Blue Cross Blue Shield of Kansas City

They only receive 1 star because 0 is not an option.
Absolutely horrible!
After enrolling with KC Blue Cross Blue Shield through the government marketplace and not hearing anything back for a month I called to inquire. They informed me that they were backed up and that they would process my application as soon as possible. A month later I received my first correspondence from them: three letters informing me that I was behind in my payment along with my insurance card. I immediately sent them a payment, which they promptly cashed while at the same time sending me another letter stating my coverage had been terminated. I contacted them regarding my termination and they stated that they had cancelled my coverage because I didn’t pay. I didn’t pay because they never sent me a bill even after I had called and asked for one.
Avoid at all costs, they are scammers, cheaters, liars, fraudsters, and outright horrible.
I want to move to Canada where health care is a right, not a means for some giant corporation to scam me out of money. You stink Blue Cross Blue Shield!

If you have any choice at all, use a different insurance company! My experience is that these people have THE WORST customer service. Every time I call I find myself on hold forever only to find out nobody knows anything. They are completely incompetent AND rude.