William J Guarini

Very satisfied with the plumbing service Guarini offered me yesterday. My kitchen faucet kept turning off in the middle of it being on. I called Guarini on a Wednesday asking if they could come in that day. Service times were full so I scheduled for a time slot the following day between 12−4pm.
Customer service over the phone with Linda was great. She was pleasant, patient and helpful.
Two plumbers arrived at about 1.45pm and were quick and professional. They even explained to me and demonstrated what the issue was so I didn’t feel like they were just trying to do extra work for extra money. I ended up needing to have my faucet replaced. I thought him going out and buying a faucet would eat into the hourly time I was paying them but the other plumber was working on removing my old fixtures while he waited for the second plumber. Very efficient! I explained to them the type of style I was looking for (at that time, it didn’t matter much as long as it looked nice and it worked) and he came back with a nicely styled working faucet that met my criteria.
I’d recommend their services and work with them again if needed.

Very, very pleased with the service I received today. The faucet in my shower stopped working last night (the handle turned and turned but no water came out). I called several plumbers beginning at 8:00 am this morning. Guarini Plumbing answered my call and the receptionist was professional and pleasant. She explained the rates to me and spoke to a supervisor to see if they could fit me in today. I was told a plumber could be here between 9:00. am and noon, so I took the appointment. The plumber called my cell phone at 9:45 to confirm my address and let me know that he would be here in about half an hour. The two plumbers who came to my house were pleasant and professional. They quickly figured out what was wrong with my faucet, turned off the water in my building, got the part from their truck, got the faucet reassembled and working and the water back on within 35 minutes of arriving. They charged exactly what I was told they would charge when I called this morning. I will not hesitate to use them again and will recommend them to my friends and neighbors.

These plumbers came to the house and misdiagnosed the problem. Later that same day I had the same problem, so I had another plumber come because I didn’t think Pat and Pat Jnr analysis of the problem was right. The other plumber pinpointed the issue immediately. I contacted Guarini the following day and told them about the misdiagnosis and resolution, they apologized and said they would not be charging me for the service. Five weeks later I received a bill from them. This time, Linda and supervisor Robert insisted I had to pay, that they had no record of the conversation that took place the day after the service. I’m hugely disappointed with this customer service, and further disappointed that they insist that their plumber did a good job. There are more honest plumbing companies in Jersey City.

Great experience today with plumbers, Pat and Pat. Jr. Linda also was so helpful when I called the office. First time I’ve dealt with a plumbing company where I felt they were not swindling me. Thanks guys!

They were great. I live in a 6 Unit Condo Building and we needed to replace 4 heaters this week. Great prices.
Jeff and Fred came in with their crew and installed three NYE morning. The fourth was scheduled for ½/​15. They worked fast and efficient. Super friendly and played some real good music. :) Explained everything and walked us through every step.
Best part– our hot waters lines are all mislabeled and seem to connect to multiple units. They helped us track down which hot water heaters connected to which units.
We are having them come in again to do some other work.
Highly Recommend!!!
Have Fun

I don’t know anything about plumbing, but while finding one may be easy (there are millions), finding one that you can trust is difficult. Guarini plumbers came two years ago to install a kitchen faucet and they did a great job. My wife was home and they did not try to overwhelm her into paying for more than what was expected.
I called them the other day to fix a problem with the aforementioned faucet. The problem was embarrassingly a valve that needed to be turned. They identified the problem and fixed it (simply turned the valve) in seconds. Best is they did not charge us! That goes a long way in building trust!
I’ve recommended them before and no one has followed up with complains.

If you see my prior review for A&D plumbing in Hoboken, you’ll notice that I spent about a week trying to reach them so that they could (make money off of me! and) fix the leak in my shower. They never returned my calls.
After speaking with my management company on Monday, 3÷1÷10 I was told to call Mr. Guarini’s office. They were incredibly accommodating and came THAT afternoon. The 2 men who came did a great job and the leak is gone.
Like all plumbers/​contractors it’s a good thing I planned on cleaning after they were here since things in and around the bathroom will always getting dirty, but I guess that’s par for the course.
I think the charge was around $ 125+tax for 1 hour which to me is a hell of a lot but it seems like most plumbers charge around $ 100 or so, so it’s not much more than normal.
Thanks Guarini for fixing my leaky faucet! You’ll be my go-​to from now on.