Jitters

I have eaten here twice and it’s a Jem in the Joliet area. It’s on chicago Avenue. The sandwiches are made fresh and brought to you at your table. They have an oil on them which is so delicious. Coffee is way above par too and the eat in mugs are huge! Worth the stop.

Really nice place, fast wifi, nice lady working there, comfortable furniture. It’s a great place to sit for a few minutes and have a nice coffee break.
The operative word here NICE. Those older reviews of this place talk about an unpleasant lady who must no longer work there. In 14 months i’ve only seen the current woman working and she’s nice.
Note: Really nice chess board in the back. Check it out.

I recently tried their food options, namely a sandwich. It was ridiculous! They pile on the meat, cheese, and toppings. You get a coffee or tea, potato salad, and chips for the deluxe and it’s literally two meals worth for about $ 12. Their coffee is still decent, in my opinion (again the only option in downtown Joliet), but their sandwiches push my review a little higher.

Perfect ambiance, great coffee, better food!

Your alternative to Starbucks in downtown Joliet. I really like the interior of Jitters as it’s really cozy and relaxed. The only thing I really don’t like is the styrofoam to-​go cups. I felt like I was in the 90s again. I know cardboard cups aren’t the best for the environment either, but styrofoam?

This was the only coffee shop I could find in downtown Joliet. And the latte I had had a very funky taste to it. It was not enjoyable at all. They also serve Green Mountain brand coffee, which was disappointing considering the price.
However, the people next to me were raving about the sandwiches they had ordered so maybe I should have just stuck to some food

Seemed like a nice place but need to update their hours on Unilocal.They are closed on Sundays but Unilocal said they were open.

I love this place! The Green Mountain coffee is hot and perfectly brewed, the sweets and sandwiches are the best in the downtown area! After enjoying several visits, and feeling friendly towards the owner/​chef, Gina, I asked about the «mean older lady» turns out she has been retired for over a year. I say give it another try, she is really striving for excellence here and to me she has met the mark!

I came here to see that woman that everyone is talking about. I have to say that the ambiance is very nice and the coffee drinks are top notch. And the woman was perfectly nice to me. However I did observe her treating other customers very poorly and for no reason. So, i’m not sure how to rate this spot.

I absolutely love this place! The sandwiches are HUGE and very reasonably priced for what you get (I always get the veggie sandwich with provolone cheese and mayo and it is delicious and piled so high with fresh seasonal vegetables and the olive relish is to die for that you need a fork and knife to eat it). You have to try this place. Gina the owner is as nice as can be and very friendly. I recommend this café to everyone I know that will be in the area.

I’ve been at Jitters twice and both times were pleasant experiences for me. Coffee is decent and more important for me the place is very comfy and spacious.

Got a quick affordable lunch with my mother and sister. Drinks were tasty as were our snacks. Didn’t give it a fifth star since service was awkward, but not bad.

I recently tried Jitters for the first time. When I arrived the woman there was on the phone and from what it sounded like was a personal conversation. She didn’t bother to even look at me, I had decided what I wanted and stared at her to let her know I was ready. She then asked «all set?» but was still on the phone, she placed her call on hold and put the phone aside as she prepared my coffee. I was hungry also, and was checking out the pastries she had, but they all looked dried and not fresh at all so I didn’t bother. I was surprised at the big space in there. It’s very cool looking, very eclectic art work and nice high ceilings, there were couches and chairs to sit in. So I figured, hey why not stay and relax a little since i’m buying an expensive coffee?, might as well get my moneys worth. I removed my scarf and unzipped my winter coat, I tried to make small talk like «wow, this is a very nice place you have here» she completely ignored me, it was so awkward. When I was ready to pay I handed her my card and she seemed do upset I didn’t pay with cash. She had to cut her phone call short to free the line. She told whoever she was talking to «uuuggggh let me call you back! I have a card payment» really? dam… I have never felt so unwelcome in a coffee shop. I did not get a «thank you» «come again» or «your’e welcome to stay» she didn’t even say goodbye. She must be a very miserable person. I feel sorry for her. After reading some of these reviews, I see that I’m not the only one who had to deal with that woman. I still stayed, I made may way to the couch and called my mom as i enjoyed my coffee. I left and it was another customer who smiled at me and said goodbye. :)
I recommend to go here if you want to hang out at a cool looking place, to study or meet with someone for a catch-​up coffee, but be prepared to be treated poorly.

I ate here because all of the bad reviews. I just had to meet the lady! She was there but she’s only been kinda crazy and not at all racist when we visited.
All the sandwiches I’ve tried were great and enough food to share.

Love this place early morning coffee or hot chocolate sit down on a soft couch and read your favorite book in peace.

Terrible experiences with the owner of this place. She is the most astonishingly rude business owner I have ever encountered. It doesn’t matter how friendly and respectful you are, she will find something to yell at you about.
It’s too bad since it’s a nice place and there are no other real coffee houses in the Joliet area. There was the excellent Bean Encounters in Minooka, but they went out of business. It’s ridiculous that decent places always go out of business, yet places with horrendous owners like Jitters seem to thrive.
Others have commented that they have had pleasant experiences with the staff when the owner is not there. I can only hope that the old woman retires and Jitters can continue with responsible and respectful managers.

The elderly woman who runs this establishment is not only incapable of having a rational conversation about basic information with people, i think she may be among the worst people in society — racist. I know better than to make accusations like that without valid proof. In fact, today she created a spectacular scene in her own business establishment for no good reason, other than she didnt want our business. Someone needs to either adjust her hearing aide or train her to understand that she cannot treat people like dirt who pay for their crappy coffee and converse in their establishment.
In other words, today I saw the worst side of humanity rear its ugly, disgusting head and it happened in JITTERS coffee shop in Joliet.
Go. To. The. Gas. Station. For coffee. Not. Here.

My wife and I didn’t have the negative experience with the owner that others had, and we liked our food pretty well also. The inside is pretty nice, and it was very quiet on a Saturday afternoon.
I ordered the Italian sandwich, and it was plenty big enough to be a meal in itself, and pretty good. My only complaint was that it had too much oil, and with the kind of meat that the sandwich has, it ended up being too oily and greasy for me. Maybe if she scaled back on the oil, it would be a better sandwich.
We didn’t have any coffee, so we can’t speak to that, but overall, we had a fine experience there.

I recently had the interesting opportunity to visit Jitters with my wife and 2 friends while waiting for Mojoe’s to open for a show. I was pretty beat from the long ride so as the rest of my party went up to order, I decided to relax into one of their comfortable armchairs.
Our group was taking a second to figure out what they wanted a few feet from the counter and the first words from the older woman behind the counter were «You all need to come to the counter and order or leave» in a pretty gruff tone. So as the group moved up to order, I stayed in the chair for a bit longer thinking I would order after.
This prompted an even ruder «I mean all of you, you can’t just sit there, you need to order now» directed at me. So I kind of just laughed to myself at her crankiness and told everyone I would be sitting outside.
According to my group, she continued to be pretty unpleasant the whole way through their order, was incensed at my wife for using a debit card and told them to go out and yell at the person parking in front of the coffee shop that they had to move their car. (Parking in this area was 15 minutes and not only for her business). Also included was a rant about how much she hates Mojoe’s, which sits across from the coffee shop, and the people that come for shows.
As my group came outside with their drinks, I was addressed again with «You in the plaid, you can’t buy anything?» I smiled and joked that I could not and was a horrible person because of it, hoping to turn the exchange friendly. After a minute of sitting there she told a member of our group that the chairs outside were for paying customers and I couldn’t sit there. My friend replied, «well aren’t we ALL customers?» Amazingly, she pointed at me and said «Not him, he didn’t buy anything.»
At this point, I was getting a little annoyed at the constant stream of nasty and told her that fine, I would leave to the incredulous looks of my wife and friends. As we got up and collected our things, we were amazed at how thoroughly negative our experience was with this lady was. Apparently, she heard us as we were walked away and said that she just didn’t respect Mojoe’s.
Oddly enough, the only other two people that had been in there were others waiting for the show as well and, as we found out later, had told her why they were there, yet were treated very nicely. 2 fresh faced college age kids in brightly colored shirts. Me? I am a bit older, with a beard, in dark clothing and visible arm tattoos and my friends both look like rockers (dark clothes, eclectic hair. etc). I get it now.
So I turned and told here «I understand, but maybe you should just respect all human beings instead?» I wasn’t being sarcastic and angry. I meant it sincerely in hopes that she would understand we weren’t bad people even if we weren’t her «choice» of people.
That is when I was told to «Get the hell out of here you f#*&ing *$&hole.»
Well, so much for pleasantries… or respect. To top it off the drinks ended up being overpriced, and not that great.
More amusingly, a couple had gone in while my group was ordering to get a sandwich and was told «Are you really that hungry because I don’t really feel like making any…»
I can understand the frustrations of being across from a club but being rude to everyone you have judged unworthy is bad for business. I would think that having a constant stream of potential customers would be good. I would have gladly spent money there if not for the utter rudeness of that woman.
Maybe they should change the name to Bitters?

If you can get by with the green mountain coffee company stickers on the decanters (I’m always a bigger fan of local or in-​house roasters), then this is a great coffee house.
Meter parking is ample and free before 9am, which worked great for me. The person that was working was polite and quick to make my order.
The winner here is the comfort and charm of the inside. Looks to be a rehabbed historic building. Tall ceilings, dark walls, lower lights, and plenty of comfortable seats all around. Including couches that are right out of your mom’s house.