Vision Source

This place is literally the worst. The staff is rude and really unfriendly they make you feel uncomfortable. I also ordered contacts a month ago and I have still not received them.

Called to make a appointment after a referral I received from my eye doctor. I was told to fax over my information which I did. I didn’t get a call back for over a week and decided to call. They could not find my information and asked me to fax it again. I’m very annoyed and not sure if I should go here but there isn’t many doctors that treat my eye condition.

Have no problem with Dr. Younes, however, this is second time staff has screwed me over. Went over 2 weeks ago and called after hearing nothing about my contacts (Last year I called after 3 weeks to find they never order my 4 boxes, and when they did, I only got 2). I was asked to put on hold twice in 12 minutes and then left on hold for another 30 min (took picture of phone for proof). Now they tell me their on back order and will be 2 more weeks! Put me on hold for 4 more minutes to see if they had something for the interim (they did).
That’s not the kicker! I accosted them after being left on hold and got a half assed apology with and explanation that they’re very busy. When I told her I called twice and hung after they answered just to see if they’d notice, she just abruptly dismissed me and asked me what I want.
If you actually need to get something politely on a timely basis, go somewhere else. I know I will be after 10 years.

I have a love hate relationship with this place! If you can get the first appointments of the day, things go really smoothly for you… but if you can’t…sheesh! The eye doctor is highly competent, and the staff is generally really friendly. I just hate having to wait to get seen when I have an appointment, but that seems to be the case for medical people period!
Great selection of glasses and great staff when it comes down to helping you pick out something that fits your face. Very reasonably priced glasses along with some rather shocking sticker pricing for some frames.
I enjoy these people, so I will continue to patronize them.