Hudson & Bergen

NO CUSTOMER SERVICE AFTER THE SALE! i had a issue with a storm door that would not close correctly which was purchased from them. the owner Ray finally came over after asking him three times over three weeks. i live one mile away from the store. I do not know if he really came over because i was not home when he said he did. he claims he repaired the door. i actually dont think he did come over. the problem is that it stlil would not close correctly. I called and told him is still isnt repaired. He blamed UPS for putting a package in the door and pushing the door closed. I told him that it doesnt matter and i still need it fixed. He gave me a line of BS and never came over. i decided to call Essex door and window located in scotch plains, nj. (google them) We decided on a time and they sent over a master door installer and repairman at the promised time. he adjusted the door in half a hour and it closed perfectly. I was charged $ 75 and well worth it. I need a new door and will use Essex door and window next spring. I will never use hudson bergen again. i paid premium for the door because i wanted local service if i had an issue and they FAILED to provide any.