JCPenney

I love JcPenney. I like mostly all the stuff i got from them.

I was racially profiled HARD at Holiday time by this store. On 12÷21÷15. My mom and myself had gone to the JC Penny store in the Manhattan Mall, and she saw a pair of shoes she wanted. They didn’t have any more there besides the display model so we left the store.
A few days later, I was in the Mall and decided to go see if they had them for her. I asked the clerk to check the back and see if they had the shoes. He did, and they did have them in her size, but somehow the price was jacked up by $ 10.
That was not the worst of it. I was looking at the shoes when I noticed two associates standing around me pretending to straighten out the shoes. One a tall, African American effeminate gentleman, the other was a young African American or possibly dark Latino man who had a rather nervous look on his face. It makes it doubly disturbing that other people of color are engaging in this practice. After I left the store, I told the young associate (the nervous one) that I didn’t need the shoes anymore because I would have to bring my mother back to the store to try other ones on. The loss prevention guy (Who appeared to be Latino) was practically standing over my shoulder (I could see the wire in his ear). They both were profiling me hard. I didn’t appreciate it, because I don’t think I was dressed in urban clothing. It’s just a bit disturbing to be profiled in this way, with everything going on (shootings of unarmed Black men suspected of committing crimes). Not saying I would have been killed, but we see how things can escalate in the media and how they can end up having deadly consequences for profiled young African American men.
Now granted, I was a guy in a women’s shoe departmnent, but still with cameras everywhere, did they really need to racially profile me that hard? Call loss prevention to stand near me and pretend to be looking at the shoes? Three associates and a loss prevention security guard? That reminds me of how they need 10 cops to tackle and take down a Black man on the street suspected of a crime.
I won’t be shopping at JC Penny again. I will just let my Mom walk barefoot, Flintstones style. (J/​K).

Great place for shopping — but my 5 stars are for customer service. I left my backpack in this store and realized it an hour later, at Newark airport. Getting to the lost & found over the phone was fast, and they already found my backpack and verified its content (it had no name tag — my bad). I got back to the store and got my backpack with my wallet, glasses, and tablet — hundreds of $ let alone the hassle it saved me. That’s customer service when I need it. Thank you again!

Often when one thinks of going furniture shopping, Jcpenney doesn’t even make the list, but after going from furniture store to furniture store and somehow ended up here and from now on this will be Stop 1.
The Jcpenney furniture department at Newport Mall has everything from cookware to towels to living room sofas to dining tables WITH chairs to art deco Gatsby-​style windows, including drapes, curtains, and shades! Even the energy saving blackout ones! And from the quality of the fabric, I may be able to pass these down to my kids lol OH AND icing on the cake, when i applied for the Jcpenney card I got all this an extra 10% off. So of course I stock piled.
Their friendly staff even helped me to the car with my things (the big ticket items are setup to be delivered to my house).
And the best part is I didn’t have to go to some warehouse in the middle of nowhere. (here’s looking at you Ikea) and I could catch a movie after as well as show some love to H&M. Best one stop shop ever!

This is my first stop everytime I am in Newport mall. Shopping here is mostly hit n miss. Some days I find great deals and others I go the next store after walking around trying to find something interesting. But because the deals I have got here in the past are amazing, I am gonna give it 4 stars. The store is quite well organized and the staff is friendly enough.

I’m a bit of a JCP fanboy. This one is one of my favorites. I like the fact that JCP is the only place that sells men’s clothing that consistently has everything I’m looking for, in my size, for a good price.
I started my Penney habit back in my 20s, when Stafford shirts were the only ones I could easily buy with ³⁶⁄₃₇ sleeves to fit my long arms. Ever since then, I’ve bought most of my clothing there.
The stuff is durable, looks good, wears well, is reasonably-​up-​to-​date, and sells for great prices. The regular digital coupon promos help as well. I usually leave a shopping trip to this store with several bags full of good-​quality shirts, sweaters, jeans, socks, boxer-​briefs, and shoes for about half of what I’d pay at the other major department stores in Newport Mall.
Sure, the store is a little understaffed, but the staff are friendly, knowledgeable and relatively patient.
It’s rare that I go to the Newport Mall and don’t stop here.

This store has come a long way… great products… great selection. Love the new layout.designers. Prices used to be great… now a lil on the pricey side which has in turn caused me to spend less… great service. nice staff

If I could place zero stars I would. Today is 1÷10÷14, still no resolution to my previous review: bought a couch from JCPenney in Jersey City on 10÷13÷13.
To date, no couch, no refund, no customer service, lies, deception, dishonesty, incompetence.
JC Penney should be embarrassed that they run business like this. This is a pathetic display of service.
I have contacted an attorney and from this point forward, its war. JC Penney, it’s disgusting that you would take consumers money for no product, disgusting.

This store has upped it’s game with a great collection and sephora within the store. For faster checkout they have mobile customer service reps with scanners where you can pay with a card and not have to wait in line.

Amazing store… Great change… Fantastic savings… Superb styles!

Make sure you bring your coupons! :)

I have always been a fan of JC Penney’s. Last time I was there awhile back, half the place looked like it was under construction (tarps everywhere). I know they have been under re-​organization and a couple new head honchos but whatever is going on seems to be working here.
Today I purchased a mix and match suit, shirt & tie. With a coupon for 20% off I saved $ 43.
The staff there seems very friendly and helpful. It seemed a lot more than previous visits. The store was very clean and organized.
Welcome back Penney’s, good to have you still around.

They’re moving, I think — the floor tiles are taken up and the store is mostly empty. No staff, you get rung up at the center customer service desk. They have signs up for a «May» renewal, but they haven’t anything to show… and their bags are all labeled with their Manhattan showroom’s address.
Managed to get some nice Egyptian Cotton towels for only $ 10 each while they’re selling away a bunch of merchandise… we’ll see if the move is true or if they are just cutting back on expenses!

I love jcpenney, especially their home section

1 — Why do ALL the JCPenney store in the US on Unilocal have the same stock photos that never do a positive job representing their store?
2 — It’s a decent enough Penney’s. I’m waiting to be super impressed, but as I do like shopping with the company (especially with all the new brands/​collaborations), I’ll keep a positive outlook. Overly anxious greeters at the doors. I know they’re there to deter shoplifting, but they’re mostly just annoying.
3 stars. We’ll see about getting up to 4.

Still searching for a pair of pants I can wear to work after a dinner accident, this was my fourth stop of the quest. And I still left empty handed. Yep, I think it’s time to lose some weight.

I frequently come to this JCPenney due to its convenience (right off the Newport light rail) and the no sales tax on clothing/​shoes in NJ! And of course the great prices at JCPenney. They almost always have coupons, and sign up for their mobile coupons which can be great if you need to go last minute shopping. JCPenney also has this rewards program where you register your credit cards (not JCP cards) and you can get $ 10 rewards every month if you spend a certain amount.
They have frequent sales, and there is also a decent MNG by Mango section here. I also really like the handbags section because of nicole by Nicole Miller, and the cheap prices when I don’t need a fancy $ 200+ leather bag at the moment.
Also the cashiers I’ve dealt with have always been really courteous.
Anyway, stop by often for great deals.