Fukuji & Lum Physical Therapy Associates

Fukuji and lum physical therapist is the best place to be if you are injured. I Love LALLIE the massage therapist at fukuji and lum KAILUA office. She knows exactly what she is doing. You can go there really really sore from impact u recieve and when u leave her after a massage u feel a lot better. I love how she doesn’t put too much force on sore spots from injuries. She has many techniques. I been seeing them for quite awhile now and even though my injuries are still really sore I feel like LALLIE is the best on this side of the island and I do not recommend anyone else. Another **great thing is she is very very friendly and funny.
** physical therapy side I recommend JUSTIN or CARLEY they are the best for physical therapy and understand what stretches and exercises will help with the pain and healing. I really do recommend fukuji and lum to anyone who is trying to heal or get better from agonizing pain. Their friendly receptionist in the front MOANI and NOELLE really help make appointments that work with my schedule and really treat u as family.

I was in therapy here on and off for a couple of months. Due to my laziness I did not attend regularly. Once I did, I realized the benefits of physical therapy. This place is honestly the best. They sincerely care for you. Each patient gets a home exercise program designed specifically for them and their particular diagnosis and progress. The therapy assistants and therapists are sure to let you know your progress each visit. After a few weeks of keeping my appointments consistently I saw great progress in my pain. After continuing the program at home as instructed I have no longer had any problems. I also treated myself to a few medical massages by the massage therapist and they were absolutely the best. I have never felt better in my life then after leaving that massage table. Both the office and clinical staff have the best customer service around. After your first visit the front desk will remember you by name and greet you as you walk in! Hands down, the best customer service I have received in the medical field ever. I would recommend anyone and everyone I know here for Physical Therapy OR to treat themselves to a great massage!

It’s all about great professional care and exceptional service. The staff at F&L provided that and more.
Carly, the Kailua Clinical Director and my Physical Therapist, showed attentive concern for my needs, using exceptional communication skills with clear and simple guidance to my care. I immediately became aware of the genuine passion she projects for her profession. Although very busy, during our sessions she always listened intently to create a calming presence, displaying actions that always said «I really care.»
Jenni and Wes, the therapy aides; and, Caroline and Arielle, the student interns, made up the rest of the team responsible for my recovery. Each showed knowledgeable skillsets, a healthy sense of humor, and the same ‘I care’ attitudes. Individually and collectively, they helped me build physical strength, flexibility, balance, and endurance. I truly enjoyed every encounter with this team.
Noël, the office manager, handled my flexible scheduling needs with patience and a pleasant smile. She too was always in the moment. I greatly appreciated her ability to make me feel important, and not just feel like a client.
F&L clearly understands the concept of hiring staff with engaging personalities is as important as recruiting professional and technical competency. I most definitely recommend F&L in Kailua.

Updating my previous rating from 1 to 5 stars.
I cannot access my Unilocal account to edit my review, so Unilocal user support told me to open a new account instead. I originally joined Unilocal because I thought I could update my reviews later as businesses will always improve based on customer input.
I’m happy to report that Fukuji and Lum PT has improved. My original concerns were the amount of time spent with a therapist and attitude of staff. All improved! Thanks for listening to your customers.

Fukuji and Lum has been an amazing ray of sunshine. I’ve had multiple surgeries and seen a few other offices in the past but F & L has been far and away the best. The customer service and attention to detail on my recovery is off the charts amazing.
I recently tore both my acl and mcl and I’ve been seeing them 3 times a week for roughly 4 months. I’m glad to say without F&L I would not be able to do half of what I’m capable of. Sadly, I have a rare condition with asian males called arthofibrosis, which basically makes my scar tissue grow upward rather than outward, like a spiderweb. My surgeon said it would be a possibility that I would have to have a second surgery, 6 weeks out to manipulate my knee if the PT didn’t go well. I’m proud to say that because of F&L I didn’t need the second surgery and being 11 weeks out, I’m way ahead of schedule.
There have been many times the pain level was so unbearable I was almost in tears. After each visit, I left feeling like a champ. They also offer Kinesio tape to help manage the pain, which believe it or not, works.

Amazing culture, great family environment, and highly recommended. If you need PT, a massage, or some pain relief, look no further. A+

Unlike spa massage, medical massage isn’t necessarily a one-​way ticket to a blissful state of relaxation. In fact, it can be downright uncomfortable as practitioners help patients recover from all kinds of injury. The best medical massage is both a science and an art, and the most skilled therapists are capable of assisting in the recovery process without causing additional pain. Lallie at Fukuji & Lum is just such a person.
In my experience, many massage therapists will attempt to «power through» a painful area by using more and more force (like deep tissue massage) until they achieve the desired outcome. Thankfully, Lallie understands how to use gentle pressure, biomechanics, and stretching to attain the same result. She has a warm, friendly manner that helps patients feel relaxed, comfortable, and «safe» in her capable hands.
Fukuji & Lum’s Kailua office is located downtown in the Kailua Medical Arts Building, on Uluniu Street near Oneawa. Metered street parking is often full, but an adjacent parking garage with meters is available, entrance on Aulike St. Open weekdays 7:30am-5:30pm; Sat 8am-​11am.
Unilocal 365 Challenge #014/​365

Is it customary for my insurance company to be charged the full amount when I only spent 5 minutes with the therapist and 35 with the assistant? I was not impressed. The staff in the Kailua office was not that friendly. Wish you luck FLP.