Consumer Carpets

I found exactly what I was looking for and for the the right price. I stopped by the local stores in the neighborhood looking for a deal on carpet for the bedrooms and hardwood for the common areas. I was hesitant to come inside since it looks small from the outside. When I went in I happy to find that they have a huge selection of carpet, hardwood, tiles and to my surprise they also sell Window Treatment. The staff at consumer carpets were very helpful in helping me with my selection. I explained to them my ideas for paint and how I wanted to decorate my home and they were able to suggest ideas for carpet. They have it all. Carpet with design, plain, plush, thick thin etc. The staff were able to help me pick out a few options and the offered to visit my home to take free measurements and give me an accurate price. The date of the measurement, the owner himself showed up with all the selections I made while my visit at their shop. This was very helpful since I now had the carpet, the hardwood and the window treatment in front of me to better visualize how it would work with my décor. After making my selection and receiving my price, I asked Nelson who is the owner, some time for me to get other quotes and make an educated desicion. Nelson was nice since he did not pressure me into purchasing at that very moment. Instead, he encouraged me to get additional quotes to help me with my desicion. I received two quotes from other companies and the price did not come close to their initial quote. Nelson, without asking, sent me a revised proposal via email with an even better price than his already low price. I went on his Facebook page to help me with my decision. After seeing Consumer Carpets reviews I decided to give the a chance. I am very happy with the Carpet, the Wood, and the Window Treatment installed for thousands less than the competition. Meticulous quality installation provided by them. No complaints, just highly recommended. Give them a try.
4 stars, just because no one is perfect! Thank you.

I spent almost 2k to carpet installed in 2 rooms and some stairs the place isn’t cheap the owner is friendly but I was satisfied with the quality of the not so cheap carpet I selected. The installers whom don’t speak English the lead installer does he asked if I spoke Spanish and I told him no why admit to it if it isn’t obvious. They proceed to talk about me and speak in the most vulgar language I can imagine. They were careless moving furniture that I paid extra for they put a hole in my door damaged my walls and did a shitty job on the installation. The carpet was lumpy they did a terrible job with the seams didn’t stretch the carpet out well. The carpet was cut short and you could see gaps on the steps not good. They got glue on my carpet some areas weren’t tacked down at all. They had to come out twice in order to fix the carpet they didn’t not pay for my damage or replace the portion of my carpet they got glue on. The lead installer was pissed I questioned his work and kept saying I was crazy and kept calling me a b*tch as I’m point out other items to be repaired he says no, no more problems everything is fine. After spending so much money I expect the job to be done well and to be treated with respect I will have to get someone else to come fix my carpet because they’re no longer allowed in my house. I believe they cater to Spanish speaking customers, the owner said they’re contractors and he won’t use them any more and that has turned out to be a lie as I still see them there and one time they were a no show to fix my carpet because the lead installer the rude one was having back spasms which means he has no one else. Do your self a favor go somewhere else!

This is a very nice local family business. I’ve used them for three jobs — linoleum in the kitchen, carpet on stairs and upstairs landing, and custom runners to protect high traffic areas. Nelson, Brian, and Nelson Jr. are all very nice and professional.
During busy times they can be a little slow at returning calls or sending over estimates, but that was nothing a follow-​up call didn’t fix.
Installation was really top-​notch; the stairs in this 100-​year-​old house are not square and provided a bit of a challenge, but we are very happy with the result. Despite the fact that these old houses aren’t square, they were able to align the pattern in our new carpet so that it looked right. I’m not sure how they accomplished that. Same for the pattern in the kitchen linoleum. Somehow it came out looking square. (Owners of old houses will understand this is sometimes a problem.)
Sometimes the installers don’t speak English, but that didn’t pose any problem because the owners are all fluent in Spanish.
Personally, I prefer doing business with locally-​owned businesses instead of the large chains. For the first job, I did get estimates from Lowes as well. Consumer Carpets offered very competitive pricing, but much better personal service and follow-​up. It is clear that they really care about doing a good job.
Plus, they are a part of the community. Skip the chain stores and give Consumer Carpets a call. I plan to call them again when we re-​do our basement, and when we have rugs made for our living and dining rooms.
Bottom line: Good on price, excellent workmanship, attention to detail, and customer service. And if you need customized rugs you should definitely call them. I will update this review again if there are any problems, but I don’t expect that I will need to.

Tried another carpet place and was totally turned off. This place has a good selection of carpets and with a courteous staff it is a good option if you are looking for carpet in Jersey City.