My husband and I were very happy with our refrigerator repair by Young’s. The wife set up the appointment and Alan Young came on time. He repaired our problem and ordered parts to prevent any more problems. When the parts came in he promptly installed them on time! We are so happy to be able to keep our expensive Viking appliance well serviced. Charlene V.
Mark T.
Classificação do local: 5 Honolulu, HI
They previously repaired my icemaker and cooktop, and today they repaired my oven. Efficiency and repair skills are top notch. I recommend them highly!
Peter C.
Classificação do local: 5 Honolulu, HI
Young’s is one of a few authorized repair companies for Viking appliances. They are physically located out in Kailua, but service the entire island. They are a mom and pop operation. The wife runs the office operation and Alan does the repair. I have used Young’s a total of five times and never had any problems. Each time I would call and leave a message. Within 24hrs I would get a call back for the scheduling of the repair. Recently Alan came out to service my freezer. I was given a two hour window for the service. The day before I got a call confirming the appointment. The day of the service, Alan showed up within the scheduled window. He quickly troubleshoot the issue and repaired my freezer within a reasonable time. He went the extra mile and helped me clean up the refrigerator vents. During the repair, I chatted with him and found out that he has been very busy and booked due to warranty repairs on newer condos. Keep in mind when you call for service that it’s a mom and pop operation. If you want IMMEDIATE service you aren’t going to get that, which obviously I don’t have a problem with. Thanks Young’s appliance for your great service!