A-1 Taxi

This company is a rip off. They over charge and take 40 mins or more. Very rude and always late. Please dont waste your time or money. this company is a big time scam. I repeat do not waste your money.

I called taxi, they say 10 minutes, waited 25 minutes, smelly cigarette car, and they charge limousin prices!

I called a cab to go from 442 Mercer st. Jersey City to 142 Broadway Jersey City. We got in and the driver says «12.00» and I said Ok and then I said, Umm, its 2 miles, why is it 12.00. He gets on the phone with someone and says 10.00″ and I said «Why aren’t u running the meter». He said «if you want the meter, you need to call the office». I paid the 10 plus 2 for a tip. I used Über on the way back and it was 8.00 and I didn’t have to tip. Plus, I got a promo code for 30.00 off from Über so the ride was free. NEVER USE THIS COMPANY. I’ll be reporting them as soon as I can find the number of who to call.
PS: I reported them to the Dept. Of Commerce in Jersey City and they got me a refund of 10.00. If they don’t run the meter, the ride is free. These people are total scammers.

In 2009, my wife called these guys to bring her home to Philadelphia from a temp job she had in Jersey while her car was in the shop (flat tire on the way in). The driver took her north to rural New York before she realized they were going the wrong way, when he claimed he didn’t know how to get to Philadelphia. It ultimately took him 6 hours to finally bring her home, and only after she paid him $ 600 cash at an ATM. while it was happening, I called the dispatcher, who refused to talk about. After several calls, he stopped answering the phone, which is when I got his voicemail, which was a lengthy rant about a Biblical apocalypse for mankind’s sins. When my wife told me the story from her perspective, later, she said the driver was going on about the same sort of thing. It was terrifying.
This might sound like the plot of Law & Order episode where a pair of crazy religious people pretend to run a taxi service so they can kidnap and murder or extort young women, but it’s true. I called the police in PA and NJ and they both said it was the other guy’s problem, so nothing ever happened.
I realized I posted this earlier on an older dead account, so it wasn’t making the main page, and figured it was worth posting again, just in case it could save anybody from dealing with this company.

This cab company is supposed to use the meter for with in the town of Jersey City, New Jersey. They do not use the meter instead, the dispatchers charge high flat rates and because of that driver will not get tipped… The cabs, Vans and sedans are in poor shape they rattle and are dirty. The Dispatchers do not speak good English…
Make sure if you use this company to pick you up within the town of Jersey City New Jersey for a drop off in the town of Jersey City, that they run the meter, otherwise call another service. They must run the meter within the town of Jersey City otherwise report them to town.

I am very disappointed and hurt at the services of A-​1 Taxi in Jersey City. They overcharged me by 50% for my ride from 101, Hudson St. jersey City to 175, 12^th St Jersey City. On enquiring why are they overcharging me (when i got down) the cab driver said that that’s the price and the dispatcher gave him the rate. This is a complete lie and the rate is only $ 7-​$ 8. I was charged $ 12. This is complete dishonesty and should be removed with strict action.
So guys, if you do not want to be ripped off, please do *NOT* hail a A-​1 Taxi in Jersey City.
Disgusting, to say the least. I am going to let everyone know in my circle to avoid A-​1 Taxi in Jersey City.

I called for a taxi from home depot to my house and the guy says $ 12 then he ask if i have stuff and was asking what I got which it wasnt much, just two boxes of disassembled storage shelf and then he brought the price up to $ 20 buck and said ima need a bigger car which I really didnt. The stuff I have can fit in the trunk easy plus theres still room for more. So I told him thats bullshit you said $ 12 and he said $ 12 just me but with the stuff its $ 20. That doesnt make any sense so I said no thank you and hung up the phone, called in a favor for a ride and gave him the $ 12.

They were 20 minutes late with my pick-​up. They overcharged $ 15 for a trip that was less than a mile and I normally pay $ 7.00 — $ 10.00. Then when I questioned the fare, the dispatcher started screaming at me. They were clearly taking advantage of a woman in need with a cane.

Car had cigarette butts on the floor and smelled like an ashtray. Driver was 20 minutes late. Dispatcher kept telling me that he was very close by even after multiple calls. When I finally got into the cab and questioned what happened, the driver told me to drive my own car from now on to the airport. Wow. Seriously? Unreliable and poor service.

Thieves. Unreliable. Booked them for a $ 25 airport ride. They didn’t show up, and when I called they said they couldn’t make it on time and would send another car, but it would cost $ 50, and it would get me to the airport much later than I needed. The man yelled and was so rude and nasty that I cancelled and called another company. Stay away from these guys.

No Stars. Very rude and they dont want to earn money

Please don’t hire these guys, they show a lot of attitude, the guy on the phone is rude as if he is doing us a favor by sending a taxi, Their charges are 5 – 10 $ higher than other car companies. They come in early and demand extra money by blaming you of being late. I am never going to call them again nor would i recommend them to my family and friends

In 2009 my wife hired A1 to take her home to Philadelphia after getting a flat tire on the way to work in Jersey. A1 drove her the wrong way all the way up to New York City, then extorted her for hundreds more than the fare to bring her home — taking her to an ATM to get it in cash. She texted me from the cab telling me how the driver kept talking about Book of Revelations end-​of-​the-​word stuff, when I called the A1 number and, after being hung up on by the guy on the other end, got their voicemail, and at the time it was the same sort of ‘streets will run red with blood’ serial killer nonsense.
These people should be in jail, and the last thing you should ever do is trust them to get you anywhere. I’m more than happy to retell the story in exacting detail if this review seems hyperbolic — I’ve filed complaints with both NJ and PA police, but somehow these creeps are still in business.

Gave this cab company many times to redeem themselves. No more!!! They quote me for a ten minute wait, but end up picking me up after half an hour. I call them and the guy gives me attitude saying 2 minutes. Then the cab never showed up. I am done with them. Absolute Horrible service.

Taxi showed up 20 minutes earlier than requested, recriminated us for being late, and wanted to charge us a different amount than specified over the phone. Do not use this company.

A complete F for A-​1.
After sifting through a handful of those $ 25 ride to the airport flyers that constantly cram my mailbox, I reached out to A-​1 to schedule a ride to the Newark airport. I called a day and a half in advance of my flight for a 6:15 am car. The person I initially spoke with seemed a bit off and hesitant to make the reservation (which should have been a tip-​off right then and there.) The cab I reserved did not show up until 6:37 am, and trust me, I was counting every minute…
I tend to be a pretty high-​strung traveller as it is, so variables that I can’t control (like a cab’s punctuality) can send me overboard. After waiting for 5 minutes, I contacted the dispatcher on the whereabouts of the car. He assured that one was on its way, just caught in some traffic on its way into Hoboken. I’ve been stuck in some pretty nasty traffic in the area from time to time. but trust, six in the morning on a Saturday has never been one of them.
When the cab finally did arrive (22 MINUTES LATE), it wreaked of cigarettes. The cabbie also had a child-​lock on the windows and continually ignored me when I asked him to close them. I arrived to the airport with scant a half hour to get through security and onto my plane. I was the very last person to make the flight, but that was with no thanks to A-​1.

Worst airport pick-​up I have ever experienced and that’s saying a lot! Another car service did a hit-​and-​run while I was in the car and that was still more pleasant than this company!
−30−45 min late picking me up
–Disgustingly dirty taxi
–Took the longest route possible to take me home
–Had the audacity to demand a higher tip when I already tipped a generous 10% for the awful service
Car service is a dime-​a-​dozen in this city… look for a more reputable ride!

Called and asked for a price quote for what my fare would be… with an attitude i get, «i have no idea» they will never get my business. I can’t imagine what the driving experience could be like with that 1^st impression.

Have had the worst experience with these guys the last 6 months. Such crooks. Very unprofessional. Over 1.5 hrs delayed when I called them from EWR, then a flat tyre and finally over charged me. Such crooks. I’ll never use this cab company again.

Always have a good experience with these guys. I use them when I want to get from my place near Lincoln Park to JSQ in a hurry and most times when I call they have a cab at my door in just a few minutes.
I only wish they would take credit cards.