I would highly recommend using this storage facility to anyone, not just in Katy, but in the entire Houston metro area! The management team of Coy & Iris are first rate classy people with an overwhelming dose of Southern hospitality and old town Katy charm. The facility may be a bit remote for some, but it is certainly worth the drive, especially if you truly value your storage items — using a great climate controlled facility &24hr Access –7 days a week. SINCE2003 I’ve been using this storage location to store my treasured collection of art & artifacts collected around the world during my travels, 100’s of books, volumes of notes from high school, college, graduate school & medical school, as well as my «high tech» stereo equipment & trunks full of clothes. During most of the time i’ve stored my belongings there i either lived out of state or out of country as a graduate student, medical student, or unemployed not yet licenses physician looking for full-time work. Coy & Iris have often been patient & generous with me allowing me to catch up on months of payments when my student loans came in or after i was able to pickup sporadic contract hospital work. In other words, when most corporate run storage facilities would seize your property from storage & sell it at auction for failure to make payments, so long as i kept in touch with the management they would essentially extend my credit until i could catch-up to make payment. The somewhat remote location also has the benefit of cheaper storage rates compared to many mini-storage places inside the loop. And it has held up very well over the past decade, keeping my stuff well safe of threats from several floods and hurricanes that have effected other parts of Houston during that time.