Pampered Pets Hawaii

Pampered Pets is wonderful! I feel so at ease leaving my dog in their care when I have to go on a trip. The text and picture updates keep me updated on what silly things my dog is doing and showing him having a blast! Esther is the best! She appreciates my dog’s energy and laughs at his little quirks. I will use them every time!

The owner is a very sweet person! She genuinely loves and cares for your animals as if they were her own. I would recommend any of my clients to her.

We left our two cats at pampered pets for a little over a month while we did some traveling and prepared to move to the mainland. After our experience, I could not recommend Anne more! The place is clean with lots of enrichment toys so that the cats don’t get bored. I’m so happy that going on vacation doesn’t mean that my cats are stuck in a cage!
Anne was flexible with scheduling and worked around us. For a small fee, she took the cats to the veterinarian for their airline health certificates. My favorite part was the text/​email picture updates showing just how content my babies were while staying at pampered pets!
This is clearly more than just a business to Anne. Just by visiting you can tell the cats are truly cared for and loved. Would recommend to anyone!

We are so happy we found Pampered Pets! They took such a wonderful care of my cat Simba! I was worried at first about how he was going to get along with other kitties (since Simba is the only pet in our family), but the day after I dropped him off, I got a video from Anne of Simba playing with his new friend! We kept getting picture or video updates on the daily bases, which kept me from worrying; he was just having a blast and didn’t look like he wanted to go home at all! The place is very clean and has everything to keep the kitties entertained: toys, cat towers, windows to look out. We couldn’t be more happier with the care our pet got, and we will definitely be using them next time we are out of town!

Anne & the Pampered Pets team took awesome care of my cat, Storm. Anne has such an amazing gift for understanding animals and how they relate to each other… and has created such a happy, comfortable, clean and stress-​free space for them. Storm was so settled and had so much fun with her friends there that she wanted to stay longer! Anne was really proactive sending test & facebook updates, which was great to see how Storm was doing. We are so happy to have found you and will be back — Thank you again!!!

This place was good for taking care of my pet. I did not have to deal with the personnel too much only when I dropped her off and picked up. Mostly calls, text, and email. Although, with the conversations I had with them, they are really nice and seem to care and are looking out for the health and comfort of our pet.
It seemed like a good place to leave your dogs, there were a few of them when I was around and they were all running around and pretty chill. The place is not huge but it’s still pretty comfortable with room for multiple animals.
Overall, I it’s a great place to have your animal, my guinea pig was fine after staying here, I think she even liked it as a little vacation being able to hear the other animals around her. The text with an update picture of her was comforting!

I would give Ann another 5 stars if I could!!! She is one of the most kind & compassionate person I have ever met. Her love for animals is clearly felt when you visit her facility. All of her animal visitors are treated as if they were her own.
We relocated back to Oahu from Kona without having secured housing in Oahu. Our 2 cats needed a home type of place to stay… no kennel or caged facility. They are 12 & 2 yrs of ages, have had free indoor/​outdoor access for their entire lives. They stayed with Pampered Pets for 3 weeks. It turned out to be a great transition for them, since we found a pet friendly condo. It reduced their moving shock. When we picked them them up they had time to adjust to an indoor lifestyle and they were so glad to be with us in our/​their new home!!! If we were to vacation and be off island for more than 3 days, we would definitely bring our kitties back to Pampered Pets! Well worth the drive to Kaaawa, no matter where you live in Oahu! BTW, she also boards dogs, birds, etc. you will not be disappointed!

Ann was so helpful when we had to leave Hawaii. One of our cats got out the day the movers came. Five days later our cat returned and we called Ann to see if we could bring him right then, since we had no place else he could be. It was about 5:00 in the morning and without hesitation she changed her plans to help us. She had even offered to be a personal contact if the cat was still missing after we were gone. Ann’s service went way beyond a typical kennel. This facility is the one I will rate all others on now. It is the best place you could leave your pet when you can’t care for them.

Ann came to the rescue when I needed someone to look after my dog while I was handling «moving» stuff. It was a last minute booking and I found it great that she was able to squeeze Meka and me in at the very last minute. We scheduled our meet and greet over the phone and she introduced Meka to the dogs currently staying with her one by one. All was great and I felt comfortable leaving my best friend in Ann’s care. We picked up Meka a happy and healthy dog! I really wished I would’ve found her sooner

Pampered Pets is the best! I have never boarded my Border Collie before — he has always stayed with friends or family. Since we moved to Hawaii, I needed a place for him to stay while we island hopped. Ann was great — professional, kind, sweet. I picked my dog up today after a week stay and he looked great! She even bathed him for me for pick up :) I had complete and total peace of mind while I was gone. She even sent me pictures of my dog and updates on how he was doing. I will definitely use them again for future stays for my dog!

We had a wonderful experience with Pampered Pets Hawaii. We asked to have our three cats picked up at the airport, and Jason from Pampered Pets was there early and waited for the cats to get through quarantine. Then, he sent us updates and pictures of our cats during the week that they were boarded. The kitties looked happy and healthy when we picked them up after their week away. We would absolutely recommend Pampered Pets and will use them again in the future.

Our experience at Pampered Pets is wonderful each and every time that we have boarded our kitties. The first time we left our cat (we only had one at the time) with Ann, we were hesitant because we’ve never heard of cats being held in the same space as other cats. We worried about our cat, and contacted Ann while on our vacation. She assured us that our cat took a couple days to get comfortable, and by the third day he was enjoying his time with the other cats. She sent us videos and pictures of our cat which we felt was very thoughtful of her. When we picked up our cat he was happy and he actually kicked his habit of biting and scratching us while at Pampered Pets. Perhaps the older cats gave him a lesson on how to be a good cat? We were stumped and pleased.
We got married on May 11, 2013 and decided to board our cat and our newly adopted kitten who was ~7−8 weeks at the time of boarding. He was a mere 2−3lbs and we were worried that the older cats would gang up on him. Ann assured us that he’d be just fine which put us at ease. When we picked them up a few days later, both cats were happy and healthy. Our honeymoon was the week later, and we again boarded both cats for 1.5 weeks. Knowing that they were in a safe and loving place made it so much easier to have fun away from home. We will definitely recommend Pampered Pets to anyone in need of cat/​dog boarding. We couldn’t be more pleased and happy with the level of care and service that is provided to our babies by Ann. She’s amazing and we are so glad that we found her.
The drive is a bit far if you’re coming from town, but it is completely worth it! The scenic route is beautiful.

I’ve left my cats with Ann two times and was never dissappointed. Yes the place is far, but it is worth it! She has a whole room for the cats with a bed and a bunch of toys. It’s a relief knowing that my cats are in a safe place, while I am on vacation. I really hope I am able to find a place like this on the mainland! I highly recommend them!!!

The BEST!!! Ann is so nice. I love what she does for us pet owners. The dogs were so happy during their stay. There is no boarding which I love. The dogs can be dogs. We were out for ten days. I was not worried about them one bit. We missed a flight and they had to stay an extra night and she accomodated. She sent photo updates to the cell also.
We had one of our dogs stay at Tails of Hawaii in Waipahu before and she came back much thinner. Didnt like it. Place smelt like amonia. So I am happy we found this place.
Military Discount. And the place donates to local animal organizations.
Highly Recommended!!!

My dogs loved it & I will use the service again and again. I moved to Honolulu from Maui a little while ago and Anne’s pet heaven allowed me to find a rental while I stayed in Waikiki. It is extremely difficult to find a place to live which allows dogs & she worked with me on terms and conditions, picked me & Nanook & Flick up from the airport & gave lords of great advice. The dogs didn’t want to leave & kept trying to get me to come in and play when I would take them for a cruise on weekends. Nanook worked out a socialization problem and now greets all other dogs happily. They came back to me clean and brushed & overall better than when I first came. It may sound like an exaggeration, but I recommend her to just about everyone with a pet that I come across. A sweetheart with a sweet homey home and a major asset to the community. Wag wag wag!

We initially boarded our Senegal Parrot, Krikit Herbie, with Ann last December. When we picked up Krikit, I could tell that he was well-​cared for by Ann and her staff. Recently, we took Krikit back to Ann along with our two cats, Koko Kai and Mikka. Ann had a house built to board cats that is clean and charming. We moved from the mainland and had no idea where to board our pets. We took a chance with Ann and are extremely pleased with the love and care she provides. During the last visit, she sent us pictures of our pets. Very very thoughtful. We know that our babies are in good hands with Ann. We live in Kailua and don’t mind the drive to the North Shore knowing that we are boarding our pets with a true professional who maintains a loving and clean facility.

We were gone for a full month — Ann was great! Even sent us an update via text w/​a picture of our feathery friend to put us at ease. Definitly recommending to anyone we know that might need someone to take care of their pet.