Design Nails

Disgusting service! They talk so much crap about you in Cantonese… For no reason! It’s like they don’t want you come back. You’re better off somewhere else people, there’s a bunch of other nail salons on Central. Keep your dignity and go somewhere else!

I love this place! I get acrylics done here. I went elsewhere because i moved downtown in Jersey City and this was not as convenient. However, lesson learned after my lumpy, poorly done acrylics popped right off. They do great nails and make sure you get what you want. I started at a stiletto nail a few years ago and now am into the coffin nail. Perfect, every time. I even took my friend from her usual spot in Hoboken and she is now hooked to. They even do great designs if that is your sort of thing. Definitely a must visit!

I had to write this review because I’m completely disgusted by the experience I had with them. Jack in particular.
I’ve been going to this salon the since January 15′. When I first walked in I was impressed w/​all the services they offered and they definitely have one of the largest selection of gel colors I’ve ever seen.
They do great nails, but like some others here have said. Their service is horrible! I mean just rude.
Many times I went there I left feeling like I wasn’t appreciated as a patron. I usually get a gel fill and a gel pedicure, which cost me about $ 80 not including the tip. I know quality doesn’t come cheap, so I’m willing to pay for what I like.
About a month ago, I walked in and got my regular. For some reason the polish kept peeling off my hands. On top of having a couple events to go to, peeling gel nails are just all around tacky… so I went back to get em fixed. Just for it to happen again… so I went back.
When I walked in the 3^rd time, Jack saw me and said «OMG I’m tired of seeing your face.3x in one week!». He started mocking me and his wife Lisa even accused me of peeling of the color so I can get a new one… umm who the hell has time for that?! Anyway, not only did he make me wait til he felt like doin it. they all kept mocking me in both Cantonese and English. Again, just rude! After being ridiculed over a damn polish change I STILL tipped before I left. Before I walked out he told me «Don’t come back for another month, I don’t wanna see you.» I laughed it off… Unbeknownst to me, I was already apparently being blackballed.
I said to myself that I would not go back there. Yet today, I did. I’m going on vacation in two days and the salon is right down the street from my apt. I walked in there, he saw me, literally rolled his eyes at me, said something to his wife and then they all started laughing. After not even acknowledging me for over 15 minutes, he walked over asking what I wanted done. I said my regular pedicure and fill. He told me he had 2 customers. So I said «I’ll wait bcuz I won’t have any other time to do it. He said «But that’ll already be 8 o’clock». I could tell he wished I would’ve said «I’ll come back «. But I did’nt and he straight walked off. I said «I really don’t care who does it, as long as it gets done.»
.to which that man really had the nerve to say, «but nobody wants to help you.» WTF! Kinda cocky, arrogant BS is that to say to a customer?! I decided to brush it off because I’m an extremely patient person. That was until another woman walked in & asked «Is it too late to get a Mani /​Pedi? «Jack replied «No, pick a color!». He proceeded to seat this woman @ a pedi station when I had already been waiting for more than 30 mins! Making it more than obvious they didn’t wanna serve me.
I kindly got my unwanted ass up and left and I will never return there… legit this time. Despite their damn gel color selection LOL. I’ll take my hard earned money where I’ll get respect with my service.
PRICEY, RUDE PEOPLE! DON’T GIVE THEM ANY OF YOUR $$!!

I didn’t like their service. I got a cut and all the lady did was put a so called antiseptic which I am praying now because I am pretty sure that she used the same equipment with the previous customer. Also, you barely can not understand their English and worst part is they speak in their language when you don’t agree with them which is totally rude. I will never comeback to this place and will discourage my friends too. Horrible experience.

Worst mani/​pedi ever. The polish was thick and bubbly. And my heels were just as rough and dry as when I walked through the door. I would add a pic but I already removed the polish and did them over myself. Waste of $ 30.

Great experience! Lisa did my nails, and they look amazing!!! I have been to many places in the area both Hoboken and Jc and this is by far the best in the area. Wonderful artist and good price.

Outstanding service by a very nice woman. She was thorough and paid attention to hygiene. She was friendly and patient. I only wish the place was cleaner and less cluttered. $ 35 for pedicure and callous removal seemed fair to me.
On street metered parking. There is a steady flow of clients coming through the door.

COCKY, DISRESPECTFUL, & NO REGARD FOR CUSTOMERS.
Before I bash this bussiness, I will give Jack credit for his nice designs; thats when he feels like working. The first time I went, Jack did an awesome job, however I found him to be very pricey. I went back bc I believe you get what you pay for, but his service started to decline. The 2^nd time I had to go back a few days after getting them done bc my rhinestones came off & instead of replacing rhinestones he did some art design that didn’t match other nails; he insisted it looked good. I still gave him another try as maybe it was a bad day, but upon arriving 5 minutes after my scheduled appt time, I was told he left & come back another day. My travels there were obviously unimportant as she didn’t even offer another tech or apologize. Keep n mind he knew I was traveling during lunch break bc I lived in another county. I stopped going bc I was mad that he wasted my gas and lunch break, lol. But out of desperation, which I shouldn’t of did, I called for an appt a few mths later, after identifying myself, I was told Jack was busy on day I wanted. Ok, it was short notice. So I called the next day giving ample notice and after identifying myself Jack tells me he is busy until Tuesday. I found this hard to believe as that’s 5 days away. So my boyfriend calls an hr later, acting like a female (weird I know lol) and was given an appt for the very next day. WoW! Jack just doesn’t want to do my nails, it was confirmed. I don’t know if he felt some way bc I stopped going for mths or what, but I saw no reason for this treatment. I even use to tip him despite him being over priced and also inconsistent w/​pricing. I believe in Karma and one day he will be wishing for customers after being selective for no reason. I will take my hard earned cash to a business that is more appreciative, he acted as if he was doing me a favor & not the other way around.

Love jack and Lisa. Best nail place I have been to. I have known them for a very long time. Everytime I do my nails with them I leave the salon very happy. I love you guys!

This place has the nastiest workers. I asked for them to use clean nail clippers and cuticle cutters from the sterile box and they refused. Insisting they were clean. As u can imagine there was a language issue and she insisted she just got them from the sterile box. Whatever. 5 minutes later another customer came in and I saw the other nail worker use the same dirty tools on her. Give me a break. Don’t come here bc they obviously don’t care if u get a fungus. Gross!

I have been going to Jack and Lisa for over 15 years now. They are two of the nicest people I know and both are extremely talented. The designs they create are amazing and I always get complemented on how great my nails look.
Yes I can go elsewhere and pay a little less but the quality would be sub-​par compare to Design Nails!

WORST SERVICE EVER.
I should’ve stopped and left when the smell of toxic chemicals hit me. Yes, most salons have that smell, but there was no ventilation. All the women there should be wearing masks.
The woman who worked on me started out fine, but grew increasingly inattentive and sloppy. She talked me into getting a gel manicure — fine. When she was using the Dremel on my nails, I flinched and she got mad. She said, «What, you got hurt?» I said yes and she put the Dremel on her thumbnail and said, «No, doesn’t hurt me, you wrong.»
Really?
then she used the sharp edge of the file and sliced open the skin under my thumbnail. I got really upset and she said, «What’s the matter? Oh, that? It’ll go away.» NO SHIT, LADY! But probably not without a fungal infection or worse.
She kept filing down the top of the nail bed til it started to hurt, really hurt, in addition to the cut and the other stuff. Then, she started to shape the tips and WTF they weren’t symmetrical in length, shape, NOTHING. And she didn’t shape them properly — not only were tehy not the shape I asked for, but they’re all crooked and misshapen. They look terrible.
The polish, which was some cheap bull** dollar store crap, she might as well have misted on. Only two coats — no base or top coat either. There are clear, noticeable brush strokes, not all of the nail is covered, and I have polish all over the cuticles.
Speaking of cuticles, she didn’t do them, or moisturize, or oil them, or ANYTHING. My hands look all torn up from the dremel and the files.
I look worse than I did when I went in.
I never leave without tipping, ever. But I left without tipping. I will never go back. If you’re smart, you won’t even go in.

Horrible service. They charge extra if u ask for opi or Essie. They don’t let u lean the chair back. Over priced. Terrible!

I’ve been coming here on and off for a number of years. When I go to another shop to save a few dollars I definitely sacrifice quality. They’ve done a lot of upgrades in the last couple of years, with better lighting, a huge flatscreen tv, and more pedicure chairs. They’ve also invested a lot in equipment for the now de rigueur gel manicure. Lisa, the owner, is funny and talented. She’s pretty aggressive on the cuticles but can apply an acrylic nail that looks like you grew it. She has an uncanny memory (or is a great liar) and is sweetly conversational while she works. Jack is the other owner. I don’t think he particularly likes doing nails and tends to busy himself with anything else in the shop unless it’s really busy.
Nail salons in, ahem, urban areas can be hit or miss but this place has good service, newish equipment, and visible sterilizers.
The prices are a moving target, I don’t think I’ve ever paid the same amount twice but I always leave looking good. If you’re on a budget, ask the price when you walk in and make them stick to it. Worth it!

Eh. Came in here for a manicure while I was in the neighborhood and was not impressed. They don’t have a great polish selection, and all of the polishes were disorganized and no Essie or OPI. The lady who did my nails seemed sweet but was impossible to understand. Clippers did not come out of a sterilizer and did not look that clean. She clipped some of the sides of my nails in such a way that I’m concerned they will get ingrown or at least look weird as they grow.
She went to paint the color polish straight on my nails without base coat. Unacceptable. I asked her to use base coat and she used topcoat as the base. Okay, fine. Then she kept missing the sides of my nails while painting the color and I had to point out the missed spots.
My nails dried with annoying little bubbles in the polish and it really doesn’t look very good. They’re not shiny, either. I won’t be back.

This place was great. i took my 5 year old for her first pedicure and they gave her the works! My pedi was great too. I will definitely be back. The place is very clean. They even pulled the clippers and such out of a sterilizer. Nice relaxing environment and the staff was very friendly. They charged me $ 25 for both pedicures and they painted my daughters fingers as well. Amazing deal!