We made the mistake of hiring this woman for our wedding based on the recommendation of the people who did our flowers. Big mistake. She overcharged us and provided extremely poor customer service followed up by a defensive, rotten attitude. We could have paid a college student $ 500 for the night and gotten better results. When we signed the contract, Debra acted friendly and nice and told us everything we wanted to hear. Then she delivered nothing. We gave her a written list of exactly what we wanted pictures of and she didn’t take any of it. She told us she was taking«candid» shots but that ended up meaning that she stood in one corner of the room the entire night and got the back of our friends and family member’s heads as they shook hands and hugged. No faces, no emotion. During the wedding we asked her to get some of the shots we wanted and she all but refused. We had to get her husband who she brought to assist her to take pictures of people together. At least he got their faces. The portrait shots had to be edited because Debra didn’t place us with a proper backdrop. Instead she promised to blur out the background. That never happened. The pictures came back with exit signs, tables and speakers that she refused to remove. Debra said she was very familiar with the wedding venue but if that had been the case, any decent photographer would have known where to take pictures. The quality of the pictures was also very bad. The color was terrible. Debra did nothing to compensate for sunlight or the color of the room. I had asked her ahead of time to make sure to get a picture of my dress that showed off its blush pink color. When the pictures came back, my dress, along with everyone and everything else, was washed with yellow. Of the few pictures she got of people’s faces, many had shadows across them. There were closed eyes and people not smiling. Most photographers try to get the best out of their subjects by talking to them to get them to relax and smile. Debra told us — and I quote — «we are all adults. We know we are supposed to keep our eyes open and smile for the camera.» That was one of many ridiculous excuses we heard from her later. Debra had an excuse for everything. That included accusing us of being bad people even though we bent over backwards trying to be nice to her. We wanted her to feel welcome at our wedding so that she would get some good shots. Evidently she didn’t try or simply does not know how to take decent photographs. Also, we were supposed to receive pictures within a three month period. It took quite a series of phone calls and emails to see anything at all after more than six months. Although we paid for two albums, we never received any at all from Debra though I am sure they would have been terrible anyway. In the end, we had to majorly edit her pictures and rely on pictures taken by our friends and family in order to put together a photo album. We also hired another photographer — a true professional — to take pictures of us in tux and gown on another day. At least now I can say I got to wear my dress again… With all of the photographers out there in the world — professional and amateur — I would say don’t risk your special day.
SB F.
Classificação do local: 1 Ridgefield, CT
ummm — no! Hired her to do family photos on beach — all faces were bathed in light so much that they were nearly unrecognizable. Had to have them professionally(by another company) photoshopped — which helped a bit but not much. This is a loving far-flung family and there was much disappointment that one of our treasured and rare times together was not memorialized by a lovely professional photo.