Animal Care Center & Pet Resort

My cat died here a couple of years ago but they didn’t call me. It wasn’t a good time to lose her. Don’t go here unless you’re local and they know you.

This is our regular vet for our dog, a 50lb German shepherd mix, but we avoid it for boarding.
Great for vaccinations, checkups, health-​related visits. They are fairly priced and despite my dog getting stabbed with a needle every time we visit, she seems extremely happy to arrive and be there. She is very healthy in general, though.
The boarding experience:
After leaving our dog for a week, we returned to pick her up… and she didn’t recognize us. Our dog is extremely personable and usually jumps with all four feet off the ground when we come home from a trip to the grocery store.
I was convinced they drugged her to prevent her from being a nuisance and made my boyfriend call to ask. They said no. When we picked her up, her nose was bleeding/​raw and her bed also had blood rubbed on it. They said she had been rubbing her nose against her bed repeatedly (from stress). She has never done this before.
We eventually realized that she was lethargic from not eating or drinking and over the next two days she slowly came back to life and we were so relieved. They should have been making sure she ate and drank and I was upset that they let her get to the point where she became glassy eyed and confused. It was scary. I don’t think they pay enough attention to the dogs with socialization, walking, and eating. I am fairly sure she stayed in a cage all day and refused to eat or drink.

We tried this place because it is close to home, but we stay because it is awesome. When you walk in, you notice immediately that it not only looks but also smells immaculate. Our cats have seen both docs and they have been wonderful (as have the techs). We never feel rushed through, and even if I bring one cat, I can still ask questions about the other without having to make a separate appointment to bring the other cat in. I also don’t feel like they are trying to constantly sell me various random pet products as I have experienced at other vets in the past. We have not used their boarding service, but the kitties in their condos are visible from the reception area, and they seem pretty spacious and clean.
I can’t say that my cat likes it as much as I do because it seems like when ever I bring him here he either gets a shot in the butt or something chopped off (poor lil’ guy), but from my perspective they are pretty great.

Update 08÷29÷14: Came for Zoey’s 2^nd visit to get her rabies vaccine and another dose of the distemper vaccine. The cost for the vaccines and 2 months-​worth of Heartgard: $ 81. I think I’m starting to get used to the cost. Dr. Smoot-​Anderson really is wonderful and friendly. I was a little concerned when they told me her weight this visit — 4.8 lbs. The last visit they said 6.8, so I wondered how she could have lost 2 lbs. They re-​weighed her and confirmed she is 4.8 lbs, and said that the last time she was here they «probably» misread the weight. An honest mistake, no big deal. I also got a quote for the cost of spaying — between $ 220 and $ 250 — and scheduled a date for that. I really love how friendly and professional the staff is, and how clean the clinic is as well.

So very happy we found this vet. The facility is kept extremely clean which was something we weren’t finding with many vets in the area.
My little Heidi has seen both Dr. Beaver and Dr. Anderson and both have been wonderful vets. They take the time to explain what is going on and options to explore. They also will get you in for an appointment if there is a problem and you need to see them in a timely manner. We have never been rushed during an exam or appointment.
I can’t speak for the Pet Resort part of the center since we don’t board Heidi, but when I first went to look at the center I took a tour of the boarding area unannounced and only saw excellent care being given to the pets being boarded at the time we were there. One of the first things I noticed was it didn’t smell like most of the kennels I have seen. It was clean and all animals looked like they were being well cared for.

I would give this place a –5 if possible. I took my cat and dog here for boarding for two weeks, when I returned from vacation I was horrified at the state of my pets. My cat was completely emaciated when I picked her up. She appeared jaundice and drank water from her bowl as if she hadn’t had any for days. Her little teeth were broken from her grinding them together because the Animal Care Center Staff hadn’t fed her. My cat died a day later. The blanket I left with my dog smelled like pee. My dog never pees on anything, this leads me to believe they rarely took my dog out forcing him to pee in his pen and on his comfort blanket. Don’t let the looks of this place deceive you — they will lock your pet up and never touch them until you return. Do not take your pet here, no animal deserves to be neglected the way they neglected my cat and dog.

It’s actually called Animal Care Center & Pet Resort
I have to say — we’re very fond of our 3 cats and Dr Beaver and Dr Anderson have treated our family members with the absolute care you would expect. Their staff is very friendly and helpful.
We had to board them there once when we went on our honeymoon. It wasn’t too bad — about 15.00 a night per cat. But they give a lot of room per cat, give time in the bigger area alone (or with their siblings) and take great care of your cat/​dog.
Adding on to this (2012-​03). They just redid their website, adding an online capacity to view your pet’s history. woo!