Harms Subaru

Yeah, Chris told me too he was «going to make this easy.’ In fact, after talking with him, I wonder if he wrote that stellar 5-​star review.
We agreed on a price and terms via email, but when I asked him to put it in writing before I came down to sign, he got squirel-​y. «That’s not common,» he said at first. After I kept pushing, he said they have never done that. Later, he even went as far to say it was illegal! When I called and inquired directly, he kept talking over me and passing the phone to this manager and that manager. It’s a classic car sales schtick here.
I eventually called Subaru of America and Subaru Motor Finance and asked them if they thought it was normal that a dealership not provide the purchase and loan agreement in email before a customer came down to the dealership and they both said it was a reasonable request and the only reason they could see that a dealer wouldn’t provide the paperwork up front was if they intended to change the terms and conditions or numbers.
They’re are 10 other Subaru dealers in the area, so don’t waste your time here. It will cost you both a lot of time and money in the end.

I’m a «season» car purchaser and this was by far the easiest experience I’ve ever had. Chris and the team at Harms were professional, quick, courteous and diligent. Don’t let the fact that this is a smaller Subaru dealership fool you into thinking that you can’t find what you want at a price that is competitive with the big guys. I had done my homework on my trade and on the price of the 2014 Subaru BRZ Limited I purchased and never had to pull out a single document to reference those prices as Chris came in with a great offer right out of the gate.
The dealership was also able to locate the car I wanted at a dealership in Illinois and secure a trade for the car within a day. If you’re in the area, or not, you owe it to yourself to stop in at Harms and see Chris and the team there and consider Harms for your next Subaru purchase.