Pardners Heating & Air Conditioning

Ripped off every time. They put in a brand new A/​C unit in our house, and did NOT install a drain line? A year later water leaked so bad, totally ruined living room carpet and ceiling to the downstairs flooded! Cost us thousands to put in tile, and fix ceiling to downstairs. —Then called them out later cuz ac not working, took them 3x of charging us for a/​c replacement parts and hundreds of dollars before they finally figured out it was not the a/​c at all, but the electrical breaker switch in breaker box needed to be replaced. So after spending hundreds with them, I then had to hire an electrician for breaker box. ??? Seriously?? — Dont waste your time with these guys. I would totally reccommend E & J Comfort Air if you want to keep it honest and local.

I’ve used Pardners about five times for some rental property and our own house over the last 10 years, when I’ve been too rushed to fix something myself. I’m reasonably familiar with A/​C design and repair, and several times I’ve recognized situations where they *could* have easily fudged a bit to make a few extra bucks, but instead, every time I’ve found them to be completely honest: things like weighing the freon twice to make sure the price is accurate, looking for the least expensive possibilities first, and so on. They’ve also offered to come out the same day every time I’ve called.

Had a problem on Sunday; called left message but never got a return call so they don’t work on Sundays.
But we have used them before and were very pleased.