Internet Hobbies

Very Bad!!! Ordered a kit and after a month of waiting and weekly checking on the status I keep getting excuse after excuse saying it would ship the next day fast forward a month and still no kit I filed a complain with PayPal and was issued a refund. I don’t think they ever had this kit in stock but yet its still showing its available. SO DON’T WASTE YOUR TIME WITH THS COMPANY!!! IF I HAD SEEN ALL THE BAD REVIEWS EVERYWHERE I WOULDN’T HAVE ORDERED ANYTHING FROM THEM AND NOW I SEE WHY THEY HAVE A F RATING WITH THE BBB.

Horrible customer service. This was my first time (and last) ordering with them; I placed my order 5 weeks ago. After 6 e-​mails and 5 phone calls; nothing. Still waiting for my order. I can’t believe they are still in business. I have never posted on Unilocal before. After my bad experience with Internet Hobbies, I felt I should warn others not to use them. I talked to someone two weeks ago. He said that me order was held up at the Post Office for some reason. He promised to take care of it and get it shipped out. Putting things in boxes and shipping them out is not brain surgery. I used to work for an electrical material distribution company. I know this is not that hard. I understand that the East Coast has been hit with storms, BUT FIVE WEEKS???

These guys always have what I want and ship on time. I don’t get the two bad reviews I wouldn. t take someone who uses foul language serious. As for the confirmation e-​mail of the first review all hobbie websites have the same message.

Ordered from them and I told them to correct my adress, thy did, but when they shipped my order out they used the wrong adress. Obviously they cant do shit right like a simple adress change. Take your money to a better hobby store that wont fuck up.

Terrible Customer Service. I’m placed an order online to be shipped to CA. AFTER placing my order for an item that was on their website, the order confirmation email says «this does not confirm we have it it stock. if we don’t… it will ship when we do…» That should be disclosed before ordering if something is on backorder. What if I’d paid the extra shipping for a rush? Only to find that out later.
Since this was a birthday present, I emailed them asking if that item was in stock and when it would ship. I never heard back. 2 weeks later when I still had not received a shipment or an email response. I emailed again asking for the status. I got a response that said my order had been canceled 2 weeks prior. What!!!
Go elsewhere!