Orkin Pest & Termite Control

I’m so sorry I fell for the spiel from Orkin. They stick you with a one year contract that will end up costing over $ 600 and do virtually nothing. The first visit they put down glue traps and squirted a small amount of pesticide by the entry doors. They also sprinkled pesticide around the outside of the house. They say they will come out every other month to service your house and will come sooner if needed. They ask if you want to sign a form that allows them to treat outside the house if you aren’t home. I stupidly signed that thinking if I had a wasp nest they could take care of it without me having to take off work. I was told that the second Wednesday of every other month is when they were in this area and wrote down the date and even told the technician that date was good because I was off work.
About a week before my service date, I received an email reminding me of my upcoming service day and to call the office if that day conflicted with my schedule.
I never left my property on my service day and Orkin never showed. Nine days later on a Friday evening at 7, Orkin called to schedule service the next day. I contacted them Sat morning and said I wasn’t going to be home.
They then called Tues night saying they would be out tomorrow between 3 and 330. I wasn’t home so they sprinkled pesticide around the outside and charged me $ 84 for my appt. I received a phone call about 3pm saying I wasn’t home for my scheduled appt so the technician treated the outside of the house. I never even had a chance to talk with the Orkin tech to schedule a time. It states in the contract that a service time will be established between the customer and Orkin. As far as I can tell that amounts to Orkin giving less than 24hr notice and then just showing up because you signed the agreement letting them service your property if you aren’t home. How many working people are home at 3pm? It seems Orkin schedules service so the odds will be in their favor that you won’t be home and they can do 10 min of work sprinkling pesticide around your house and charge you $ 84.
Those commercials where the Orkin person is examining your foundation and going through your attic seems to be a great selling point. I didn’t see any of that. I will never use this company again. I am disgusted with their lack of consideration for the customer. They can’t get that first visit in fast enough to get you signed to the one year auto renewing contract and then… good luck. My advice, go buy that sprinkle pesticide at the hardware store, sprinkle around your house and go out to dinner multiple times with the money you save. The glue traps caught nothing but a small stray spider, so probably skip those.