Ambient Bamboo Floors

I am a picky person in materials and usually do a lot of research before make a decision. Especially we were expecting a new little one to our family and safety is our No. 1 consideration (with least chemical). This has been my third time to buy bamboo floors from Ambient Bamboo for our old and new houses, and to help my parents remodel their house, too. It is a as happy experience as before. Great products, a bunch of choices, great quality, great service, fast delivery, and unbeatable price! We are happy with our new house and don’t plan to move in years. But I would definitely refer Ambient Bamboo to my friends!

Their website is excellent. I was able to order free samples of various flooring I was considering making it very easy to decide at home which product I wanted to go with. They were very responsive in answering all of my questions via email and phone. I went to the store and ordered my flooring choice and picked it up a few days later. They have a great selection, are very knowledgeable about their products, have reasonable prices, and great customer service too. I am a very satisfied customer.

My wife and I met Ambient Bamboo reps at a home show in King of Prussia. They were nice at their booth but we didn’t interact with them much. Our builder sent us to a local flooring specialist who’s prices were awful and the sales guy was not pleasant so we found the card we had gotten from Ambient Bamboo at the home show.
Wow — from the moment we called them and talked to Doug, 100% customer service in a non push, non-​pretentious way. SO REFRESHING!
They sent us 6 floor samples for us to choose from and helped us work within our budget. Hopefully, we dont need any new floors for many years due to the quality of the strand woven bamboo we bought but if our friends ever needed some, we would highly recommend them.
keep up the good work guys!

I also looked at many other brands and options for bamboo flooring before I decided on buying from Ambient. I looked locally at floor dealers. They were more expensive and did not have 6′ long boards which is what I wanted. Talked to CaliBamboo and the phone call left me needing to take a shower. The sales guy seemed like a used car salesman who was working on commission. Had a scripted answer for every question/​concern. Talked to Doug at Ambient and got the complete opposite feeling. He said he had personally installed many Ambient bamboo floors (who knows if that was true but it felt that way). He talked me thru many concerns and issues I had read about on the internet about bamboo flooring and basically said call him anytime during installation and he could help me figure out problems. We exchanged many emails before I decided to purchase. Then I received an email about a sale (very good pricing), low cost shipping but the product I wanted (3.5″ x 6′ stranded) was not on sale so he reduced the quoted price for the stranded product to offer some discount and offered $ 99 shipping so I decided to pull the trigger and order it.
I of course was very concerned about not ordering locally. What if there are problems with the product? How do I ship back 3000 lbs of wood? etc. Fortunately we did not have those problems.
So I received 850 sq ft (36 boxes) of wood on a shipping pallet. Very difficult to move but the delivery guy was incredible and we got it into my garage.
Then, I learned about nail guns. 15 ga, 18ga etc. Their website says to use a18 ga Flex nailer. It was not until I got ready to install that I learned what a Flex nailer was and talked to Doug about trying to locate one. My local HD had 18 ga nailers but not the flex type. I believe you need the flex type because the floor is 5/​8″, not ¾ standard HW floor thickness. Anyway, Ambient has a data base of rental places that has the Flex nailers. The nearest place to my house actually did not have one so I had to drive an hour each way to rent the correct nailer. It turns out that Doug could have rented and shipped me a nailer from their office. So, save yourself some time and just rent from Ambient and have them ship it to you.
Anyway, the wood is beautiful. Very uniform and consistent. Not like some reviews of other products I had read about (lumber liquidators?). Extremely high quality. out of 36 boxes I had 2 boards that I could not use all of (had to cut around a blemish on each board). The stuff installed very fast and once we got the nail gun settings correct, everything went pretty quickly.
The wood was in the room for 2 weeks before we installed it (no AC running at that time). It was very hot and humid the week we installed. we had the AC running the entire time of install. The floor pops and crackles when I walk on it when the air is humid now. When the air is dry the floor makes no noise. Will have to see how it survives the winter. I am concerned about the floor drying out and gaps forming or worse case the floor actually popping nails. Will try to post again in 10 months. If you read the websites, they basically say to keep any HW floor in a very close temp range (maybe 65 – 75 deg or something like that). Unlikely my floor will be in that range all the time.
Anyway, if you are considering bamboo, call ambient. Talk to them about your concerns and they can help you think thru the project before you start.

We are DIY’ers and are about to start our 2^nd project using Ambient Bamboo Flooring. 3 Years ago we did our hallway and one of our bedrooms with the Strand Woven click lock bamboo flooring. We are very happy with the quality, look and how well the flooring stands up to a fair amount of foot traffic. We are now waiting on our shipment for an additional 800 sq ft of flooring. The company has been amazing to work with, Being DIY’ers we have lots of questions and they have been so helpful and patient with us. Their customer service is also outstanding. I would highly recommend this company and their products.

We looked at several Bamboo suppliers for hardwood floors including Teragren (great but over priced through their distribution network), CaliBamboo (good but did not have floor cover vents), Plyboo (best options including unfinished bamboo, but slightly more expensive than Ambient).
We liked the quality of their product, enjoyed destructive testing on multiple brands, direct communication with them, effective and always available for help, compared to reseller who often are not knowledgeable about Bamboo. They also kept the floor until we needed it which was nice. They also categorize «natural» colors into «light» or «dark» which we thought was great, but in the end it did not help too much I think as the molding are not categorized in the same way and also you still want some variations into a natural product. The floors are super nice and we love them.