Dr. Belanger is a good Doctor but the business is horrible. They lie to you straight up! The employees there are terrible and very stupid. You ask if it is covered by Blue Cross & Blue Shield and they say«YES.» If they said«NO,» I would have gone somewhere else. The gals there giggle and giggle. Unprofessional! I had one cheap xray on my finger and leg and 5 minutes to meet the Doctor and they tried to charge me $ 232.40, above and beyond what Blue Cross & Blue Shield already paid them, after telling me it was all paid for. Just to set you up as a new customer, they will charge you $ 250. They will bring you to court, I’m sure, or send you to collections if you refuse to pay. Our credit rating is 837 and will probably get affected but I’m not paying this stupid bill. Dr. Belanger is supposed to be affiliated at Memorial Hospital. My wife went their for Carpal Tunnel and was not charged. They changed and will charge you $ 250 just to set you up as a new customer because they are stupid and don’t even know how to use their expensive computer systems. I’ll never go there again and I warn everyone out there NOT to go to «The Center For Orthopaedics!» They care not how much they can help you, but how much they can scam you out of your money. They outright lied to me. I asked them if it was covered and they lied to me! Don’t go there, you will be very sorry you did. Do yourself a favor and go somewhere else. Use your smart phone, as I do, and make sure you record the sound bites when they tell you it’s covered, like I did, so you can use it in small claims court. I don’t want others to go through what we went through. In addition, I have canceled my next appointment, my wife for her Sciatic nerve back problem, and we’re warning several hundred people we do business with not to go there. Another medical facility is getting our insurance money and we are happy with our new provider. It’s like they are two separate businesses. Doctors see you for two minutes after your two hour wait! The billing department there must be told to double and triple charge you. I was looked at for two minutes. I have charges of tests and unreadable nonsense I never had done. Again, they lie. After, they double your bill for the 2nd visit. My fInger got better but the Doctor was pushing me for surgery, wow! The bottom line is they think they can charge you whatever they want because their overhead is high, very high… too many owners! You do the math! Memorial Hospital is now recommending someone else we can go to. This bill we will not pay! I will make sure our story gets heard on our massive RI newsletter subscriber lists we send out on our email lists. I found out that hospitals with affiliations to them like Care New England with Memorial Hospital no longer have anything to do with these guys(they used to send you there).
Mike N.
Classificação do local: 1 Warwick, RI
I was having a problen with my shoulder so I made an appointment with Dr Michael Arcand. He walked into the room and started telling me what was hurting. I tried to explain to him that was he was saying wasn’t the problem and he just ignored me. He was in such a rush to see the next patient he walked out and told me to schedule another appointment. UNBELIEVEABLE.
Danielle W.
Classificação do local: 5 Providence, RI
I don’t have any other orthopedic doctor to compare Dr. Michael Belanger to, but in comparison to many other doctors that I’ve been to throughout my life, he certainly was one of the best. My accident was on a early Saturday morning in April of 2010. I was walking to my car via the back walk way/driveway and it had rained the night before causing water to pool up in the bottom of the drive where I park my car. As I took a step off of the walk and into the drive, my right foot slipped out in front of me and my left foot stayed in its place, however; the tibia bone(inside ankle bone) went towards the ground. I heard and felt a snap and I knew instantly that I had broken my ankle. My friend drove me to the Fatima hospital emergency room where I was seen quickly and upon a thorough examination and x-rays; it was determined that I had broken both the tibia and fibula bones and there was a good chance I would need surgery. The emergency room doctor referred me to Dr. Belanger at The Center for orthopedics and they were able to schedule an appointment for me on Monday. Going to see Dr. Belanger I knew nothing about him. My roommate at the time drove me to my appointment(since I broke my left ankle and own a 5 speed auto, I couldn’t drive for 3 months.) I checked in with the receptionist, was taken in for more x-rays and then finally met with Dr. Belanger shortly thereafter. He was very kind and funny — unusual for a doctor. He’s a younger man, which is probably the reason I thought he was so dang cool, and cute! He explained that yes, I would indeed need surgery and advised me to wait about a week to do so in order to let the swelling go down. He was very patient with my questions and explained everything in detail. The surgery was done at Memorial Hospital in Pawtucket, my mother came with me and Dr. Belanger came out prior to me going in under the knife and explained everything to me and my mother again. Dr. Belanger did a fantastic job with the surgery, leaving minimal scarring(considering I have a plate and 11 screws in my left ankle.) All of my follow up visits at The Center for Orthopedics were pleasant and without complication. This place was always busy, packed to the brim with people, but they are efficient in seeing everyone in a timely manner. Even Dr. Belangers secretary was very great to work with. I wish I hadn’t had to have gone through this horrendous accident, but hey… it happened. The only good outcome of the whole ordeal is that I was thankfully matched up with Dr. Belanger and The Center for Orthopedics and working with them made the experience much easier to deal with.