Loco Moco Drive Inn

The Food is very good here at Loco Moco Kapolei it feels very homely. Customer service is on point and it’s also affordable.

Hits the spot but nothing to scream about. Food was ready quick. Add an extra dollar for garlic fries w your burger or sandwich meal. Mac salad average. Burger was tasty. Clean seating area. Glad I came here instead of going fast food. Good meal before going groceries at Safeway next door!

It took 30 minutes for my order. All i ordered was two plate lunches. They were making food for their employees and they were eating it where people could see. Not good for business.

Poor customer service… Stopped in to place a take out order at 8:30 (they close at 9pm), and the lady tells us «only taking phone orders» …uhhh, what?! Would you like me to step outside and call you??! WTH Loco Moco!

Food service was great. Our food was ready in less than 10 minutes. However, the food itself we did not enjoy as much. We had the Loco Special plate and the BBQ Mixed plate. Of the various items across both our plates, the Mochiko chicken was what we enjoyed the most.

The macaroni salad doesn’t have much flavor, which may I add I love macaroni salad I look forward to eating that more than anything else. The «mini» size is a good size if you’re not too hungry. I had the bbq short ribs they were ok.

Without a doubt in my kind, this is one of the better loco mocos on the island. All of them seem to be so much different than each other, but this one I like. Can’t ever go wrong with the awesome coupons they give out in those weekly ads. Buy one get one free plates!

Wish I could give 0 stars. Wow, we came at 7:45 and the lights were off. They close at 8 so we walked in and they told us they’re closed already. Bad business. Bad customer service. Looks like these damn kids just want to go home already. As we were walking out I heard the girl say they turned off the grills already. I sure hope that wasn’t the manager that told me they were closed. She definitely shouldn’t be the manager!

Definitely get your moneys worth! Big plate lunches!
Great customer service!
My favorite is the Teriyaki steak and any of the combination plates. The curry plates are also good, even though I cannot finish the whole thing.
Overall I prefer this place my must go for plate lunches in the Kapolei area.

Loco Moco Kapolei
Yes, all the dishes on the huge menu is delicious, but come enjoy the great customer service!
The Loco Moco employees greet you with a smile and a «Welcome!» They are very patient while you scan the many choices on their electronic menu boards and even bring your order to your table!
The employees keep their restaurant clean and well stocked.
Upon departure, they even make time to call-​out a «Thank you»,.now that’s customer service!
Good job, Reynold!

Came here for a quick late lunch… the staff was very friendly & greeted you with a smile.
What you see is what you pay hmm that’s great! The prices are reasonably price. Order at 147pm the wait is kind of long for food on the down side… but understanding since they were people before us, but it seems to me that it looks like only one cook but the food came out in a timely manner and delivered to the table =)
I got the mochiko chicken (mini plate) with a small raspberry ice tea it came with decent amount of chicken to rice and mac salad ratio. The taste was yum, the chicken wasn’t dry or burnt it was fried to perfection. The mac salad wasn’t to bland or overly dressed in mayonnaise but it wasn’t the greatest. But no complaints
Dad got the fried chicken mini plate he said it was good
Mom got the mini garlic shrimp and she devoured it, u had a piece and it was good I mean you can’t compare it to like Northshore but it was good
For three people 25.50 that’s not bad
I’m full and satisfied enough said will be coming back if I’m lazy to cook or need a fix of chicken lol

I got the garlic chicken, hubby got the spicy teri pork… you really can’t go wrong. The simple mac salad is good, the Teri pork was better than my chicken, but I was not disappointed. Good stuffs! The spam musubi was not bad either.

«Kapolei» Loco Moco is obviously franchised out.
It is understandable to have different cooks, yet they need to use, and stick to a tasty recipe because the food taste different everytime. It is upsetting when it doesn’t taste great like the first time you tried it. It isn’t good that their food lacks flavor period.
The macaroni salad lacks taste all the time.
Don’t let this location think less of the original «Loco Moco».

Super, super slow service. Don’t come here if you are expecting fast food. We ordered three regular plates and it took well over 30 minutes to get them. Food might be good but I couldn’t say because it took so long to get it.
Won’t be coming back anytime soon. Going to go to a place that has faster service.

I ordered a bowl of Loco moco for a quick lunch. The taste was fine but the bowl was smaller than expected for the price we paid (7.50). You should definitely get a plate instead to get decent size portion here.

Came here for lunch with my girl to see this place is newly renovated which was a plus (1star).the customer service is excellent (2 star).the wait time for your food is horrible!(-3 stars)
**I ordered a katsu curry which was hard n dry and the curry was junk with all the vegetables (potato/​carrots) mushy.
**my girl got the kalua pig n cabbage which was salty n no flavor.
Bad first impression. probably won’t be back any time soon

Everybody loves Loco Moco garlic chicken! SPOILER ALERT!!: not Kapolei’s Loco Moco. We ordered a small pan of it for a potluck and when I asked if they could put the sauce on the side, they said NO! Picked up the chicken and it was soggy with too much sauce! By the time we ate at the potluck, it was even worse!
The reason I asked for the sauce on the side is because I ate there a few days ago and the garlic chicken had too much sauce on it then, as well.
Go to Mililani Loco Moco or any other than Kapolei. You’ll love the garlic chicken!

Totally agree with May, they bring the food to your table. Very nice service and good casual food. The workers are happy so that helps huge.

I went back to Loco Moco Drive Inn after 9 month and the inside looked totally different, which made me think I was at a wrong place! It is completely renovated with nice seating and illuminated brand-​new menu on the wall. The food came out very quickly and the girls at the counter were very nice. They are open early and the only good place to eat I found so far in Kapolei. I definitely will be going back often.

I don’t feel entitled to criticize this establishment, because their (Hawaiian)food is good. The food that is bad though is Hawaiian food in general. Not bad tasting but super bad for you! If this is Hawaiian food, then there should be more obese people in Hawaii.
Don’t get me wrong, it was delicious but of course it is going to be delicious when the food is all carbs, starch, sugar, fat, and… al ot of it. The portions are just ginormous.
Dieters, beware.