The Regulation

Spouse took our son there to get a haircut and the owners wife did not acknowledge us for several minutes. When we addressed it with the owner, stating that we have been here there before, to correct the poor customer service, he yelled at her in front of all the customers, telling us that they do not need her money and to go somewhere else. My son is 4, and understands everything. The owner also went on to tell her that they are not under the government and they are a private business. She is a Naval officer, very kind and giving. She was so upset that she cried regarding the experience. DO NOT support this company. They are rude and have no respect for service members. I recommended she file an official complaint, especially yelling at her in front of my little boy

31May2016 (update):
Sitting here right now and I wish Mike was still here. Just received the worst possible customer service to my 4 year old son and myself from Vy!!! For one reason or another you may not want me to be your customer but at least smile if ur not going to say hello and don’t hit the seat for my son to sit like he’s a damn dog! He’s four, you could at least say hello to him if you’re going to completely ignore me after I watched you smile and handle your previous customer as they paid you and left.
Even after Vy hit the seat for my son to sit like he’s supposed to know what that means, I went out of my way to speak and said «hello, how are you?» and it took every bit of energy for her to respond.
Smh, I’m so irate right now. I’ve not received this level of customer service in some time.
Lastly, as I watch she’s not cutting his hair the way I asked, this is not an assembly line. Where are the quality barbers/​barbershops located???
Save for one other barber here, I’ll never patronize this place again. I’m his new customer.
Adding since I have left, I watched Vy (I’m assuming she was upset she had to cut my sons hair) she turned him around so vigorously in her chair that his head and upper body moved when she turned him. I approached the male owner after I paid by saying «excuse me sir, are you the owner?» And proceeded to explain why I didn’t tip Vy and preceding that statement with the fact that I always tip and was going onto explain how rude she was, this ended up in my four year old son watching BOTH of them yell at me in front of my son, their staff, and all of their customers, making statements such as «don’t come back» «we don’t need your chump change» «we’re wealthy, we don’t need your business», I could go on. I am leaving other details out for the sake of space, but, needless to say (again) I won’t be back.

This barber shop is very inconsistent with their haircuts. They lack basic hair cutting skills for example: making sure your hair is the same length on each side. The barber which was a Asian male smelled of cigarettes and didn’t even listen to my haircut request. I asked for a medium reg with alittle off the top. I will never go here again and suggest that if you don’t want your hair messed up by these amateur barbers you don’t go also.

This was absolutely the worst haircut I have ever had; they butchered my hair because the Vietnamese woman spoke the most rudamentary English, and can not understand simplest of fractions. I asked for ¼ inch of and they took off around 2 inches of hair. There is no hair left for me to style myself. Overall, do not go here if you don’t want them to give you a buzz cut or you understand and can speak Vietnamese.

I’ve been here about four or five times now and Mike is awesome. He always does his best to accommodate us as quickly as possible and of course does a great job cutting my sons hair! He has gained our loyalty :-).
The shop has been consistently busy each time I have come so I can only imagine that means happy, returning customers.
There are five chairs inside for waiting customers and a bench outside the shop as well.

The Asian dude messed me up. I can’t believe I paid. And even have him a tip. Never coming here again.

My family needed last min cuts. They were fast and really good with clean fades! All 3 of my family members went to 3 different barbers and all of them were equally as good. Would highly recommend!

this place is a Great family Barber shop and they run a tight ship!!! so there is no worry about hidden cost. They Know how to give a great fade and regulation Military cut. they are happily quick to serve. All their Prices and costs are listed in the window…
so review on ⁵⁄₂₀₁₅ is completely wrong… (I am sure that bad review was a woman who wanted a color job or something complicated) otherwise its in the window and they even do military and kids discounts… and a punch card promotion for a free cut after getting several… just remember that Sunday is PACKED… which is crazy because they are even OPEN till late. when other shops are closed on Sunday… they staff extra barbers on Sunday too… otherwise there is usually an open chair with a smiling barber wating for you when you walk in… unless you want a specific person… just be clear how you want your hair done and you will be happy…

I accidentally post this on your page after reading your review on Harveys barber shop LOL.

This place is very clean. Service is great. The lady even offered me water or juice which I thought was awesome. The price over the phone and after service was $ 25 more which was misleading.

This is the first review that I have EVER written about an establishment/​business. I just witnessed the most inconsiderate, childish, borderline racist thing in my 3 years of being on this island. Everyone knows the black barber gets a great deal of the business at Regulation Barbershop outside the back gate to MCBH. Well today, his customers were told that they cannot sit in the seats in front of the register. They had to either cram themselves in the corner (where they do the nails) or to sit outside. I don’t know who that guy is who cuts hair in the first chair as you walk in, but he needs to get fired… ASAP! I have been a PAYING customer for almost 3 YEARS. If you are going to treat your customers like this, then I will take my MONEY/​business elsewhere. You are lucky I leave the island in less than 3 months or I would be seeing you in court. I am beyond disgusted right now! Prior to today, all I’ve had was nice things to say about this place. I will NOT be recommending this shop to any of my coworkers, family, or friends!

I found this gem 15 years ago at their old location (same building, but backside). I was ecstatic when I found they were still in business when I came back on island. Owners are great people and employ fast and efficient barbers who do a great military regulation haircut, every time. No matter the hair type, they get it right. Highly recommended.

I waited less than 10 minutes for my turn. I showed the barber (Adam) a picture of the haircut I wanted and it came out perfect. I will definitely be going back.

Place gives clean cuts what can i say. I prefer some of the barbers over others on level of experience. I never leave this place unsatisfied nice clean haircut almost everytime. «shout out to mike and vy» keep doing it cause its workin.

I drive up from Honolulu, every weekend to get my haircut. This is one of the few places on island, that can fade hair, if you’re a African American male. All barbers are very good! I recommend this place to all. Its worth the trip up to Kailua.

My Personal Opinion/​Review.
To be honest, this place sucks. It has become just like the other barbers. If there’s a line, you have to wait and when they cut your hair, they will take 5 mins max. They don’t give a Fck what haircut you want, they will cut what they want to cut and always expect a tip. When I go there, I have to be very specific with my haircut. They only have one job and it’s to cut hair, yet they still manage to Fck it up. The last time I went there, I told them to cut it low, knowing they always cut it high, I figured it would still be decent. There’s a difference between a taper, low, medium, and high. When I asked for a taper I got a high, I was so Fking pissed but managed to keep calm, I told the lady, that’s not what I asked for. She replies: «I know, but I have cut many people’s hair and this is good» WTF!!! There’s a reason why I pay for a haircut and they get away with it, because costumers don’t say Sh! t. Anyhow, when she was done, she still had the nerved to give me the little mirror. (I’m just like, really Btch?)
I had it with most of the Barbers in that Plaza, not only that they Fck up your haircut, they talk mad sh! t in their language. Anyhow, I told her that’s not what I asked and I was told to pay for it. When I refuse to pay for it, they wanted to call the cops on me. In the end, I ended up paying for it, since a fcking Staff POG was trying to hold me there (that’s why we don’t like most POG’s). Thank God I didn’t lose my mind. As I was leaving the place, I was given a card with 5 stamps, and I was told that my at my 10 stamp, i would get a free haircut. (1 stamp for every haircut)
Anyhow, I ended up shaving my head than looking like a dumb@ss. Than again that’s my personal experience. I am sure, I am not the only one til this day. Makes me wonder if they are even legit barbers or if they are just been hooked up with a job. I haven’t been back to that place nor my buddies that were there with me at that time. If you are Staff POG that’s probably your place. (fcking d! ck)
Either way, you can go to any barber you want. I just wanted to shared how they really are and incompetent with haircuts, even though that’s their job. Btw, the price is around $ 10.50 to $ 11.00.

Always do an amazing job on my husband and son. Super friendly and never have to wait long.

Both Mike and owner Tuan are great barbers. Very similar to what I had on the mainland. The price is great and the service is fantastic. Thanks for the tight fades fellas.

I usually go to A-​1, where I get a decent cheap cut. The day I went here, I had just finished taking my cans to recycling and didn’t feel like driving across Kailua for a haircut, so I gave this place a shot. Like most cheap barbers in Kailua, there were mostly Marines or retirees there, and there was little to no wait for a seat. I got a guy who asked me what I wanted and I replied «A business cut», which is shorthand for a clean cut with enough along the tops and sides to easily style. He immediately grabs the vacuum hose and starts shearing me like mad. He had headphones in the entire time, and didn’t make conversation (which is something I don’t mind), however during the time he was shaving me with a straight razor, he paused for two minutes to take a cell phone call, and then *continued* shaving me while talking on his cell phone. It was a bit nerve-​wracking and it felt a bit like lousy service. Then when he finishes, I see that my long hair, which I merely wanted clean and stylable has been turned into a Marine officer’s cut, with all my cowlicks very apparent and much too short for even the strongest pomade to work with. I was so shell-​shocked I tipped the guy and didn’t even realize how badly he had fudged my hair until the next day.
This place is good if you’re a Marine, otherwise look elsewhere.

Fast. And in standards.

My husband (Half black half white super picky about his hair because he’s a pretty man) and I just arrived on the island and asked around for the best barber shop, some place that had someone who could do a great line up and keep my husband lookin super fresh at a great price. We were told to check this place out and from that first cut a month ago, he hasn’t gone anywhere since! He waits for Mrs. Vy and even though her chair is usually full, shes worth the wait. I swear she can cut hair with her eyes closed, plus shes super fast, super friendly and hair is their life! Love it! My husbands hair has never looked so good, and for $ 15 its a steal! Thanks Mrs. Vy for always making my baby look so fly!
Tips: If you’re looking for it while driving/​in the area its in front of Burger king and if you’re facing safeway its on the right, right next to (on the left) of the L&L!

vee cuts hair the best here. she is the best. second would be the women with bandes over her eyes. the guy sucks he can do reg fades that is it.

Price is great but looooong lines

3/1.5 no lines. thank you.