Masters Auto

In order to purchase a car there, you are required to purchase a warranty there for a couple thousand dollars. I was not told this from the beginning and was there waiting for 4 hours! Complete waste of time! I was pissed! Not only that, I accidentally left my registration there and they never mailed it to me like they said they would. Jerks.

This place should get ZERO stars! To begin they lure you in by posting false ads online for a lower price than the car actually is. After nerve wracking negotiations they ask for a deposit, before doing so I took the car for a test drive when I noticed a rattling noise coming from the A. C when he told me it’ll be fixed. I waited one week only to come back and see nothing was ever fixed. I then ask for my deposit back, then they agree to give it ONLY ON FRIDAYS, I go on Friday when Michael the so called owner tells me he doesn’t have the cash. I went back over and over again where I keep getting the run around. The other Indian Tareek that works there was seconds from getting his teeth knocked out for speaking and cussing at customers. Til this day they still have my money and continue to steal people’s deposits. Do yourselves a favor and DO NOT USE THIS DEALER, their cars are damaged with issues and have no customer service skills! Save your time and money and go elsewhere!

Wow I read some of the bad reviews here and on other sites and I thought they were just disgruntled customers but they were right, they do a bait and switch, they are unreliable and untrustworthy lie and make false promises. 0 customer service and I can only say STAY AWAY FROM THESE GUYS !!! The owner Mike promised to call me back in 15 minutes I called him back 3 times and a week later I am still waiting for his call, which is one of the things many people complained about on other sites… AVOID !!!

Two months later, still getting the run around on getting my money back, and being told it my fault for calling my own tow truck to get it back to them to get fixed instead of calling them first