Cheryl Howell was on duty today 4÷20÷15. The store was quite busy and a continuous run of people in line and entering the store. We needed a notary stamp and some pictures printed and some copies. She handled the people prior to us and when she got to us she took care of our needs. While she attended to us there were about 4 — 5 more customers that were gathered in line. Coolly and calmly she addressed each customer and their needs so professionally, and answered questions that were thrown at her while caring for the immediate customers. This is what great people do and how they respond under pressure. UPS is very lucky to have such an employee and their customers are lucky to. This is a great location that takes care of your packing needs and a warm welcome a well.