Pictureman of Hawaii

If I new who they were and came on to Unilocal BEFORE i ordered a «professional» picture, I wouldn’t have wasted money on it. I never heard of them before, but seeing an acquaintance taking the photos, what I had hoped was good quality pictures. Why even on the site the image is pixelated is beyond me. My boyfriend’s Canon T2i took way better pictures than what ever camera this company uses.
I will not purchase anything from this company when I graduate again. PS, I didn’t even get a confirmation email of when my picture would be arriving. I had to email them and wow, who ever is checking the email is quick to answer. Still doesn’t get a great review.

Can I give a no star!!! Worst customer service ever!!! I don’t think anybody even works in customer service for CRAPPY-​PICTUREMAN-​OF-​HAWAII!!! I’ve been calling them all day and nobody answers their damn phones!
I ordered the «high resolution JPEG» digital copies of my graduation photos and GUESS WHAT EVERYBODY? Their «high resolution» is ONLY 500KB!!! The OG flip phones take better quality photos than that 500KB. Oh and the best part is, it cost $ 75 for that crappy quality photos!
You people give a bad name to photographers and businesses.

I really do not understand why the University of Hawaii-​west oahu uses this company to take pictures of their graduation ceremonies… It’s terrible!
Last semester, pictureman photographed our graduation ceremony and when I was finally able to look at the proofs, I was like wth!!! It looked like students with no photography experience were put in charge of taking my graduation picture. The tape markers of where the student and chancellor were supposed to stand were in perfect display on the graduation pictures.
When the proofs were finally ready they sent is grads a pamphlet in the mail of how to view and order our pictures. They have a surcharge for every little thing. It’s ridiculous. Not to mention if I didn’t order by a certain date then I’d get charged ANOTHER fee. How the hell am i supposed to order when I didn’t get my pamphlet until the day before the «no extra fee» date.
Uhwo should really reconsider who they hire for taking pictures of their important events. I’m sure Unilocal!has a lot of other businesses to look at.
When my order did come in, it looked like the box did a few rounds with Ali or something. My box had a huge gash… The post office doesn’t deliver my other packages like this so…

WORST PICTURES AND CUSTOMER SERVICE EVER! I have been waiting for a call back regarding the pictures they resent me for over 2 months now

i am giving this place 1 star, specifically because i recently just received text spam from their company. something bout wailua photos, when i didn’t even register to receive such texts. not to mention the link didn’t even work né ways, so i figured it was some kinda scam of some sort. not to mention the text that was sent was from a 501#

*Potential Job Seekers Beware*
Bryan, the owner, has no clue on how to run a business or maintain business relationships. I was hired by him to shoot graduation ceremonies on two separate occasions. The first time went fine but the second time it took months after the job was completed for him to pay me a measly $ 100.
He would dodge my phone calls and not return my voicemails/​emails/​letters and I finally got ahold of him using my girlfriends cellphone so he wouldn’t recognize my number and then he was just full of bullshit excuses about how is not making as much with these gigs, blah blah blah.
It took so fucking long I was ready to take him to small claims court and had begun compiling all my evidence.
FUCK PICTUREMAN OF HAWAII!

This company does not care about customer service or losing customers. If someone leaves a voicemail please return it. we have been waiting for OVER A MONTH for someone to return about 4 or 5 calls! ABSURD. if anyone ever decides to call back, they might have avoided this and other scathing reviews of their company. though i am not surprised if a company who doesn’t even return 5 voicemail messages would bother to look online at their reviews. lol.
if someone WANTS to pay you for your over-​priced, poor-​quality items, shoot, i would be calling that person back within 1 – 2 hours.
also: what the heck is up with a package of 1 or 3 photos when you only have 2 photo options! this makes customers feel cheated and should be fixed to avoid further PO’d customers.
frankly if schools continue to select Pictureman of Hawaii for their services this is what you have to look forward to.