I gave two out of five because maybe on a good day 2 out of five employees are friendly. Typically the floor people, when u find one, are helpful –but the cashiers have always been unfriendly, and minimally helpful. I AMHANDICAPPEDAND I KNOWTHEYAREN, T SUPPOSEDTOHELPWITHANYBAGSONCETHEYAREONTHESPINANDFORGETCHECKOUTWHEELBUT I SURECOULDUSESOME help when I can barely walk. The wait times are terrible and for a place that has a thousand check out lanes it is terrible to have only one or two open. And these are never at opposite ends of the mile wide storefront. If you want to get a pack of smokes forget it. There is one lane only where u can buy cigs and if there are forty two people in that lane you will die of old age not cancer. Over all customer service is exchanged for the low prices. Expect service to be even worse if you should take advantage of the 24 hr shopping. Enter at your own peril if you venture in at 3 in the morning. There is a skeleton crew,(expected) and that’s how they act. They are even slower and hope you don’t need a manager for something, the search party can be out for quite some time.
Joseph L.
Classificação do local: 1 Salisbury, NC
This Wally World needs to get their head on straight. The store Manager has no idea what customer service is… He has a «We can treat them like dirt a million others will come in «attitude. This is the worse Walmart… that I have ever been to
Soraya H.
Classificação do local: 5 Charlotte, NC
Tire and lube department– the best! I live in Charlotte and will literally drive 30 min to come here– I have used them for the past year and half!!! Consistently good! They take great care, check tires, battery’s and everything else as well as oil change and vacuum — super nice employees. And I never feel like they try to screw u over and charge you for anything extra unless you really need it. I’m a single mom and Always feel like other oil change places see I’m a woman and think that I don’t know better and try to up sell, change and fix and 80% of the time they don’t need to. Good honest oil change! Even had my tires replaced here last year– the mechanics will give u honest opinion and it’s great prices!!!
Melissa B.
Classificação do local: 4 Concord, NC
Wal-mart is the last place I want to go to. Yes, their prices are low. Yes, they offer self check-out. Yes, they have a generous return policy. These are the few redeeming qualities of this business. The problem with the Kannapolis Wal-Mart is not really an issue with the Wal-Mart itself, but the customers. People from all walks of life come into this store. Some smell pretty bad. Other just wear what they’ve worn to bed the night before. I don’t think it’s the most civilized place to shop, but for the right price, I’ll go there… plus they have the most inexpensive pull-ups, so that’s a big one-up!
Ernessa S.
Classificação do local: 3 Concord, NC
This Wal mart is just fine. It’s Walmart no matter how you look at it. Bathroom is sorta clean, it’s set up like any other one. Returns are easy to make and this trip the staff was friendly.
Kuanyu C.
Classificação do local: 3 Raleigh, NC
Second save of the day! I swear the universe did not want me to get to where I need to go today! WHATISUPWITHTHAT? Anyway, I realized I am without a proper outfit today, and out of desperation I went in search the aisles of Wal-Mart. I know I can always count on Wally World to get me what I needed on a budget. But I am really not a fan of the wait, either waiting on the long line of people with fill to the top shopping cart, or waiting on the infamous«price check at counter three.» Oh, can you please make sure your credit card machines are all in proper order? I understand it’s partially my fault for not always carrying cash, but at least help me out here! I need this and I need this fast!
Chad E.
Classificação do local: 3 Charlotte, NC
The good news about this supercenter is that it’s not in Charlotte, and so the parking lot doesn’t suffer from the problem that most of those in the Charlotte area do — really stupid planning that has people going every which way(except the right one). The bad news is that it means people think that they are all related to Dale Earnhardt — and being Kannapolis, they might be — and they tear through every lane in the lot at breakneck speeds, so keep your eyes open. If you manage to make it to the store itself, be ready, because it’s a big ‘un. Not like an Al Bundy big ‘un, so get your mind out of the gutter. It’s just a really large store. And it’s almost always packed. Some of the stores in Charlotte(Albemarle, University) are packed, but they are the standard variety, so they can be busy with just a few people. This one is the super-sized variety, so there seems to be thousands in here, and they are all shoppers. Make sure you have your elbows out. Other than that — it’s a Wal-Mart. You probably know about what to expect.
Vonetta Y.
Classificação do local: 3 Manhattan, NY
I know this is Unilocal sacrilege, but, I should confess: I actually almost like Wal-Mart. What can I say? It’s got everything you could ever possibly need… and it’s so cheap. I mean, sure, it’s actually anti-capitalist in the way it discourages competition, but where else can I get my Clearasil, a bar stool, and a bicycle tire, all under one roof? Downside: Since it’s Wal-Mart, you never feel obliged to even try to look remotely attractive. Unfortunately, you always see someone you know when you go… especially a guy you had a crush on in high school… while you’re wearing glasses instead of contacts… and you may have forgotten to brush your teeth before leaving the house. Sigh.