Sernio’s Auto Body

This place is as great as it gets as far as quality of work and customer service. I usually dread anything associated with cars and this experience was a game changer
I came in first to drop off my vehicle and just missed the cut off for closing time. They could have easily shut me out but the receptionist who was extremely kind, asked the owner to come out and do a quick estimate. He was equally as nice. Saved me from driving out there twice.
They were very knowledgeable on what to expect from my Insurance and explained everything thoroughly. When all of the estimates were in they had the work completed in less than 24 hours, I was shocked. & the same lady knew my vehicle and remembered each time I called so I never had to repeat myself or the back story.
When i picked up my car it was cleaned inside and out! They even fixed my dead battery in the key remote. Excellent service, friendly and helpful staff, would give them 6 stars if I could.

Brought my car here after it was involved in a hit and run. My insurance company recommended them. They do amazing work. The place is big and clean. The staff is very friendly and accommodating. I would definitely use them again!

Picked up my vehicle from Sernio’s Auto Body this morning, and I have to say, it was in «showroom» condition. My parked SUV was hit during the blizzard of 2016 and 3 panels on the left side were damaged. Took it to this Auto body, and then 3 – 4 days later it was in pristine condition. Besides working on the severe dents and the paint job, they cleaned (or detailed) my SUV! I have 2 kids, and anyone with kids would know how much leftovers are in the backseats. I cannot find one!
Customer service was excellent, friendly and very helpful. The mechanics and other technical personnel in the back shows uncanny passion in their trade. Amazing job and would highly recommend these guys if your insurance recommends this place. Worth every penny for professional work!

They do good work BUT are Very Expensive. Get another estimate or two before deciding on Sernio’s.

We came in today to fix the big dent off my car. The employees and the owner Peter was very hands on in working with our problem. After two hours, our car was out of the shop. I was very satisfied wih their service!

Sernio’s Auto Body has the BEST staff. I was overjoyed with the service i received and will NO QUESTIONS be coming here for future jobs.
Like the previous comment below, i too was conned into allowing some auto body «gypsy» to repair some dents i had. The dummy i am, i believed the guy. Two days later when i realized the crap he applied on my car wasnt coming off, i freaked out.
I went to Sernio’s and told the front desk of my situation. Sernio himself was assisting me and gave me such honest advice. He said my car was older so it’s really not work replacing the door panel. He said he could still help me so all the crap would be removed. 10 minutes later, my car was its original color and i was ECSTATIC. He knew i was a freaked out college student that was too trusting and didn’t even charge me for the work.
I’m seriously telling you, you cannot go wrong with checking out Sernio’s! My first Unilocal review ever, but i just had to inform every that he’s a GREAT guy and so genuine.

I stopped in this morning and showed John a minor scratch on the plastic bumper of my Acura. He had it fixed for a very fair price, and inside 45 minutes.
It’s apparent he likes his work and cherishes his business. And the consumer is the beneficiary.
A very pleasant experience!
Steven B

I just wanted to say thank you to Sernio’s Auto body for repairing my Jeep Patriot. The service provided by Fran and John were amazing and the quality of work they do at this shop is nothing less than exceptional. John the owner did the inspection himself and made sure my Jeep was going to be well taken care of. And Fran, for explaining the process to me in detail and keeping in touch with me while my car was in the shop. I got my Jeep back a few days ago and she looks brand spanking new as if I just drove it out of the dealership.
Thanks again Sernios!

Some neighborhood guys ruined my paint job with false promises of a cheap quick fix to my cosmetic issues. I brought into Carlos at Sernio’s who fixed their bitched job and it looks brand new inside and out! The price was reasonable and I couldn’t be happier! I feel like I just got a brand new car! Thanks Carlos and Sernio’s.

I trust this shop completely. I still bring my cars here even though I don’t live that close anymore. The guys who do the punting are artists. Your car will look brand new even after a nasty accident.

Really fantastic work! It worths that money spending on it. I would recommend my friend to here for body work.

105% professional and excellent work. Great customer service and very polite. I recently replaced my driver window regulator on my 2005 honda accord. Pete was great in assisting me and pin pointed the defective part in my car. I brought him the part and he immediately had his guys install. I have friends that did work on their cars that turned out great. They are a bit more expensive on the prices but you pay for what you get. Your car will look perfect!

The staff here is great and they have always fixed the my vehicles like new. I would highly recommend this place!

i had a fantastic experience with sernio’s. i brought my car in and they worked with my insurance company, gave me a timeframe that was right on and kept me posted throughout the process. when my car was done they had washed it and the repairs and the car itself looked fantastic.
then when i went to pick it up, i brought my wife’s car, which had a bumper that had been partially torn off. i asked if they could take a look at it. they brought it around back and put the bumper back on in ten minutes. the audi dealer (audi meadowlands) said that the bumper was destroyed and would cost $ 1300 to replace. sernio’s fixed it in 10 minutes. i asked for the total and they said that since it was an easy repair and i had just spent a lot of money there on our other car they weren’t going to charge me. sernio’s has a customer for life.

Sernio’s is the best auto body repair facility in New Jersey BAR NONE. If you want the best work then this is the place to go. They are perfectionists. I have been bringing all of me vehicles there since the 1980’s AND i HAVE NEVER BEEN DISAPPOINTED! I drive up from the Jersey Shore to get my cars repaired there becuase I know the work will be perfect. The lady who posted and complained got what she paid for. a cheap reapair job from an INFERIOR faciility (Not Sernios) becuase she didnt care about her car. Sernios does not rip people off. They are held to the strictest guidlines that the insurance companies approve. The are the mst ethical repair facility I have ever known. I hate to see a good company like Sernios reputation flawed by a cheapskate who doesnt have a clue about quality body and fender repair.

A. Ofcourse your car will get jacked up in JC, commuters everywhere… and my ride got jacked the F up by a foreign driver
B. Foreign drivers (you know who you are) should be made to drive bright orange smart cars ONLY
C. The dudes at this autobody spot hooked my sh*t up… like I was on MTV’s pimp my ride show with XZibit
D. I always thought that autobody spots were shady, but now my opinion has changed
Thanks Sernio’s…for pimpin my ride!

I would think twice about going to this place, especially if you are a woman. I think you’re bound to get ripped off.
I had a fender bender and the hood of my Toyota Camry wouldn’t open after that. I took my car to Sernio’s to get a repair estimate. To get a new hood, a headlamp readjustment, and refinishing of the fender, bumper and panel would cost me $ 2,358! After I read the estimate, I told the guy I would think about it, and he looked a bit surprised when I said that, as if he had expected I would say yes.
I then went to Centro Auto Body and spoke to John Bove, one of the owners. Since my car was 7 years old and already had more than 100,000 miles on it, I told him that I didn’t care about aesthetics and I just wanted to be able to open the hood of my car. This would require making some minor adjustments to the hood and headlight. He gave me a verbal estimate of $ 150.
Out of curiosity, I then asked John how much it would cost to make the front of my car look like new again (new hood, refinishing the other parts). He said it would cost about $ 1,200, almost half the price that Sernio’s was charging. Then to test him, I asked him if he recommended getting a new hood or just getting the minor repairs. He told me the latter.
In short, Centro did good work and stuck to their estimate. As a woman, I also felt really comfortable talking to John, who seemed honest and trustworthy and respectful. At Sernio’s, I got the impression that the guy thought he could overcharge me because I was a woman and he thought I wouldn’t know any better.
And it just goes to show you that you should always get a second opinion anytime you get an expensive quote for an auto repair job. It can’t hurt, and sometimes it can make a huge difference.