TD Bank

Worst bank ever! People are rude and lazy. They won’t help you at all. Always have problems.

I don’t bank here myself but had to come here to make a deposit at the tellers. I saw one banker working, or barely working. There were two tellers who were both helping customers and 2 people standing in line (me being one of them). When it came to my turn, the teller mumbled «next» while looking at the wall. I didn’t even realize he was talking to me. He didn’t say hit to me when I walked up and literally conducted the transaction, handed me a receipt and left me to walk away. Where is the customer service in this place?

Everyone & TD Bank are extremely helpful! Eder Abad & Susanne Nieto thought outside the box to help me. Kudos to both of them!!!

The worst td bank in the country. By far! The people who work here are lazy and slow. The most frustrating experience I’ve ever had

So far so good. Friendly customer service — however, I use them for very non complicated services.

Convenient bank location near the Holland Tunnel, and hours are reasonable. Ben there has helped me at the teller or through the drive-​thru, as well as questions with safe deposit boxes (which they have available), CDs, and loans.
They have a coin machine, which used to be free for all, now free just for customers of the bank with an account, but 6% for all others. Down side is that often it’s not working properly because it gets jammed or stuck.
Watch yourself in the parking lot. People zoom back and forth from the A&P, Papa John’s, and Best Buy here.

This is the closest TD bank to my apartment and I really wish I had one a bit more convenient for me. The staff is friendly but they tend to be really slow and take their time. I was stuck in a line for 20 minutes and there was only 1 person behind the counter. I saw a few TD bank employees walking around and they would sometimes come and help, but after one customer, they would go in the back. The bank manager should make sure to get customers tended to and out the door as fast as possible. No one wants to be waiting at the bank when they have other errands to run.

The best thing I can say about this TD Bank is that the location is convenient for me, and they have decent hours. Although I am not sure why they don’t open the bank a bit earlier on weekdays. However, they do open the drive-​thru at 7:30am. Well it’s open once you sit for a few minutes and stare at an empty room. Then you have to beep a few times in order to get someone to come to the window, and say, «Oh, have you been waiting long?»
The coin machine is broken close to half the time I try to use it… which is really only about once a quarter which makes me wonder how often it is actually broken.
The tellers, although not that quick, are usually pretty friendly, and so are the customer service agents. However, they are all much less than professional. Last time I was in there was to get a replacement ATM card. I stood in customer service limbo for about 5 minutes while one representative hit on a female representative. Once the third representative saw me, she did rush over to assist me, but it’s just more of the same every time I go there. Less than professional, good service accompanied by another apology.
Get it right already. It’s not that difficult. I say that first hand, as I’ve worked in banks myself.