Silverstein Eye Centers

Actually I had a great experience at this location BUT they informed me at the desk that I would have to pay an extra $ 40.00 for an eyeglass prescription. In over 40 years of annual eye exams for vision have I ever been charged extra for a prescription. One cannot help but feel that is a rip off. I was told by the tech (who was quite excellent) when I inquired about what I had been told at the desk that, «Well, not everyone needs an eyeglass prescription and so it saves you money» That is just nonsense! I pay my copay and the insurance pays for the rest of my visit whether or not that includes an eyeglass prescription!!! They’ve already done the eye exam which tells them what I might need for a prescription. «Saving money» as an excuse is just a cover up of an extra charge that goes in their pockets and is not at all reasonable. I don’t know how to describe it except to say that it is a rip off. I called several other chains of opthamology/​optometry services just to check this practice and NONE of them charge extra for an eyeglass prescription. Even good service doesn’t make up for cheating the customer. Sorry not to say it in a nicer fashion, but it is what it is.

I had Lasik surgery here and am very, very happy with the outcome. After 8 hours post surgical pain and discomfort, I woke up from my recovery nap able to see clearly and see everything.
I was disappointed in the pre and post evaluations (reason for 4 stars). I had one other evaluation prior to coming here and that was very informative. That facility spent a lot of time discussing my different options and helping me with the pro’s and con’s of this procedure. I felt that I was very informed about my decision when I left this other facility.
Silverstein was my second evaluation, after seeing a Groupon for their services. I did my research and felt that the Groupon cost was worth it and that Silverstein was a good place to go (not many reviews so that is why I am writing one).
When I arrived for my initial evaluation, the «nurse» was pretty thorough in my exam. She gave me some information that I received at my other evaluation and answered some general questions. Then I saw Dr. K. He walked in, didn’t introduce himself and seemed to be in hurry to get me in and out. He did not offer me a lot of information but looked at my eyes, asked me if I had any questions and that was it. Then I was sent to the surgical coordinator who discussed all the cost details and set up my appointment. She was VERY helpful in answering questions that I later thought of and gave me things to think about with my vision.
In the weeks waiting for surgery I was very anxious and unsure if I really wanted to have my eyes worked on. The surgical coordinator was very helpful and reassuring, willing to take my calls and answer all my questions.
The day of the surgery I arrived and waiting in Pre-​op with 3 other people (with curtain dividers) and waited for my turn to go in. I was led into the surgical room where I was placed onto the surgical bed and the team got ready for my turn. Dr. Silverstein came in, was very nice and informed me about everything that would happen. He talked to me the entire time and was very calming and re-​assuring.
After surgery I had a quick follow up with Dr. K (that seems to be his thing — quick) and was discharged. Returned the following day for a very quick follow up with Dr. K and that again released.
Three days later I am thrilled with my vision and thrilled with Dr. Silverstein’s team. The procedure was much smoother than I could ever anticipate and the process is well oiled.
How can they earn that 5^th star? I would like Dr. K to spend more time with, patients, introduce himself when he walks into the room and make sure I am well informed of what I’m walking into. I also wish I had the opportunity to meet Dr. Silverstein before the surgery. That just seems odd to me to do a procedure on someone but never see them before or after the event.
All in all I am thrilled that I went to Silverstein! I would happily recommend this place to anyone looking for Lasik and needing to budget their money. The Groupon made this a GREAT deal for me!

I was evaluated by Dr. Kleinsasser for LASIK. Their free LASIK evaluation seemed to be extremely thorough, everyone was very nice, and I felt good about the result of the exam. They determined that while I was a candidate for the procedure, I was on the very, very outside edge of acceptable and the result could be less than optimal and and there were more risks to the surgery than benefits. Dr. Kleinsasser was very honest with me, answered all my questions, gave me some options, and even sent a letter back to my regular eye doctor for his files. I was reassured that that my eyes are healthy, I’m just extremely myopic. I’ll go back in a few years, as suggested, and look at lens replacement, when my eyes are older and more ready for that type of procedure.

I had to wait longer than others for some reason for scheduling my lasik. I know this for a fact because a lady at the bank in Lee’s Summit was having hers done. She called in July and received hers in July. I called in May and received my lasik Aug. 23^rd. Would I do it over again even though for some reason I had to wait months and the other person 3 weeks? YES! It was fast and painless. They have you wait in a room with others and they take you one by one like cattle but it was efficient and wonderful. Not personable but the outcome was unbelievable!

I finally took the plunge a couple years ago and got Lasik Eye Surgery from Dr. Steve Silverstein.
The entire process, starting with the initial consult and preparation for my procedure, to the months of follow-​up afterwards, were filled with professionalism and courtesy.
I firmly believe that you get what you pay for and I didn’t pick Steve because he was the «low price leader» on this surgery. I wasn’t going to coupon my way through an operation on one of my senses!
And typing this review 2 years later without glasses, I“m still very grateful.
Highly recommended.