Gordie Boucher Ford Lincoln Mazda

The is both good and a warning not just for this dealer but for most! I called to find a Ford Raptor the sales person was great! He even called other dealers and found what I was looking for (2014 blue Ford Raptor) called me and I drove an hour to check it out! Jest as described!
Worked with a few sales people that were friendly but the manager on duty left in the middle of the nagoation! This caused the process to go slow… they had to make phone calls back and forth! What a wast of time for all of us! We came to a conclusion but this took so long They could not deliver the car that night… drove an hour back home and yes an hour back the next day!
Financing went well she got me a good rate! Sold me the Zylon Paint Protection for $ 750.00! In financing they had sold me the car for more than the on line price! So she had to go to the manager to get it corrected!!! $ 500.00 differance but still the wrong price! (finance person was great) very helpfull!
This was the second time I tried buying a car where the price on the Internet was not the price being offered! Watch you may not qualify for the rebates! They price with every rebate known to man and woman! This is an unfair practice and should not be allowed! The last time I walked out because the price was 2500.00 different from the on line price!
Found the process to be long… hours waiting for people or help in some cases! A wast a customers time!
Make sure you have picked the accessories you want they make it hard to change things! Decided to switch a 750.00 accessory to anorher! I financed the truck but put down $ 3500.00! Just wanted that $ 750.00 as a credit to purchase a $ 1500.00 accessory! They told me they would have to send a $ 750.00 check to the finance company that would go to the principal payment! Then I would have to pay full price for the accesory… why not just credit me the $ 750 and have me pay the rest? This took most of day…
C.P.O extended waranty… was included with the truck! The truck had 2,234 miles on it! They tried adding that price in my financing as well… they again had to get approval to correct this! Read your paperwork…
And last I was promised a $ 175.00 truck detail to be used in the future! I asked the sales person for the detail paperwork or proof I have this… just come and get him and they will do this! I am concerned that I come in 6 months later and no one knows what’s going on!
Last tip!
Get things in writting — allow plenty of time — check your paperwork befor signing! Again I am happy with my Raptor just left confused with so many mistakes all in favor of the dealer!!!

I LOVE the certified used Fusion I purchased from Gordie Boucher Ford and feel I bought it at a fair price. The salesman I worked with at the dealership, Kevin, was more than helpful on working with me. He promptly returned all my phone calls prior to purchase and sent me followup emails each time. He was able to give me financial details on taxes and title variations because I live out of state. They were very helpful with promptly fedexing purchasing documents out of state, as the car was not titled in my own name. Additionally, they sent me cookies and threw in a paint touch up pen to redo some old touchups that the prior owner had done in the wrong shade. My experience pre-​purchase was 4 – 5 stars.
I gave this dealership 3 stars only because after the car was purchased, communication and service tapered off. They had badly scratched my windshield scraping ice and snow off and immediately offered to have a new one installed at no cost in whatever location was convenient for me. However I had to call 8 times over the next 3 weeks to finally get them to follow through on this. The issue was partially due to my being in in different state for one of those weeks, however I called them days in advance to let them know I would be out of town and needed the windshield done prior to leaving or at my alternative location. I did not get followup calls, and instead would have to call them back again, at which time I was told they would contact the windshield repair people and «tell them to call me». I also mentioned on the test drive a concern that the car pulled to the right slightly (the car was certified) and was told they had «thoroughly checked the car for any issues». I found out 2 weeks later, when I got new tires put on, that a front wheel was quite bent and was causing that pulling. I had to pay out of pocket $ 100 for that new wheel because I was told this was not included in the 12,000 mile bumper to bumper warranty my car came with. They remained pleasant throughout this process, but I felt my car concerns were not as important to them once the car was purchased and off the lot.
Overall I’m happy with my purchase and my service, but I feel strongly that this dealership should work on their post-​sale followups and customer satisfaction.