They only get one star from me. They would have got zero but it wouldnt let me. Quality has never really been there but now its customer service now. Two times in row I got bad service. 1st time I showed up 30min after ordering and they hadn’t even starting preparing the pizza. Then the pizza wasnt even done. Doughy. Now the 2nd time I tried ordering online and the website wouldnt work. So I called asked if i can have the online deal since the website was down they told me no. Cool no problem on that but the they kept putting me on hold to see if they had what I wanted. In other words they were not prepared. All i wanted was one large pizza stuff crust pep with a pepsi. Then after asking for delivery and i live a mile away from the store I was told they will be closed by the time the pizza is done. I called 35 min before closing. I would have picked up pizza but they had such a bad attitude when i asked for delivery i just told them nevermind. Management you need to do some rehiring.
Alton G.
Classificação do local: 1 Terrell, TX
I ordered a pizza online and it said it would be ready by 4:07pm. I showed up at 4:08 and waited. At 4:21pm they tried to give my my order and shorted me my breadsticks. The guy tried to convince me I didn’t order breadsticks and after a couple of minuets of arguing and me showing him my email with my order he finally agreed they forgot. At 4:33pm I finally got my pizza. The pizza was not cold but it sure wasn’t hot. Both of the pizzas were in bad shape but one was in much worse condition and even had a spot were the toppings had fallen off but not in my box. They did offer me a drink while I waited…
Liz C.
Classificação do local: 1 Gun Barrel City, TX
I don’t like this location much. I have a sensitive nose and this place smells funny. :/The service is lacking also. The drinks are pretty grody. You can taste that super nasty Kaufman tap water.
Julie K.
Classificação do local: 5 Kaufman, TX
It’s Pizza Hut… What more can you say? It’s my kids’ fave place to eat in town. Our favorite waiters are here, and the pizza is good pizza. We go often enough that the waiters remember our usual drink and meal orders :) Usually that is 2 sweet teas, 2 Dr Peppers, 2 large hand-tossed pizzas, one cheese and one pepperoni, a family order of breadsticks, and one salad… just in case you were wondering…