District at Westborough Apartments

Great property and great customer service. Personnel in the office are nice and friendly. Looking forward to summer so I can enjoy the beautiful pool!

I haven’t yet moved in my move in date is on the 27^th, but so far I love it already. Shabaz was the consultant that helped me and he is very knowledgeable and helpful. The staff that I’ve encountered has been nice and friendly. I can’t wait to get the full experience of living here.

So far so good, things have been pretty quiet in the neighborhood. The management team assists with any issues that I may be having and gets things done promptly. Maintenance is cool although he’s been up here a few times! The only issue I have is with parking. I have to park so far away because the car ports are so expensive. Literally only like 3 people in my building have one. Those should be give out for free as high as the rent is!

Great property. No need to go to a resort for the summer, this IS one! Great customer service. Maintenance requests taken care of immediately. All office personnel is great but Clarissa’s enthusiasm and constant smile is my fave!

Do yourself a favor and move elsewhere. :(
This has been my absolute worse experience in renting an apartment. The property manager, Paul Vani, is the most pompous and inconsiderate individual. Customer service is not his forte. He displays no desire or concern when it comes to resolving issues his residents have with the property. Paul was disgusting and rude, and treated us like 2^nd class citizens. He acted as if he didn’t have one minute in his day to spare. Why are you a property manager? We had to contact upper level management to get our issue resolved, which took weeks.
The pool area, which is the most appealing amenity of the property is ALWAYS CLOSED. Not only is it closed, it’s CHAIN LOCKED on a daily basis now. You pay a serious premium for your tiny apartment because of the amenities the leasing agents will boast about when you take your initial tour. When you move in, you are unable to enjoy them… Nice.
When you go the front office to inquire, the leasing agents will tell you the pool is being shock treated… but every day?
The property management company is run by people whose sole interest is making a buck. They should really focus their attention more at mindfully maintaining a FULLY FUNCTIONAL property for their residents to enjoy.
There is always trash around the property that will linger for days. (I will upload pictures in the future.)
The noise level from Interstate 10 is unbearable. When we took our tour with the leasing agent, she assured us that double-​pained glass was installed in every unit and the apartments were quiet. This is not the case at all. To top it off, from midnight to 3 a.m., street racers utilize Westborough Dr. and create even more noise than the freeway. Sleeping is not easy over here.
It is really sad when they paint a lovely picture for you of what your life could be like at their property and you discover otherwise after moving in.
I get citations for putting my trash in my «trash bin» at unauthorized times? What is this crap? Trash goes out when the trashcan is full.
Also, laminate floors are installed on every level so that you may hear everything from the neighboring apartments, from loud footsteps to low volume talking.
I feel that I was misled and taken advantage of by greedy property owners and their staff.
I was so excited to move into this place, and since then it has been nothing more than an utter disappointment. I could have moved to a better place for the amount I pay for my apartment.
I will urge my friends and family to go elsewhere.

AWESOME PLACE, but the front desk ladies… ive seen better customer service from people that work at mcdonalds. I pay a good amount of money to live here, the least you can do is put a dang smile on your face or even just a «goodmorning!” instead of just blankly starring at me everytime I walk in. Chelsea and holly are both come off very rude and stuck up. maybe after as many reviews written resembling mine on their part, they’ll change their attitude!