These are my new shred guys. They were nice and helpful. My first time there they asked me to drive out back. The office guy(I think he was a manager or owner) helped me unload my boxes. Empty everything into a big trash container(like the ones we put out on trash day). A big delivery-like truck(locked back) with an odd elevator-like extension on the side(like a camper extension) which pulls the trash can up. It’s great for $ 7 a box(12“x12″).