David’s Bridal

I had a great experience at David’s Bridal. I found the dress I wanted right away on the David’s Bridal website but it was not available in store. Dahlia went above and beyond to get the dress shipped to the store and to get it in as quickly as possible. The only problem was that if this dress didn’t work out for me, I couldn’t return it for my money back, I would have to trade it for another dress. (because it was an online only order… I’m told this policy has now changed) I was a little nervous about purchasing it without yet trying it on, but I picked another dress in the store for option #2. Also, Dahlia said I should order a size 8. I never wear size 8. I’m 10 – 12. So I was very nervous about ordering it, but we did it anyway. It fit really well, just needed a few alterations. Vera helped us out with that and with several fittings. She is very knowledgeable and doesn’t try to talk you into more than you need. They were both wonderful and I would definitely recommend that store to anyone looking for a dress.

Would have been five stars if I was just reviewing the friendly and helpful lady that worked with us yesterday, Christa. She was so caring and yet focused on the task of finding my sister’s dress in the time we had even though we brought way too many dresses over. She treated my sister with respect and made the experience enjoyable for all of us. She was tactful in the polite way she kind of told us how to not overwhelm the bride, aka stop bringing dresses! The other girl with long dark hair assisting Christa was very friendly and helpful, too. Christa was just so professional. She even did what I’m sure she is required to do by suggestive selling additional items to up her commission, but she did it without it being annoying or too obvious which is super nice to not be annoyed by someone pushing sales.
The only reason they don’t get five stars is the stores lack of labeling prices on all items. My sister bought three head pieces thinking they would be similar prices to all the other head pieces with prices on them. They weren’t even close. I felt it was of poor taste to only have labels on less expensive items and «miss» the ones on the more expensive ones.

I went in to find my dress all by myself and the gals helping me out (thank you Cassie) said they’d be my family. Mine are out of the area. I came in with a couple styles and asked me a question or two about my wedding. Cassie picked out a dress I hadn’t even considered to try on first. I immediately fell head over heels for it. She nailed it on the dot. I felt to special and like a princess. She knew me better than I knew myself in only a matter of minutes, and I think that’s how people should be at their jobs! Keep it up Cassie.

This is my first wedding and I felt soooo amazing from the moment I walked it. My girl dahlia treated me like a queen and took such good care of me!!! This shop is a A+++ in my book the the ladies there are amazing!!! Thank you David’s bridal your amazing!!!

I rarely take the time to write a review, but after my appointment today I thought I should.
Before my appointment I was very nervous. My daughter is about 5 months old and I am still very insecure of my post baby body. Not to mention that my wedding is barely a month away, to top it off my budget was low.
From the very beginning Cassie was Great, professional and personable. She instantly calmed my nerves and quickly started to figure out what type of dress I wanted. I had never tried any on before so I didn’t know verbiage or style that I wanted but that didn’t seem to phase her.
She made me feel comfortable telling her what I did and did not like about dresses. She was respectful and helpful with trying to get into the dresses. She also made it a point to get my mothers opinion and to try on veils I liked with the dresses.
She also did a great job of explaining the add on’s and benefits of things that they offer.
I had narrowed it down to two dresses that I loved. I had to keep trying them on to try and decide which one. I kept apologizing for it and never once did she accept it. She was amazing.
She really helped me decide by offering a puffy slip and some heels, a necklace, veil.
I honestly believe she was the reason that I purchased a dress today. I figured it would take more for me to decide. Because of Cassie I will also be bringing in my brides maids.
So thank you Cassie and Davids bridal for making today a very special one for me.

My oldest daughter is engaged and will be married June 2016. We visited the store April 4^th to just look around and try on gowns to get an idea of what she wanted. Well, our assistant, Jennifer (works there at D. B.), was upbeat and extremely friendly. Awesome doesn’t do Jennifer justice. We loved her fantastic attitude and enthusiastic flare. There needs to be more people in the work force like her.
Since my daughter’s wedding isn’t until next year, we asked if we could buy the dress now and come back about a month and a half before the wedding to have it altered. Jennifer said «Well of course».
I cannot say thank you enough for all of your help Jennifer. You’re the BEST!!! You’re our superstar!

Had a great experience here. Extremely helpful staff and super nice! My best friend found her dress here.

This must be the worst David’s Bridal in Oregon. I made an appointment to be fitted for a bridesmaid dress at 5. When arriving I stood there and the employees had their backs facing the customers, I waited for a good 2 minutes then somebody else who was walking by asked if I was helped yet. Then the other two girls turned around and asked if I made an appointment. Mind you, that they did notice me walk in and we made eye contact. After they found me on their «schedule» they took me back and looked for the dress. The girl who helped me was actually sweet, but you could tell she was being pulled in multiple directions which left me without a person to help me into the dress or anything. I waited for her to come back which was after 10 minutes if not more and decided to take my paper work and head up front to pay for the dress. I waited at the counter for 5 minutes before anybody would help us, they asked if I had any questions and I simply replied that i wanted to pay and leave.
Nichole who was helping me at check out and informed me that the dress I needed was not available until 15 weeks and it wouldn’t come in time for the wedding. This is where the HORRIBLE customer service comes in, at that point she offered ordering another style in that color or talking with the bride. After leaving I then called the Beaverton store and some how they were able to find the exact dress at a store in Ohio. Why couldn’t the Keizer store find that dress? Or even mention that it possibly might be available at another store and I could get it shipped to Oregon? I was able to get the dress I needed for this wedding and unfortunately I had to do all the work in tracking down this dress. I should have been getting paid to do their job, but some people are just lazy.
Anyways if there are any brides or bridesmaids who need to get dresses, I urge you to drive the extra couple of miles to the Beaverton Davids Bridal. At least they have a better understanding of their own computer systems and how to treat people. AVOID KEIZER Davids Bridal at all costs.

I think when David’s Bridal hires new employees, one of the hiring criteria is: «must be really rude to customers.» Not sure if they know this, but customers, especially women, don’t particularly enjoy going to a store just to be insulted. The woman altering my dress flat out told me that I was vertically challenged. Now, I’m no Amazonian, but at 5′ 6″ I hardly would consider myself to be vertically challenged. Even if I was, you certainly don’t say that to a paying customer. I won’t even go into detail about how rude she was to another bridesmaid in the bridal party — just save yourself and shop somewhere with appropriate customer service.

My friend recently became engaged and since she was SO excited to look at dresses, I agreed to enter this hell hole of a store. Since I’m also her maid of honor, I had to look out for my own interests as well, as I certainly didn’t want to get caught in some ugly poofy sleeved thing. And boy, do those fugly things still exist!
Anyway, my real complaint here is that they expect you to sit down and register with all your personal information before you can even try on a dress. Why, exactly, do you need a persons phone number, address, fiancé’s name, his phone number, his job title, and his mother’s maiden name before trying on a dress? To make you feel committed, of course.
I hate sales tactics like this. No one wants to be harassed by David’s Bridal – so I had her put down a fake phone number.