Lincoln Express Limo

WORST. CAR. SERVICE. EVER.
We waited 20 minutes, calling dispatch multiple times. «She’s right out front» he finally says.
Not.
Finally find her a block away from apartment. When we asked how we were supposed to know she was there, she said we were supposed to «know» she was there or call dispatch. «It’s a cheap car service» she explained. Needless to say, she did not get out to help us with our bags. When asked how we were getting to JFK she shrugged and said «I don’t know.»
Seriously.
Quite simply, trust me when I say that if you want to get where you are going, don’t use this company.
PS our driver’s name was Rita and I hope she gets fired.

Save yourself a headache and do not use this car service. I tried to use this company for a recent trip to Newark Airport. Called two days in advance and made a reservation. I was told my driver would call me when they were outside of my building. 5 minutes after the scheduled pick-​up time, I tried calling the company to find out where the car was, and it went straight to voicemail. Didn’t even ring — just went straight to a sketchy automated voicemail with no identifying information. I called both phone numbers listed on their website multiple times (which explicitly state that they are active 24 hours a day), tried leaving a voicemail, and eventually gave up and had to hail a cab. There was no follow-​up from them and as far as I know, whoever «took my reservation» was just some dude who randomly answered a ringing cell phone. If you’re looking for a reliable and legitimate car service, do NOT use Lincoln Express Limo.

Great Service, i have been living in Hoboken for more than 10 years i have tried every taxi and limousine company in the area however, this is the best one so far, i needed to surprise my girl friend on her birthday, the driver went inside newark airport termianl with a sign of her name, drove her to Hoboken i called the dispatcher to ask for the driver phone number, i called the driver and asked him to take more time so her best friends can get to the place before she arrives.
i called the second day to thank them and to ask for a reciept since i paid for the service, surprissly the dispatcher told me the service was free of charge and my card was never charged.
i use this company multiple times on a monthly bases to and from newark airport.
they are always on time.
the cars they have are clean and nice.
they have never been late except once by 20 minutes in the winter during a snow storm and they never charge me for that ride.
over all i think this the most reliable, friendy company in hoboken
Thanks Moe for being the best dispacher.

This place was a half hour late, NO GPS, and might I add the «actual» driver bailed and sent his buddy, a PIZZA delivery boy, to take us from NYC to Atlantic City. So our PIZZA driver, which we didn’t find out about until we arrived at our hotel, making a personal stop 30 mins in an extremely dangerous neighborhoods. The company solicited it services at a fixed all in rate, but we found out that TOLL were not included after the ride, which were double the actual rate… YES I did all the toll charges out. TO be honest, I would rather walk with a 200 pound gorilla on my back from NYC to AC then see myself in a Lincoln Express Limo EVER again.