Acme Markets

Berries get moldy after two days. Milk goes sour in two days. Eggs have an expiration date that is two weeks earlier than the same brand sold at other supermarkets. Meat often has expiration dates that are the same as the day of purchase. Don’t come to this Acme if you want fresh products! Store employees have a negative attitude; they seem really put out if you ask for help. And finally, store hours are not what is listed on their webpage. The Jenkintown Acme is a disgrace.

I had shopped there for 11 years. It’s great

I really like this ACME. It is well stocked. The staff is friendly. I go for their meats… they always have meat on sale, at a reasonable price.

This Acme is the closest supermarket to where I live. It’s not the worst supermarket I’ve been to, but it’s really not great. It lags behind in both pricing and selection.
The prices, on the whole, are a good amount higher than what I expect to pay, what I’d consider typical for a supermarket. For example, produce that tends to average $ 2 a pound at places I like to shop, often averages $ 3 a pound here. With sales, items here are more affordable, but the sale price tends to reduce them to what I would consider normal prices, rather than true sale prices.
The prices on other items are also high. I’d say prices tend to be highest on cheeses, meats, and seafood. Prices on packaged goods are a little more typical, but still not as low as I can get by shopping around.
The other comments I have are on what this place chooses to stock. In virtually every department, I haven’t been able to find the products I like and want. For example, I buy Marcal 2-​ply toilet paper, they only sell Marcal in the 1-​ply. I like to buy a lot of seafood, but I like to buy smaller, cheaper fish like mackerel, herring, trout, butter fish, and the like. H-​Mart nearby is chock full of exactly the sorts of fish I like to buy, and this place has very little of them. They stock Mom’s Best cereals, a brand I like, but they recently seemed to discontinue the only unsweetened cereal from that brand, which was the one I liked to buy.
Overall, the goods here tend towards very mainstream and on the unhealthy side. For example, I like to buy 100% whole grain breads when possible. The fresh baked breads in the bakery section of this supermarket only seem to contain a single loaf that is 100% whole wheat, and they’ve only had it 1 out of the last 5 times I’ve been here.
I’ve put in several requests, both in the specific departments, and at the main customer service desk, for the products that I most like to buy. We’ll see if this place can adjust their inventory to accomodate my needs.
If not, then I’m going to stop shopping here entirely. The prices and selection are just not very good.
Best alternatives? I recommend H-​Mart down 611 for seafood and produce, Trader Joe’s up 611 for cheese and packaged foods, ALDI over on Easton road or another on 309, for all-​around cheap groceries, or Whole Foods for not-​that-​much-​higher prices and more focus on health and sustainability. Oh, and don’t forget the newish Co-​Op in Elkins Park. This Acme is expensive enough that you won’t pay much higher prices going to that slightly-​overpriced co-​op.
And if you want to hop in the car, Bell’s Market in NE Philly is not too far away, and blows this place out of the water in the prices and variety of their produce selection, not to mention a wide variety of other types of products as well.
Even the Giants in Willow Grove and a few other suburbs, I think I slightly prefer to this store. It’s lagging behind nearly all its competitors and I think they really could do a much better job than they’re doing.

I agree with Jessica and others who have written reviews here. This Acme has lost a customer.
I’ll forget for a minute that it’s more expensive than the Shop Rite nearby I’ve begun to patronize.
The only time I’m able to do my grocery shopping is on a weekend. I found that repeatedly, at this Acme, invariably they would be out of one or two items I needed. Once I asked at the Customer Service desk. This was on a Saturday. They told me the item would be on the shelves the next day. It wasn’t.
I wrote an email of complaint to them. They replied that they would «look into» the matter. Apparently looking into a matter doesn’t mean doing something about it, because the problem of the store being out of items I was looking for continued. I got fed up and switched to the Shop Rite in the Cedarbrook Shopping Center, even though it’s a little bit further away from where I live than the Acme. The Shop Rite has roughly the same availability of produce that I buy, and the prices are better. The checkout people are friendly as well.
The management at the Acme store needs to get its act together.

I went here again within the past 7 days and noticed they had sales on just about everything we purchased. My fiancé was pleasantly surprised as well. My complaint lies in the cashier who upon checking us out moving like a hurricane to roll the next person’s groceries down as I was scooping up my groceries and putting into the final 2 bags. I saw this as rude and discourteous, especially after we spent over $ 200, bagged our own groceries, and the fact it was after 9:30 pm. I should have said something to her like, «Would you please wait 60 seconds until I finished gathering my items and putting them into my bags and cart?» But again, nothing surprises me about the attitude and lack of professionalism of people in the Philadelphia Metro Area. The last thing is that they seem to improve their cleaning SOMEWHAT of the men’s bathroom however the log revealed they only check/​clean once per day, usually around 10 am. I suggest they clean and check the bathroom in the afternoon and evenings with some elbow grease and bleach mixed up in there… why the laziness, Acme? Put your employees to work and hold them accountable!

I’m glad I live near a Giant.
This Acme never seems to have what I need, and it’s always overpriced. I feel like that’s not acceptable for a supermarket chain. At least when you pay more at the mom & pop corner grocery, it’s not going to some executive, right?
I go here sometimes on my way to my mother-in-law’s house when she needs me to bring something that she forgot to ask for earlier.
I wouldn’t choose to go to this store.

Yes Acme is more expensive than Shoprite, Walmart, and the Dollar tree. Isnt that a given?
I think Acme offers the best produce and selection for finer foods (cheeses, olive bar, specialty things) for a stand grocery store-​as well as your basics in comparison than other local groceries in the Elkins Park, Jenkintown, Abington area. I like to shop here for the bulk of my food, and then supplement with Whole Foods and Trader Joe’s (Those two having even more specialty items of course!) as well as the Asian stores (Hmart etc). I have not had a problem with any one of my purchases from Acme, and I dont find their prices to be outrageous in any way.
Parking is easy, and the staff seems to be helpful enough. They have weekly ads and sales for people looking for a deal.
My only complaint is that when shopping in there, I come out smelling like their Bakery and Deli!

Super overpriced and caters to Jtown’s elites! Avoid if possible!

I was pleasantly surprised with my first visit to Acme today. I noticed the newspaper ads always had comparatively better deals than competitors so did not expect much from this place. The produce was fresh and much in variety — including organic options. They have a somewhat extensive aisle for health foods, too. The organic options were not as much as I hoped for but I noticed the stores around here don’t have much of that in general unfortunately.
What I didn’t like about this place was the arrangement — why are candy bars next to the freezer? Why is Sabra not in the hummus section like other stores? I had to walk around in circles to figure things out rather than rely on the signs. Also, their bakery selection seemed overpriced for what they looked and not that attractive.
Therefore, this place reminded me of Wegmans (love that store!) but falls a bit short. Still Acme and Genuardi’s are my favorite grocery stores around here so far.

It has been brought to my attention that if you use the self checkout, you do not receive the super special Acme Gas Cards OR the stickers for the professional cookware promotion (I really want that covered skillet). This is ridiculous! So now I have to wait in the crazy long lines and have my groceries bagged by someone who thinks its ok to put the quarter gallon of milk in it’s own bag, and the all the produce in the bottom of another bag with heavy items on top of it … but I digress.
So Acme, you are docked one star for this. Just one though.

I probably shouldn’t review this place, considering the pledge I made to myself three years ago to never go again. All I remember is frustration and annoyance. Surly, incompetent checkers, wilted produce and a bad smell. I hear they recently put some lipstick on this pig (remodeled) but I’m confident she’s still a pig.