3÷15÷16 this was Friday’s email to Mr Strobel the president if the company. Still no reply. I have been patiently waiting for a response to my repeated requests to have my bed taken care of. For the second time in two years the rails to my soft side mattress, the rails are stretching past the lower foundation and are hanging down. I did what Robin requested by sending photos of the mattress but she has not responded. Thank You For Your Time Glen 3÷21÷16 sent another email to Robin and to the president of Strobel. I did not get a response on my last email. 5÷6÷16 still no response from anyone. One star is too much, it raises there % by 20.