TD Bank

I’ve been a customer of TD Bank since the very beginning and usually find the service I get there to be truly a pleasure. I’ve been around so long that I’m frequently asked at a new branch if my account number really only has 8 digits. This location for me is relatively new as we just moved to huntington a few months ago and they are still getting to know me. A few of the tellers already know me by name and they invariably learn your name and preferences the longer you go. I’m not sure and maybe I’m old fashioned, but I love going to the bank. I don’t go when the rest of the world goes, but I enjoy the customer service experience you get when you see them face to face. Yes– I can deposit my check with my cell phone— but I LIKE going inside and getting to know my neighbors. This location is just close enough to home and also on my way home from work. A double win. Some prefer the new world of electronic banking and I do, too. But I find that there is a whole other world that most of us have forgotten right in your local branch. A bonus for me is that they have branch hours 7 days a week. Try out a branch… Try this one

This bank is the worst ! waited 45 min for customer service on the phone finally gave up and drove to bank. After sitting 15 min waiting for Customer service figured I had plenty of time to write a review. Would give them negative 4 stars but that choice was not there. Don’t really deserve the one star but that was lowest I was allowed to rate

This is an ok branch, I usually jut go in and use the ATM.

Convenient location to the Broadway Mall and Waldbaums. The parking lot is small in front & I often don’t end up going inside but I ended up finally going in here a few days ago.
The wait for 11 a.m. on a weekday was longer than I would have liked (even at the ATM) but despite this, the service itself was good. A decent branch of TD and it seems they have a bathroom on the side of the wall. I’m not sure if customers get to use that bathroom but it is the only branch I’ve seen to have it.

Great staff. Expect to be treated well.

Bank.
TD Bank’s are scattered all over the place and this location is semi-​convenient to me. That being said, I try not to go in here unless absolutely imperative.
The location is on a busy corner and is totally undermanned and overwhelmed. There are just not enough tellers to handle the crush and seemingly every person on line has something complicated to discuss when they get up to the tellers.
Their banking products department is also humming but at least there seems to be one person stationed per desk — unlike the teller window area.
TD does have one redeeming aspect– they have their penny arcade where you can dump in your loose change, get the tally print out and get cash at the teller. The concept is great and there are no fees for the transaction — you do not even have to have an account. The downside of course is that you will inevitably get behind some guy with a hand truck and 5 gallon bottle of coins.
Although they aren’t supposed to use the machines for huge quantities of coins, the 2 women ahead of me, who were clearly together, commandeered both the change counters and proceeded to just about destroy them with the huge quantity of coinage they dumped in. Clearly the own a laundromat or something that generates huge quantities of coins — they shouldn’t be allowed near those machines. In any case they managed to fill the machines no less than 10 times — which meant that the manager had to keep coming out to replace the bags. It was a nightmare to watch.
In any case you eventually get your coins counted then stand on the 1 or 2 teller line and wait another 15 minutes to get your cash.
The place was also not the cleanest — I doubt highly I would ever go back to this branch.
Parking is available but tight.