United States Post Office

I went to the post office to get stamps and mail a couple of letters the employees are very helpful and kind keep up the good work.

This is my neighborhood’s assigned post office and I have no complaints about the postmen and women who walk the streets of Riverside delivering our mail. On the other hand, I prefer to go in person to the main post office downtown because this particular one in Murray Hill borders average to below average in service.
At one time, this place was great. Workers were plentiful & pleasant and there were lots of self-​service options (vending machines, etc.) so you didn’t have to stand in line if you just wanted stamps, etc., and it was clean.
Not any more. They’ve removed all vending machines (except for one small mailing kiosk), it’s filthy most of the time, and the workers (if there) are surly. They appear to be understaffed and overworked. Yesterday morning, there was one worker to handle the customers who were lined up outside the door and onto the walkway, with more pouring into the parking lot. This is the week before Christmas, you’d think they would have at least two workers on the front counter! I felt bad for her and don’t blame her for her attitude.
I really hope something changes for this place for the good of both the customers and the workers.

Lost package and they expect me to know where what and when!!!
I gave it to to you at this address and it was lost!!!
You are part of a broken system!!!

I know that post offices are struggling to stay afloat. I know that the USPS staff have a very stressful job. I know its tough working with mail. So imagine how we feel standing in lines everytime, every day at a USPS? There is always a line at this USPS, no matter the day or time. Nice people who work in the facility, but there is always a line to wait, when it would be nice, just once to see all 5 stations manned by personnel to make the wait as small as possible. Ebb and Flow with the needs of the people. There are staff there, might as well use them and make the customer service experience better.

We just moved to this area 6 months ago. We have had mail and PACKAGES mis-​delivered to our address 5 times — including priority mail. This post office can be considered guilty of gross negligence given how many times I’ve gone to complain about our post office deliveries. Horrible horrible horrible. We’ve completely lost faith in the usps system.

I love my neighborhood post office! The staff that work here are extremely professional and exceptionally nice. I have been here when there was a line out the door and everyone was greeted in line and asked if they were picking up or dropping off or if they needed special services. They are really on top of their game at this location and I never mind coming here to do my business. 5 STARS for the westside!

This is a really great Post Office! All of the employees are very friendly and very fast. The most I’ve ever waited here has been maybe 5 minutes. Granted, I’ve never been in during the holiday season… I’m sure like other Post Offices it gets pretty darn busy during that time of year. But during normal times, I’ve never experienced much of a wait here.
It’s so nice to be able to run in and out of the Post Office when doing the whole errands thing. When using other Post Offices, I always dread having to go in. I never feel that dread when using this particular Post Office.

This is my local Post Office and I wouldn’t go anywhere else. I’ve lived on the Westside/​Murray Hill part of Jax for most of my time in this city and have been using this locale for a number of years. While it does get pretty packed during the holidays, on a usual day, you can get through here in about 10 – 15 minutes (which is what I consider reasonable, at least). Thank you Verna Post Office employees for always being courteous and expeditious.

Better service than most area locations. We you need to ship the staff will help, for USPS nice change of pace.
Our local carrier to home address is the nicest Mail Lady, she sings and is very friendly. Plus never mixes up mail, she is very efficient.