Big Four Burgers & Beer

My boyfriend and I went for dinner last night (a Monday) and loved it! The place was almost empty; two or three other tables were finishing up when we arrived and only one more couple came in while we were there. Service was a little slow to be seated and get drinks, but no issues beyond that. I ordered a draught beer and my boyfriend ordered a bottled cider, both were very good. Avocado Hummus for appetizer was amazing — we are obsessed with hummus and were not disappointed. For dinner I ordered the Breakfast Burger with Sweet Potato fries, and I was very satisfied. The sweet potato fries were cooked perfectly. My boyfriend got the Queso Burger with cheese fries and ate every single bite, including half of my burger that I was too full to eat, so I’d say he liked it as well. Our server was a really nice guy that we chatted with a bit. Overall we were really satisfied with the food, maybe a little pricey. Our bill was $ 60 before tip which is probably comparable to the other fancy burger joints (MBB, Sidebar). I will definitely be back!

First and foremost, the burgers are pretty good. We ordered 3 specialty plates: The California, The Breakfast Burger, and The Mighty Julius –they were all tasty. So, Big Four is a burger place that makes good burgers, done and done. Well, not so much. Here’s why they’re just a 3-​star and not a 4 or 5…
1. They appeared understaffed and disorganized. Certainly one contributes to the other, but they seemed OK with it. (Also contributed to no drink refills, I’m sure.)
2. It was really cold! I’m not sure how they regulate temperature in the dining room, but people near the door kept ALL their winter gear on while they ate. It was hilarious, but they looked less then pleased.
3. This may be tied to #1, but the bathrooms smelled and trash was falling out of the bin in the men’s room.
4. This is supposed to be a beer place too, right? I know it was lunch, but they didn’t even mention a beer selection. Just interesting…
So, I came in hoping for a 4– or 5-​star secret burger place, the people I ate with wanted me to give it a 2-​star review, but I felt a 3 was appropriate. After all, what were we going there for anyway? Super service, cozy temps, and sweet smeeling bathrooms? Nope, we came for burgers.

We tried this place upon recommendation and left feeling rather disappointed.
The service was good, so no complaints there, but the burgers we ordered were sub par. First, when taking the order the server asked how I’d like for my burger to be cooked, I asked for it medium rare. The burger came crusty and well done. Second, my wife, daughter and I all experienced this, but the fresh-​ground meat was quite gamey. Some of the beef had passed its due date, turned, and it had been ground in with the rest of the beef cuts. Not very tasty at all!
The fries and the chocolate malts were descent enough and the establishment seemed nice, although we had to have them turn the ceiling fan off because the place was freezing cold.
All in all, if you’re going to call yourself a burger joint, at least get the burgers right. Right?

Burger was just ok, I really liked the building, but service wasn’t good. Server was rude and not helpful, probably won’t go back

I was very excited to try Big Four Burgers & Beer after hearing a lot of good things about the food. I left extremely disappointed. And without food.
Saturday afternoon, lovely day, two of us are in Jeff and we’re hungry. Big Four is located in an adorable building in the growing part of Jeffersonville on the main drag. First, we go in what I discover is the wrong door. This one leads to the main downstairs dining area but is devoid of any signage saying «Seat Yourself» or «See Hostess» with an arrow pointing to the main hall adjacent. Once we figured that part out, we flagged down someone to seat us.
Our table was right near the in/​out of the room that the servers use, but we still had to flag someone down to take our drink orders. In fact, two different servers stopped by the table but I don’t know whose table it actually was. Apparently neither did they. After one of the two (only two for the whole restaurant as far as I could tell) dropped off our drinks, we sat with our menus down, ready to order an appetizer and our meals for about 15 minutes. I was unable to garner anyone’s attention this time. Being as we only had about an hour before we needed to go, I saw this as a bad sign.
I dropped money on the table to pay for the drinks and we left. I can count on one hand the number of times I’ve done that. The service was entirely unacceptable. Too bad, the menu looked promising.

Great location across the street from the Ohio river. Walked in and was greeted by two sweet hostesses that advised us to sit at the bar because it was a little busy and we would get better service (we loved the honesty)! Huge selection of beers, but we got iced teas and they were yummy. Heard the burgers were good, and they were. I got the turkey burger on the menu: it could have been bigger (it only took up ¾ths of the bun) or the bun could have been smaller– it was also a little over cooked. The sweet potato fries were soooo good and were complimented by this sweet sticky yummy cayenne pepper syrup-​so different and so good. The bartender was hustling the entire time-​this guy was such a hard workwear literally he didn’t stop moving the whole time. We asked for the check and he asked if we wanted teas to go-​how cool!!! I would come back and give it another chance to get four stars — the location and facility was awesome-​service was stellar.

So I’ve now been to Big Four Burgers and Beer maybe 4 – 5 times and my experience gets worse with each visit. This last one hit the final nail in the coffin and I will not return.
The servers know nothing about the beers on tap («It’s a lighter one?» is all they offer with a blank stare EVERY.SINGLE.TIME). If you have the word «beer» in your company name, you should equip your staff with the knowledge to at least be able to explain whether the drinks are IPAs, stouts, lagers, etc. Instead, they stand there and wait for us to google every beer they have so we know what to order.
On my most recent visit, my party of five walks in and the two hostesses in the front just stare at us until I ask for a table for 5. Then they both kind of look at each other confused before seating us.
At one point, there was a line for the downstairs bathroom, so I started to walk upstairs. I passed the two hostesses again to ask if there was a bathroom upstairs and one pointed to the one downstairs while the other pointed upstairs. As I walked up, I turned around to see them looking at each other and making faces like I was an idiot.
Upon reaching said upstairs bathroom, one stall appeared to have recently been the victim of an explosion, and the other didn’t have toilet paper, so I went back downstairs. At this point feeling annoyed that I was a HUGE inconvenience to the hostesses, I mentioned to them that the bathroom was out of toilet paper and they looked at each other again like «Why is she telling us this? We don’t care.»
The variety of beers and burgers is the only thing good about this place. The food is just okay as the burgers are pretty dry, but still creative. Rather than qualify every future visit here to my friends with «Well the service is really off but the food is good», I’ll save myself the hassle of having to have that conversation and go elsewhere.

Great place for burgers and beer! Their was live music the night I was their and it was great.
Their craft beer menu is sizable and their burger options are amazing.
Their regular fries looked good. But I greatly suggest trying the garlic fries!

I really, really wanted to like this place. We walked in and were seated outside per our request and sat in these broken-​in lawn chairs. We proceeded to sit there for almost 20 minutes before our server came to see us. We had to ask for glasses of water three times. We both ordered some great beer on tap and shared the pretzel stick appetizer with the beer cheese. Seriously those were the best part of the meal — Delish.
I ordered the Henry Baines burger because that sauce is just so dang good. Not sure the sauce was even on this burger… It was just OK. My boyfriend got the Big Four and it was even worse — the meat was dry and the flavor was bland. Overall, it was an OK experience. Would I go back? Probably not… Especially for the price.

My husband and I ventured here on Friday night to enjoy the beautiful weather and a tasty burger. From the moment we set foot in the restaurant the service was TERRIBLE and the restaurant was far from being full. All of the servers were running around frazzled, and no one seemed to be able to get an order right or serve their table in a timely manner.
Our food came out and it was nothing special. I ordered the queso burger and when it arrived my bun was freezing cold, as if they had just pulled it out of the freezer, and the cheese wasn’t very warm. The server did offer to get me a new burger, and it did come out fairly fast, which was the only saving grace. When it was time to get our bill, it took FOREVER!!! We had already had the slowest service ever so this was the cherry on top.
My husband asked if they would take the burger off of our bill, and when the server asked his manager if they could I overheard her griping and complaining about our request, which I found very unprofessional. I almost confronted her to explain how frustrated we were but I was too busy trying not to get sick because the bathroom was DISGUSTINGLY dirty. That to me is always a bad sign.
When we left, we were walking out to our car and stumbled upon atleast 7 of their servers and employees out back smoking. Wow… and yet you couldn’t get our food out on time?! No wonder why!
We left disappointed and not sure if we will ever go back.

I ordered a Big Four Classic, medium rare. While the burger was delicious, it wasn’t cooked to order. It could also do without the shredded lettuce. The onion rings I split with my friend were crispy and tasty. The fries were a bit under-​cooked, but were tasty as well. The beer was fantastic (it was an IPA but I’ll be damned if I can remember the brand), but the two pints I ordered cost two dollars more than the entrée.
The service was excellent. The server was prompt and courteous.
My entrée, two pints, and half of an onion ring appetizer came to almost $ 30.00. The food was fine, but not really $ 30.00 fine for one person. Just a little too pricey for a return visit.

I had the breakfast burger, it came with egg, bacon and Maple syrup! I had the garlic fries and a side of garlic aioli which was awesome! Everything matched really well together and was really good. The only downfall is that we waited for almost an hour to get a table and from the looks of things there were many open tables when we got there but still had to wait. Our waitress was really nice and the food ended up coming out really fast but the wait was almost too much. The burgers and fries were really good but the wait was you little much… Maybe next time we go we won’t go on a weekend :/

My husband and I were trying to find something «different» to do around town. It had been raining for DAYS and we were looking to get outside. We decided to walk the Big Four Bridge in Downtown Louisville. Once we were walking we thought it would be neat to stop and grab a bite to eat on the Indiana side. We came across the bridge and noticed a sign for burgers and cold beer … so we were in! It is right around the corner from the end of the bridge and SO convenient.
When we first walked in I was not impressed. The waiting area is small and cramped and the downstairs dining room was very dungeon like and seemed small. Once our name was called they took us upstairs and I felt like I was in a totally different space. The upstairs is bright, roomy, and much more bar-​like (if that is what you are looking for). I love the «oldness» of the building. They have original historic windows, wood floors, and creaky doors. It’s great. It’s not the neatest or cleanest looking space but if you don’t mind the wonky chairs, slightly dusty celing corners, and old bathrooms … the food is totally worth it.
I opted for one of the create-​your-​own, petite burgers and side of fries. My husband chose the original Big 4 Burger and garlic parmesan fries. THOSE FRIES WERE A SLICE OF DAIRY HEAVEN. The cheese and garlic practically melted the potato in your mouth. As good as they were you couldn’t really eat a whole order of them just by themselves so I am glad we opted for the regular fries and mixed them up. The burgers were juicy and cooked perfectly. No matter what you get I would HIGHLY RECOMMEND the Big 4 Sauce … I don’t know what it is but I had dreams about it. The desserts also looked amazing, along with some pretzel sticks whose pictures made imprints in my brain, but we were just too full (and had quite a walk back).
We are looking forward to going back for some live music and drinks very soon!

Had a hair appointment on Spring Street. Was hungry. Saw that Big Four Burgers was on Spring Street. Decided to go. Walked in the front. Asked if I wanted a table or bar. Chose bar. Sat at bar. Nice bar. Good bar. Ordered food. Took advantage of 25% off appetizer. Got cheese curds. Ridiculously good. Burger and fries came. Chose the Henry Baines. Exceptional choice. Fries were average. Paid ticket. Left very satisfied. Quick. Delicious. Reasonable. Good atmosphere. It’s a winner.

I’ve wanted to check out Big Four Burgers & Beer for a while, but I don’t really make it over to Indiana much. Or at all. But, given that this spot is so close to the Big Four Bridge we decided to ride our bicycles over and see what it’s all about. We were not disappointed!
The menu includes plenty of options, so don’t worry if you have a friend that’s not that into burgers. For this visit we couldn’t try everything we wanted, because there was just too much! We opted for a couple of burgers, B got fries, and I went with the house chips. Everything was delicious. I also tried a house cocktail, an apple spritzer, and it was honestly one of the best cocktails I’ve had in a very long time. It was super easy to drink (which I only mention because I’ve found that lots of cocktails are becoming extremely bitter or strong) and extremely refreshing after our bike ride.
They have several other cocktails I’m looking forward to trying, along with a couple of appetizers. We’re already planning to go over again one evening soon and sit out on the patio enjoying some snacks and drinks. We can’t wait!

Maybe it was an odd night… Overall, it was mediocre. We tried quite a few things, and nothing stood out at all to anyone. My hot brown «burger «was almost sent back. I was starving though.
Decent tap list.
Odd, lethargic service.
Soggy fries.
Killer pork rinds.
Clean establishment.
Might be back, maybe… Probably not.

Sunday afternoon is apparently the perfect time to visit Big Four Burgers & Beer. The service was great and both the hostess and the waitress were personable. The appetizer arrived quickly and the entrees arrived just after we finished the appetizer, so the kitchen timed everything perfectly (though I admit that could have been coincidence).
We ordered the tandoori chicken sliders for our appetizer. They were tasty, but maybe just a bit too big to eat without making a mess. I’ll try a different appetizer on my next visit.
I opted to build-​my-​own burger and it came just as ordered. The waitress overheard me raving about my love of pickles and took it upon herself to bring me a cup with extras. My date ordered the cranberry and brie turkey burger but asked to substitute beef for turkey; they had no problem complying with his substitution request.
I’m a sucker for sweet potato fries. These were delicious and came with a sweet syrupy dipping sauce.
The portions are huge and I took at least half of my meal home with me (including fries, which never happens. I always polish off the last fry, even if I’m stuffed, but the portions were so large, I just couldn’t do it).
Oh! And pineapple ale. It’s delicious, y’all. Try it.
The location is awesome. It’s right by the Big Four Bridge and it was a lovely day and the riverfront was calling to me, «Come over here, Ashley! Take a stroll, Ashley!» Sadly, my date had a broken foot and was in too much pain to walk much (though he was hearing the call, as well).
Now for the question everyone asks. Is it as good as Mussel Burger Bar? Okay, so the food isn’t quite as good as MBB. But the location is far superior and we didn’t have to wait to be seated. So, for me, Big Four Burgers & Beer wins.

Burgers guaranteed to fill you up! Yes indeed. After checking it out today for Mother’s Day with the family I am very pleased with this joint. It’s a block or so away from the walking bridge making this ideal for walking bridge regulars like myself or downtown folks. You can cross the bridge from downtown side and get you a big burger or you can drive right up to it if your just ready to get that burger in your tummy haha (did the latter)
I tried some tandoori chicken sliders and the avocado hummus. Both came with pita bread. The chicken sliders were grilled and marinated with tzatziki sauce and had feta cheese and roasted tomatoes on the bottom.
The avocado hummus was the warm up. The hummus made with avocados and cilantro gave the pita bread a rich taste. The hummus was very thick and felt like eating my own avocados at home. We also had some pork rinds and they were really spicy and crispy as an alternative to house chips.
The burgers here are really good, I mean it is their specialty after all haha. I got the big four classic well done burger with lettuce, tomato, onions and dill pickle along with some big tasty fries even though they weren’t the garlic fries still just as good. The burger could have been a bit saltier but the rest of the ingredients packed in this mountain of a burger left me very satisfied.
The restaurant has lots of seating options. The upper deck and bar is where u wanna go. The breeze from the Ohio river makes the upper deck much more enjoyable, and there’s also a third floor deck that you can reserve for parties and such giving you a better view of the river and downtown Louisville. I am very pleased with big four burgers and will be coming back for sure.

I recently went to Big Four Burgers, we tried it because it was close to the Big Four Bridge.
The food was good enough, I had the Big Four Classic and enjoyed it, I loved the bun and the sauce on the burger. My husband had the Henry Baines Burger and thought it was good as well. One issue was we both ordered our burgers medium and they came out more well done and dry. The fries were good though.
The ok/​poor part of the experience was definitely the service. We went on a Sunday afternoon and it wasn’t too busy but it seemed our waitress just plain forgot about us. It took too long to finally flag down our waitress for our check.
I wish we’d gotten the pretzel sticks and the beer cheese, so maybe we’ll go back another time but it’ll definitely be a while, we’ve got plenty of other places around to try.

Creative, artisan hamburgers that get beyond the normal bun + patty + cheese seem to be all the rage.
And Big Four Burgers & Beer is one of the best places to get your fill.
Upon checking out the menu, I was impressed by the variety of burgers. It included:
* Hot Brown Burger, a turkey burger with mornay sauce, Swiss cheese, tomato and bacon;
* Mediterranean Burger, with spinach, roasted tomato, feta, tzatziki sauce and red onions;
* Country Burger, a beef patty with country ham, fried green tomato and benedictine spread;
* Breakfast Burger, made with a maple-​glazed beef patty, country bacon, egg, onions and garlic aioli.
But the burger that most spoke to me was the Turkey Cranberry Brie.
A handheld Thanksgiving dinner, this burger mixed the savory of the turkey patty with the sweet of the cranberry — and garlic aioli and arugula added in.
The whole thing just worked so well together.
Plus, I got it with the garlic fries. Much like how places like Big Four are kicking burgers up a notch, fries are getting a re-​do too, and these fries, which also include Parmesan, are not to be missed.
My sister and I also split an order of pretzel sticks. These are quite large and tasty when mixed with the beer cheese. (And considering you get a check-​in offer of 25 percent off an appetizer when you check in to Big Four on the Unilocal app, these pretzel sticks are affordable as well.)
The service was quick and friendly. It’s also very close to the Big Four Bridge — hence its name — so you can easily make a meal here a part of a trip to and from the bridge.
I don’t get over to Jeffersonville as much as I should, but when I do go back, it will be hard for me to not go back to Big Four. I left impressed.