you weren’t the owner. Finally, I just said, are you prepared to lose a regular customer over a 30 dollar shellac manicure? She didn’t say a word… so I said. well, consider me done with this place. and I left. Ridiculous! Save your money… there are plenty of other places to go

Went first time this week because I wanted a pedicure over lunch. First time I got convinced to some flower art. I’m usually a plain color person.
Sweet staff and not overbearing like other places.
I definitely go back!

This is a good go-​to for a solid pedicure without the bells and whistles. We stopped in with no appointment and they fit us in right away. Good color and brand selection with working. clean massage chairs. The systems are pipeless too. The staff is very friendly and sweet. I will definitely go back!