Alaris Health At Belgrove

This facility is understaffed and poorly maintained and lacking all around.
The facillity:
The temperature in the rooms were either way too cold or way too hot, the building smells like urine & had to bring a plug in to be able to tolerate the smell.
The Staff:
I don’t know why the even have a sign in book, the receptionist doesn’t care whether you stop to sign in or not
The nurses let the aids do all the work. I witnessed a nurse ignore a patients «bell» while she sat behind the desk in her snoopy scrubs having a text conversation on her phone.
An Aid came in to change my Grandmother who is bed ridden and needed me to help her. One aid to lift and change dead weight? I can’t imagine how that would have gone if I wasn’t there.
The nurses are cluless, when I asked about why my grandmother after 3 weeks had a catheter in there was no real answer just maybe because of this, or this.
My grandmother ran out of oxygen and we had to alret the nursse of this, she sent an aid who changed the tank but didn’t bother to put the mask back on, we did that because she just left.
When my family expressed their concern about a wound and dehydration they didn’t seem to be very concerned (which in the end dhe was transferred to a hospital for dehydration)
Physical Therapy:
This is the only good thing I have to say about this place. The Physical Therapist were nice and did a great job.
In conclusion, this place is a joke, DO NOT send someone you love here!

This is the worst rehabilitation center. Some of the nurses are very good and nice. But most of the staff are very rude and don’t care about the patients. My mom needed to use the bathroom, I called for the aide to come help her, the aide said she was busy, she came 45 minutes later. I gave it one star because I had to, this place is below one star.